Customer Service Representative - Redwood, United States - Holbrook Heating Inc

Holbrook Heating Inc Redwood, United States

1 week ago

Description

Job Description

Job DescriptionDescription:

Launch Your Career at Holbrook Heating: Inside: Customer Service Representative

Do you thrive in a fast-paced environment and enjoy building positive customer relationships?

Holbrook Heating is seeking passionate and detail-oriented individuals to join our growing team in Customer Service . This position offers a competitive hourly rate between $16-$18 and operates within regular business hours (Monday-Friday, 8:00 AM - 4:30 PM). This position requires the candidate to work On-Site in our central office.

Customer Service Representative:
- Respond to inbound calls and emails, handling customer inquiries and concerns with professionalism.
- Troubleshoot customer issues and provide efficient resolutions.
- Build rapport with customers, fostering long-term relationships.
- Assist with administrative tasks to maintain efficient operations.

Requirements:

You're a great fit if you:

Must be willing to work in office during scheduled hours.

Possess excellent communication and interpersonal skills.
Thrive in a collaborative and fast-paced work environment.
Enjoy problem-solving and exceeding customer expectations.
Are a detail-oriented individual with strong organizational skills.
Have a willingness to learn and grow within the HVAC industry.

Bonus points if you have:

Experience in sales, customer service, or a related field.
Working knowledge of HVAC equipment and services (a plus, but not required).

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