- Conducts detailed admission process; greets and interviews patient/family in a timely, efficient and courteous manner; determines whether admission is standard (scheduled, direct admit) or expedited/urgent; obtains, updates and/or verifies all data, and acquires consents to complete required admission, including demographic and financial information, ensuring accurate billing and complicance obligations are met.
- Distributes and obtains all pertinent information regarding hospital policies, such as patient bill of rights and responsibilites, code of conduct, advanced care directives, and others.
- Creates scheduled current or future admission encounters in medical record system (EPIC). Enters/scans data pertienet to patient admission, ensure compliance with hospital policy.
- Collects and secures patient valuables in compliance with Patient Valuables Policy. May serve as central contact for Public Safety with facilitation of valuables return after hours.
- Coordinates Navigates patients to procedural areas, Labor & Delivery or Inpatient Units (wheelchair and walking).
- Registers family members for Texting & Liaison Services, provides updates and communicates with recovery areas as needed.
- Refers patient with unresolved financial issues to Inpatient Accounts, when appropriate.
- Maintains patient confidentiality and privacy by accessing patient information only to the extent necessary to fulfill assigned duties. Executes departmental policy in regard to HIPAA requirements. Ensures all patient information including documents, lists, reports, and files are always kept private, confidential and secure. Interviews and patient discussions should be conducted in such a manner as to afford the patient reasonable audio and visual privacy.
- Performs other related duties and special projects, including covering other service areas, as assigned.
- Adheres to hospital policies and procedures, including but not limited to: attendance and punctuality, including the use of time keeping software before beginning work and at the end of shift.
- Uniform requirements.
- Associates degree preferred.
- Minimum 3-6 months experience in an office, community or health care setting.
- Requires excellent interpersonal relationship skills to effectively communicate with patients, their families, physicians and other support personnel.
- Requires moderate typing skills and computer experience, Microsoft Office package.
- Requires good judgment, tact, sensitivity and the ability to work professionally in a stressful environment.
- Requires the ability to maintain confidentiality regarding patients, their medical histories, demographic information, etc.
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Mass General Brigham Boston, United States Limited Term / Per DiemAdmitting Officer, Per Diem, Hospitality Services Description The Hospitality / Admitting Officer is responsible for greeting and welcoming patients and their families at the time of admission and coordinating the efficient and timely flow of our guests throughout the access pro ...
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Trinity Health Chelsea, United StatesTrinity Health - 775 S. Main St [Sanitation Worker] As an Environmental Services Aide at Trinity Health, you'll: Perform daily cleaning and supplying patient rooms, nurse stations, lounges, restrooms, offices, and other areas; Perform daily cleaning of floors and corridors; Provi ...
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Beth Israel Lahey Health Behavioral Services Cambridge, United States RegularJob Type: Regular · Time Type: Part time · Work Shift: Day (United States of America) · FLSA Status: Non-Exempt · When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. · Job Description: · Sign on bonus up to $3000 ...
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MSTS Boston, United StatesThe Switchboard Hospital Operators and Answering Service Operators play a crucial role in managing hospital communications and providing outstanding customer service. This position is responsible for efficiently handling incoming and outgoing calls, directing calls to appropriate ...
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SPS Global Boston, United StatesThis position is to sit on-site with our client and oversee multiple sites or projects. The position is responsible for daily service delivery, employee management, overall customer satisfaction, and strict adherence to all SPS policies. The CSS will act as the primary daily clie ...
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Hospitality Associate, Food Services
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Tufts Medicine Melrose, United StatesWe're saving lives, building careers, and reimagining healthcare. We can't wait to grow alongside you. · Job Profile Summary · This role focuses on activities related to the support services functions, such as dietary and food services, environmental services, general facilities ...
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director hospital services
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WE ARE SHARING HOPE SC North Charleston, United StatesJob Details · Job Location · Charleston - North Charleston, SC · Position Type · Full Time · Education Level · Bachelor Degree · Travel Percentage · Up to 25% · Job Shift · Day · Job Category · Health Care · Description · Summary · The Director of Hospital Services oversees and d ...
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Brigham & Women's Hospital(BWH) Boston, United States· Job Description - Admitting Officer, Per Diem, Hospitality Services · The Hospitality / Admitting Officer is responsible for greeting and welcoming patients and their families at the time of admission and coordinating the efficient and timely flow of our guests throughout the ...
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Brigham & Women's Hospital(BWH) Boston, United States**Admitting Officer, Per Diem, Hospitality Services** · The Hospitality / Admitting Officer is responsible for greeting and welcoming patients and their families at the time of admission and coordinating the efficient and timely flow of our guests throughout the access process, i ...
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Beth Israel Lahey Health Cambridge, United States**Job Type:** Regular**Time Type:** Full time**Work Shift:** Day (United States of America)**FLSA Status:** Non-Exempt**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.****Job Description:****Sign on bonus up to $300 ...
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Dialysis Clinic, Inc. Burlington, United States PermanentOverview · Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for hospitalized patients facing acute kidney injury and chronic kidney disease. Our mission states "the care of the patient is our reason fo ...
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Entry Level Hospital Services Technician
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Stericycle Jamaica Plains, United States$3000 Stay Bonus $20.19/hr, Daylight Shift, NO WEEKENDS and Great Benefits: · Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the en ...
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Entry Level Hospital Services Technician
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Stericycle Foxborough, United StatesTitle: Entry Level Hospital Services Technician · Requisition Id: 32492 Job Function: Field Services Operations Career Area: Operations Work Location: Foxborough, MA*, Brockton, MA*, Rhode Island Work From Home, Woonsocket, RI $20.19/hr, Daylight Shift, NO WEEKENDS and Great Ben ...
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Resident Physician
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FusionWorks Boston, United StatesFor a clinic in Schleswig-Holstein, we are currently looking for a medical assistant (m/f/d) for internal medicine. · The clinic is a general hospital with nearly 500 beds spread across two locations. The hospital offers a wide range of services, including outpatient and inpatien ...
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Watertown Regional Medical Center Watertown, United States**Description** Hospital Orthopedic Service Line Administrator** · *** · This position serves as an administrative supervisor for the Service Line at Watertown Hospital and is responsible for developing and implementing strategies for the orthopedic service line including the cli ...
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Entry Level Hospital Services Technician
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Massachusetts General Hospital, Division of Pathology Boston, United States Full timeASSISTANT/ASSOCIATE DIRECTOR · Blood Transfusion Service · Massachusetts General Hospital, Harvard Medical School · The Blood Transfusion Service at the Massachusetts General Hospital seeks a full-time, early- or mid-career, academically oriented transfusion medicine physician. T ...
Admitting Officer, Hospitality Services - Boston, United States - Partners Healthcare System
Description
The Hospitality/Admitting Officer is responsible for greeting and welcoming patients and their families at the time of admission and coordinating the efficient and timely flow of our guests throughout the access process, including the Shapiro Cardiovascular Center and Sharf Admitting Center.
Cross-trained in access functions related to pre-registration, admitting, family liaison services, patient and family navigation, and patient belongings workflow. Facilitates and expedites the admission process while ensuring all data collected is accurate and complete.
Demonstrates the ability to identify and assess challenging situations, make sound decisions, and utilize standard operating procedures. Interacts with patients, families, visitors, and all levels of staff in a professional and diplomatic manner, facilitating exceptional patient experience at a critical touchpoint in the patient care journey.
Principle Duties and ResponsibilitiesSkills/Abilities/Competencies:
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