- Ensure cyber security training is being administered, Knowbe4
- Assist System Administrator with infrastructure projects, cloud and on-prem
- Maintain and troubleshoot any problems with 2FA DUO
- Creates a positive end user experience.
- Assist staff with the installation, configuration, upgrade, and ongoing usability of desktop computers, laptops, peripheral equipment, and software.
- Ensure desktop computers interconnect seamlessly with systems, file servers, email, application servers and administrative systems.
- Entry, update and follow up in IT support request/management system.
- Provide on-going support and management of telecommunication systems.
- Provide basic training/support in accessing the network, telecom, and use of various software applications.
- Provide technical support to employees experiencing issues with A/V and web conferencing solutions
- Maintain and update documentation on A/V and web conferencing solutions
- Work with vendors to resolve A/V and web conferencing issues
- Stay up-to-date on the latest A/V and web conferencing technologies
- 1-3 years of relevant experience
- 2+ years of experience supporting A/V and web conferencing solutions
- Strong understanding of A/V technology and web conferencing platforms
- Ability and desire to provide excellent service to end users on-site and remote.
- Working knowledge of Microsoft products. (Server 2016 and above)
- Experience troubleshooting hardware, software, and printer related issues.
- Experience replacing hardware on both desktop and laptop PCs and Apple products.
- Experience installing software, patches, and updates on desktops and laptops.
- Experience troubleshooting basic network issues.
- Strong communication, interpersonal, and analytical skills.
- Working knowledge of WindowsOS.
- Experience using Google Workspace applications.
- Able to lift at least 50lbs and perform physical work.
- Have a valid Driver's license.
- Team player.
- Knowledge of Mac OS, iOS , Linux
- Knowledge of AD, DNS, DHCP
- Experience with Solstice Pods
- Experience with Crestron Conferencing
- Experience administering and implementing Google Meet Hardware
- Experience with Zoom Webinars and administering Zoom.
- Comptia A+,Network+,MCSA or equivalent
- Environment:Office
- Schedule: Regular Office; may occasionallyrequire after hours as needed to support remote offices and events
- Physical Requirements:Medium; Lifting up to 50 lbs. Position also requires kneeling, going under desks, working in confined areas
- Travel Required:Yes – Limited
- Medical Insurance 100% Company paid for Employee and Employee/Children
- Employee Basic Life and AD&D Insurance
- 401(K) Retirement Program - Jazwares matches up to 4% of pretax or post-tax deferrals.
- Short & Long Term Disability
- Paid Parental Leave
- Sick Leave, Vacation, Holiday Pay
- Tuition Reimbursement
- Discretionary bonus
-
Help Desk Specialist III
4 days ago
Kforce Sunrise, United States ContractDescription · Kforce has a client in Chesterfield, MO that is seeking a Payroll Administrator. Responsibilities: · Data entry of manual timesheets into corporate timekeeping system · The Payroll Administrator will ensure documentation associated with payroll remains confidential ...
-
Front Desk Specialist
2 weeks ago
Holiday Inn Club Vacations Las Vegas, United StatesJob Description · Job DescriptionThe Front Desk Specialist will serve as the front of the house liaison to facilitate an exceptional guest experience. This individual will serve as primary point of contact for guests checking into the resort and the primary contact for all folio ...
-
Help Desk Specialist
1 week ago
OnesourcePCS, LLC Nellis Air Force Base, United StatesOnesourcePCS, LLC is looking for a full time Help Desk Specialist to support the 99th Medical Group (99 MDG) at Nellis AFB in Las Vegas, NV. · Job Specific Duties: · Provide Tier 1 support · Receiving, logging and managing calls from internal staff via telephone and email · Lo ...
-
IT Help Desk Specialist I
3 weeks ago
VBG (Veteran Benefits Guide) Las Vegas, United StatesJob Description · Job DescriptionDescription:Who we are: · VBG (Veteran Benefits Guide) was founded by a former United States Marine with the goal of ensuring that Veterans receive the correct disability benefits in a timely manner. Since it was founded, VBG has helped more than ...
-
Help Desk Specialist
1 week ago
OnesourcePCS, LLC Las Vegas, United StatesJob Description · Job DescriptionOnesourcePCS, LLC is looking for a full time Help Desk Specialist to support the 99th Medical Group (99 MDG) at Nellis AFB in Las Vegas, NV. · Job Specific Duties: · Provide Tier 1 support · Receiving, logging and managing calls from internal sta ...
-
IT Help Desk Specialist
3 weeks ago
Veteran Benefits Guide Las Vegas, United States Full timeWho we are: VBG (Veteran Benefits Guide) was founded by a former United States Marine with the goal of ensuring that Veterans receive the correct disability benefits in a timely manner. Since it was founded, VBG has helped more than 35,000 Veterans with their VA (Veteran Affairs) ...
-
Radiology Technologist
1 week ago
HCA Sunrise, United StatesThis position is incentive eligible. · Sign - On Bonus up to $3,000. · Introduction · Do you have the career opportunities as a Radiology Technician you want with your current employer? We have an exciting opportunity for you to join MD Now which is part of the nation's leading p ...
-
Extra Space Storage Las Vegas, United StatesAccurate pay range: $16.50-$17.50 plus monthly incentive opportunities. · Will work between multiple stores in the district. · This location is closed on Sundays. · Day shift only: Office closes at 6pm. · As an Assistant Store Manager , you will have the opportunity to be pa ...
-
Now Hiring Front Desk/Party Lead
2 days ago
DYDYT LLC Las Vegas, United StatesJob Description · Job DescriptionDescription:Spy Ninjas HQ is looking for a Front Desk/Party Lead (Inventory Specialist) and Front Desk Party Agents to add to our Dynamic Team · Front Desk/Party Lead (Inventory Specialist): $16.00/Hourly · Front Desk/Party Agents: $14.00/Hourly · ...
-
Practice Support Specialist
2 weeks ago
Marathon Health Las Vegas, United StatesJob Locations · US-NV-Las Vegas · Type · Full-Time · Overview · Practice Support Specialist · Marathon Health is seeking a full-time Practice Support Specialist (PSS) to work collaboratively with our clinical team in Las Vegas, NV. · Role highlights include: · * 40 hour per week ...
-
Operational Service Supervisor
4 weeks ago
GES Corporation Las Vegas, United StatesOverview · GES, Global Experience Specialists, is a global exhibition services company with a legacy spanning over 90 years and teams throughout North America, Europe and the Middle East. We create some of the most influential exhibitions in the world - think international medica ...
-
Vehicle Acquisition Specialist
2 weeks ago
AutoNation, Inc. Las Vegas, United StatesAutoNation USA Centennial · Position Overview · The BDC Vehicle Acquisition Specialist will be specifically trained to acquire additional inventory for the dealership by actively prospecting outside of the AutoNation Customer Network. Supporting our We'll Buy Your Car (WBYC) mark ...
-
medical office specialist
1 week ago
UHS Las Vegas, United StatesResponsibilities · ABOUT VALLEY HEALTH PHYSICIAN ALLIANCE · Las Vegas is known internationally as a major resort city often known for its gambling, shopping, entertainment, and nightlife. Although Las Vegas identifies as "The Entertainment Capital of the World" and is famous fo ...
-
Earned Media Relations Specialist
2 weeks ago
MassMedia Marketing, Advertising, PR Las Vegas, United StatesJob Description · Job DescriptionHeadquartered in Las Vegas, MassMedia Marketing Advertising + PR is a women-owned, digital-first media and PR agency. For three decades, we have been at the forefront of media and PR agencies, attracting the best and brightest talent. We are passi ...
-
Sales Specialist
4 weeks ago
Bedrock Landscape Supply, an Outdoor Living Supply company Las Vegas, United StatesJob Description · Job DescriptionRole Summary: As a Sales Specialist, you will be the face of our business and the primary point of contact with our customers. You will be responsible for accurately handling financial transactions, providing exceptional customer service, and ensu ...
-
Casino Telemarketing Specialist
2 weeks ago
Wynn Las Vegas Las Vegas, United StatesJob Description · Job DescriptionJob Description · The Casino Telemarketing Specialist will be responsible for the strategic outreach to qualified casino guests via telemarketing outbound calls, converting conversations into booked room reservations. The Casino Telemarketing Spec ...
-
Customer Service
1 week ago
Johnstone Supply LLC Las Vegas, United StatesJob Description · Job DescriptionJohnstone Supply, North America's leading wholesale distributor of HVACR equipment, parts, and supplies has a great opportunity for a Customer Service Specialist to join our team at our Vegas distribution center. · As a member of the Distribution ...
-
Compliance Specialist
2 weeks ago
Nevada HAND Inc Las Vegas, United StatesJob Description · Job DescriptionSummary Duties and Responsibilities: · The Compliance Specialist has an essential role in ensuring HAND Property Management achieves and maintains the highest standards of affordable housing compliance. · Duties include ongoing compliance-relate ...
-
Medical Billing Specialist
2 weeks ago
Las Vegas Urology LLP Las Vegas, United StatesJob Description · Job DescriptionThis is an opportunity to join a growing and well-respected practice Las Vegas Urology is currently seeking a patient focused Medical Billing Specialist to join its team. Our staff works together in supporting several clinics across the city and h ...
-
Engineer - Patch Management
3 weeks ago
The Venetian Resort Las Vegas Las Vegas, United StatesPosition Overview: · The primary responsibility of the Engineer - IT Patch Management is to deploy Windows OS patches and maintain server and/or workstation health across an enterprise environment. · All duties are to be performed in accordance with departmental and The Venetian ...
Help Desk Specialist II - Sunrise, United States - Jazwares
Description
At Jazwares, we believe an innovative idea can come from anywhere, and anyone. We work collaboratively to achieve our goals and we have fun doing it Jazwares, a Berkshire Hathaway company, is a leading global toy manufacturer with an award-winning, robust portfolio of wholly owned and licensed brands. Founded in 1997, Jazwares celebrates imaginative play with a progressive focus on identifying new and relevant trends to transform into high-quality products for consumers of all ages. Jazwares engages consumers through innovative play experiences with popular brands such as Squishmallows, Pokémon, Star Wars, CoComelon, Fortnite, AEW, Adopt Me, Hello Kitty, and many more. In addition to toys, offerings also include Metaverse gaming, costumes, and products for pets. Headquartered in Sunrise, Florida, Jazwares has offices worldwide and sells its products in over 100 countries.
The Help Desk Specialist II is responsible for assisting the System Administrator and includes all aspects of help desk support and end user technical assistance. They address a wide variety of user issues, including software problems, hardware failures, and network issues. When a user submits a ticket or otherwise contacts the help desk, IT Tech Support tracks the ticket/issue and works to identify and address the problem using standard practices and their own experience. You will be working with multiple end users on multiple and diverse issues simultaneously. If the issue is beyond their abilities, they must contact the appropriate department/personnel (such as a network specialist) or repair service. In addition to computer repairs, Help Desk Specialists may be required to troubleshoot other equipment, including printers, scanners, desk phones, and any specialized equipment.
What you'll be doing:
JAZWARES is an equal opportunity employer and does not discriminate in employment on the basis of race, color, sex, religion, national or ethnic origin, citizenship status, ancestry, disability, age, military status, marital status, sexual orientation or any other characteristic protected by law.