Jobs
>
Las Vegas

    IT Help Desk Specialist I - Las Vegas, United States - VBG (Veteran Benefits Guide)

    VBG (Veteran Benefits Guide)
    VBG (Veteran Benefits Guide) Las Vegas, United States

    3 weeks ago

    Default job background
    Description

    Job Description

    Job DescriptionDescription:

    Who we are:

    VBG (Veteran Benefits Guide) was founded by a former United States Marine with the goal of ensuring that Veterans receive the correct disability benefits in a timely manner. Since it was founded, VBG has helped more than 35,000 Veterans with their VA (Veteran Affairs) disability claims. As a company founded by a Veteran and staffed by many Veterans and families of Veterans, Veteran Benefits Guide is committed to advocating for policies that protect the rights and interests of former servicemembers. ?

    Summary:

    At VBG, the IT Support Specialist I plays a pivotal role in delivering technical assistance to both internal teams and clients. We seek an individual with a foundational understanding of handling technical support tickets, providing exceptional customer service, and a genuine passion for technology. This role serves as an ideal starting point for individuals aspiring to embark on their IT career journey.

    Requirements:

    Basic Function/Responsibilities:

    • Address technical issues reported by employees through work tickets, phone calls, or direct interactions.
    • Ensure timely follow-up on pending requests, meticulously documenting steps taken and resolving work tickets efficiently.
    • Manage installation, removal, and repair of sanctioned software, printer drivers, and utilities within the organization.
    • Configure and troubleshoot Outlook 365 email clients and other essential office software.
    • Facilitate synchronization of cloud-based data with local devices.
    • Exhibit strong teamwork, attention to detail, and a proactive approach in addressing client and user needs daily.
    • Operate with minimal oversight, independently solving problems while seeking guidance or collaborating with IT leadership as necessary.

    Required Experience:

    • Proficiency in Windows 10 & 11 Professional, Office 365 suite, and MacOS.
    • Familiarity with Adobe Creative Cloud Suite, Softphone applications (e.g., RingCentral), and CRM systems.
    • Understanding scripting and basic software development principles.
    • Knowledgeable in troubleshooting Windows and Mac PC hardware, peripheral devices, printers, and select mobile devices (iOS, Android).
    • Experience in creating technical and IT operational documentation.
    • Skills in hardware and software troubleshooting, basic network issue resolution, and error-state remediation.
    • Ability to communicate technical concepts clearly to diverse audiences.
    • Knowledge of HIPAA compliance and US data protection standards.
    • Strong written and verbal communication skills, proficient in customer service, computer software, and online research.

    Education:

    • Technical or college degree is preferred.
    • 1-2+ years of experience in technical support is desirable.
  • OnesourcePCS, LLC

    Help Desk Specialist

    1 week ago

    OnesourcePCS, LLC Las Vegas, United States

    Job Description · Job DescriptionOnesourcePCS, LLC is looking for a full time Help Desk Specialist to support the 99th Medical Group (99 MDG) at Nellis AFB in Las Vegas, NV. · Job Specific Duties: · Provide Tier 1 support · Receiving, logging and managing calls from internal sta ...

  • Holiday Inn Club Vacations

    Front Desk Specialist

    3 weeks ago

    Holiday Inn Club Vacations Las Vegas, United States

    Job Description · Job DescriptionThe Front Desk Specialist will serve as the front of the house liaison to facilitate an exceptional guest experience. This individual will serve as primary point of contact for guests checking into the resort and the primary contact for all folio ...

  • Kforce

    Help Desk Specialist III

    1 week ago

    Kforce Sunrise, United States Contract

    Description · Kforce has a client in Chesterfield, MO that is seeking a Payroll Administrator. Responsibilities: · Data entry of manual timesheets into corporate timekeeping system · The Payroll Administrator will ensure documentation associated with payroll remains confidential ...

  • OnesourcePCS, LLC

    Help Desk Specialist

    23 hours ago

    OnesourcePCS, LLC Nellis Air Force Base, United States

    OnesourcePCS, LLC is looking for a full time Help Desk Specialist to support the 99th Medical Group (99 MDG) at Nellis AFB in Las Vegas, NV. · Job Specific Duties: · Provide Tier 1 support · Receiving, logging and managing calls from internal staff via telephone and email · L ...

  • Veteran Benefits Guide

    IT Help Desk Specialist

    4 weeks ago

    Veteran Benefits Guide Las Vegas, United States Full time

    Who we are: VBG (Veteran Benefits Guide) was founded by a former United States Marine with the goal of ensuring that Veterans receive the correct disability benefits in a timely manner. Since it was founded, VBG has helped more than 35,000 Veterans with their VA (Veteran Affairs) ...

  • Jazwares

    Help Desk Specialist II

    4 weeks ago

    Jazwares Sunrise, United States

    At Jazwares, we believe an innovative idea can come from anywhere, and anyone. We work collaboratively to achieve our goals and we have fun doing it Jazwares, a Berkshire Hathaway company, is a leading global toy manufacturer with an award-winning, robust portfolio of wholly owne ...

  • OnesourcePCS, LLC

    Help Desk Specialist

    1 week ago

    OnesourcePCS, LLC Nellis Air Force Base, United States

    OnesourcePCS, LLC is looking for a full time Help Desk Specialist to support the 99th Medical Group (99 MDG) at Nellis AFB in Las Vegas, NV. · Job Specific Duties: · Provide Tier 1 support · Receiving, logging and managing calls from internal staff via telephone and email · Lo ...

  • DYDYT LLC

    Now Hiring Front Desk/Party Lead

    6 days ago

    DYDYT LLC Las Vegas, United States

    Job Description · Job DescriptionDescription:Spy Ninjas HQ is looking for a Front Desk/Party Lead (Inventory Specialist) and Front Desk Party Agents to add to our Dynamic Team · Front Desk/Party Lead (Inventory Specialist): $16.00/Hourly · Front Desk/Party Agents: $14.00/Hourly · ...

  • Marathon Health

    Practice Support Specialist

    2 weeks ago

    Marathon Health Las Vegas, United States

    Job Locations · US-NV-Las Vegas · Type · Full-Time · Overview · Practice Support Specialist · Marathon Health is seeking a full-time Practice Support Specialist (PSS) to work collaboratively with our clinical team in Las Vegas, NV. · Role highlights include: · * 40 hour per week ...

  • AutoNation, Inc.

    Vehicle Acquisition Specialist

    2 weeks ago

    AutoNation, Inc. Las Vegas, United States

    AutoNation USA Centennial · Position Overview · The BDC Vehicle Acquisition Specialist will be specifically trained to acquire additional inventory for the dealership by actively prospecting outside of the AutoNation Customer Network. Supporting our We'll Buy Your Car (WBYC) mark ...

  • UHS

    medical office specialist

    2 weeks ago

    UHS Las Vegas, United States

    Responsibilities · ABOUT VALLEY HEALTH PHYSICIAN ALLIANCE · Las Vegas is known internationally as a major resort city often known for its gambling, shopping, entertainment, and nightlife. Although Las Vegas identifies as "The Entertainment Capital of the World" and is famous fo ...

  • MassMedia Marketing, Advertising, PR

    Earned Media Relations Specialist

    2 weeks ago

    MassMedia Marketing, Advertising, PR Las Vegas, United States

    Job Description · Job DescriptionHeadquartered in Las Vegas, MassMedia Marketing Advertising + PR is a women-owned, digital-first media and PR agency. For three decades, we have been at the forefront of media and PR agencies, attracting the best and brightest talent. We are passi ...

  • Wynn Las Vegas

    Casino Telemarketing Specialist

    3 weeks ago

    Wynn Las Vegas Las Vegas, United States

    Job Description · Job DescriptionJob Description · The Casino Telemarketing Specialist will be responsible for the strategic outreach to qualified casino guests via telemarketing outbound calls, converting conversations into booked room reservations. The Casino Telemarketing Spec ...

  • Johnstone Supply LLC

    Customer Service

    2 weeks ago

    Johnstone Supply LLC Las Vegas, United States

    Job Description · Job DescriptionJohnstone Supply, North America's leading wholesale distributor of HVACR equipment, parts, and supplies has a great opportunity for a Customer Service Specialist to join our team at our Vegas distribution center. · As a member of the Distribution ...

  • Las Vegas Urology LLP

    Medical Billing Specialist

    3 weeks ago

    Las Vegas Urology LLP Las Vegas, United States

    Job Description · Job DescriptionThis is an opportunity to join a growing and well-respected practice Las Vegas Urology is currently seeking a patient focused Medical Billing Specialist to join its team. Our staff works together in supporting several clinics across the city and h ...

  • CenterWell Home Health

    Receptionist - Centerwell - Las Vegas

    3 days ago

    CenterWell Home Health North Las Vegas, United States

    Become a part of our caring community and help us put health first · The Receptionist 1 receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptioni ...

  • AWP Safety

    Estimator

    4 days ago

    AWP Safety Las Vegas, United States

    Job Description · Job DescriptionCompany Description · Trafficade, an AWP Safety Company, is North America's leading traffic control specialist. Our team of 6,500 professionals helps secure 2,000 work zones every day – ensuring customer crews, drivers, and our own teams get home ...

  • HCA

    Radiology Technologist

    2 weeks ago

    HCA Sunrise, United States

    This position is incentive eligible. · Sign - On Bonus up to $3,000. · Introduction · Do you have the career opportunities as a Radiology Technician you want with your current employer? We have an exciting opportunity for you to join MD Now which is part of the nation's leading p ...

  • InSync Consulting Services

    IT Support Specialist

    2 weeks ago

    InSync Consulting Services Las Vegas, United States

    Insync Consulting is seeking experienced IT Support professionals for a long term contract opportunity in Las Vegas Nevada. This project is helping with the build and set up of Desktop and Laptop computers and other peripherals. As well as some data transfer and software/OS maint ...

  • The Valley Health System

    medical office specialist

    1 week ago

    The Valley Health System Las Vegas, United States

    Job Description · Responsibilities · ABOUT VALLEY HEALTH PHYSICIAN ALLIANCE · Las Vegas is known internationally as a major resort city often known for its gambling, shopping, entertainment, and nightlife. Although Las Vegas identifies as "The Entertainment Capital of the World" ...