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    Engineer Systems - Austin, United States - Tata Consultancy Services

    Tata Consultancy Services
    Tata Consultancy Services Austin, United States

    3 weeks ago

    Tata Consultancy Services background
    Description
    "Role:
    Application Packaging


    Responsibilities:

    • Create application package in MSI and/or Virtual format (App-V 5.0) for Windows (Desktops & Citrix) and Casper packages for Mac.
    • Deploying packages through SCCM to production and global users.
    • Assist in handling internal packaging QA process
    • Perform complete end to end packaging activities include source validation till deployment and production support
    • Engage internal customer to obtain packaging requirements and create technical documents with solutions to meet requirements and scale to large environment.
    • Ensure prerequisites or dependencies as well as BlackRock packaging/deployment standards are accounted for in the solution delivered.
    • Engage Application Owner/Developer/Vendor to assist with technical configuration when necessary.
    • Handle multiple requests to ensure all packages are delivered within SLA & meet the business emergencies.
    • Perform internal testing/quality assurance to ensure package complies with standards.
    • Coordinate testing and User Acceptance Signoff with application owner.
    • Remediate issues discovered during testing or deployment.
    • Stage deployments to the target audience using SCCM for Windows or Casper for Mac.
    • Create change requests in change management system when applicable.
    • Provide L3 level support on package functionality or deployment issues in production.
    Engage with project teams as needed to provide packaging and deployment support.
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