- Identifies and manages existing and emerging risks that stem from business activities and the job role.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
- Follows written risk and compliance policies, standards, and procedures for business activities.
- Adjusts attorney-involved moderately complex bodily injury claims with demonstrable injuries (e.g. torn meniscus, broken bones, disc herniations) and UM claims, as well as all auto physical damage associated with those claims.
- Adjusts catastrophic 1st party PIP/MP medical claims.
- Identifies, confirms, and makes coverage decisions on moderately complex bodily injury claims or catastrophic PIP/MP medical claims.
- Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines.
- Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions.
- Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates.
- Collaborates and supports team members to resolve issues and identify appropriate matters for escalation.
- Partners and/or directs vendors and internal business partners to facilitate timely claims resolution.
- Supports workload surges and/or Catastrophe Operations as needed.
- May act as an informal resource for team members with less experience.
- High School Diploma
- General Equivalency Diploma
- 2 years of auto liability or casualty adjusting experience
- Deep knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations
- Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts
- 4 or more years auto liability/casualty adjusting experience
- 1yr Medical experience to include coding and billing or EMT
- Ongoing Professional Development with a focus on Insurance
- Bachelors degree or higher
- US military experience through military service or a military spouse/domestic partner
-
Injury Adjuster
2 weeks ago
USAA Colorado Springs, United States Full timeWhy USAA? · Let's do something that really matters. · At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to ...
-
Sr. Injury Adjuster
2 weeks ago
USAA Colorado Springs, United States Full timeWhy USAA? · Let's do something that really matters. · At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to ...
-
Manager, Claims Operations
2 days ago
USAA Colorado Springs, United States Full timeWhy USAA? · Let's do something that really matters. · At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to g ...
-
Experienced Auto Adjuster
2 weeks ago
USAA Colorado Springs, United States Full timeWhy USAA? · Let's do something that really matters. · At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to g ...
-
Entry Level Auto Claims Adjuster
3 weeks ago
USAA Colorado Springs, United States Full timeWhy USAA? · Let's do something that really matters. · We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need ...
-
Manager, Claims Operations
3 weeks ago
USAA Colorado Springs, United States Full timeWhy USAA? · Let's do something that really matters. · At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to g ...
-
Director, Claims Operations
2 weeks ago
USAA Colorado Springs, United States Full timeWhy USAA? · Let's do something that really matters. · At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation's military, but we all share in the mission to g ...
-
Claims Analyst
1 week ago
Network Adjusters, Inc. Colorado, United StatesNetwork Adjusters is seeking an experienced Claims Adjuster for a file review position (Disposition/Claims Analyst). We have continued to expand our network creating an opportunity for seasoned adjusters to operate in a closing/file review role. The Disposition Analyst has two ma ...
-
Physical Therapist, Home Health Full Time
1 week ago
CenterWell Home Health Colorado Springs, United States Full timeBecome a part of our caring community and help us put health first · CO SPRINGS PROPER · As a Home Health Physical Therapist, you will: · Plan and administer prescribed skilled physical therapy treatment and training for patients suffering from various injuries, illnesses and fun ...
-
Automotive Claims Adjuster
4 weeks ago
Insight Global Colorado, United StatesQualifications: · High School Diploma · 1-2 years auto adjuster experience · Experience handling low complexity auto non injury liability claims · Understanding of auto claims contracts · Application of case law, state laws and regulations · Desired Qualifications: · Bachelors d ...
-
Auto Claims Adjuster
3 weeks ago
Insight Global Colorado Springs, United StatesJob Description · Job DescriptionQualifications: · High School Diploma · 1-2 years auto adjuster experience · Experience handling low complexity auto non injury liability claimsUnderstanding of auto claims contracts · Application of case law, state laws and regulations · Desired ...
-
Claims Adjuster/Examiner
1 week ago
Network Adjusters, Inc. Colorado, United StatesNetwork Adjusters is seeking an experienced Claims Adjuster for a file review position (Disposition/Claims Analyst). We have continued to expand our network creating an opportunity for seasoned adjusters to operate in a file review role. The Disposition Analyst has two main objec ...
-
Automotive Claims Adjuster
1 week ago
Insight Global Colorado Springs, United StatesInsight Global is seeking Auto Claims adjusters to join our team in Phoenix, AZ and Colorado Springs, CO. The Auto Adjuster will adjust complex auto insurance claims presented by or against members to include the full life cycle claims process in settling the claims. They will he ...
-
Entry Level Auto Claims Adjuster
3 weeks ago
United Services Automobile Association Colorado Springs, United StatesWhy USAA? · Let's do something that really matters. · We have an important mission: serving the members of the military community and their families. It's both a chance to say thank you and the opportunity to put your talents to work in a meaningful way. To do it right, we need ...
-
Medical Massage Therapist
2 weeks ago
Garden of the Gods Resort and Club Colorado Springs, United StatesPOSITION PURPOSE & SUMMARY · A Medical Massage Therapist works closely with doctors to treat patients who are affected by pain, illness, or injury. Their work has the specific goal to alleviate pain and treat health conditions such as neuropathy, cancer, fibromyalgia, sports inj ...
-
Auto Claims Adjuster
3 weeks ago
Insight Global Colorado Springs, United StatesInsight Global is seeking Auto Claims adjusters to join our team in Phoenix, AZ and Colorado Springs, CO. The Auto Adjuster will adjust complex auto insurance claims presented by or against members to include the full life cycle claims process in settling the claims. They will he ...
-
Auto Claims Adjuster
3 weeks ago
Insight Global Colorado Springs, United StatesJob Description · Job DescriptionQualifications: · High School Diploma · 1-2 years auto adjuster experience · Experience handling low complexity auto non injury liability claimsUnderstanding of auto claims contracts · Application of case law, state laws and regulations · Desired ...
-
Diagnostic Radiological Technologist
1 week ago
Civilian Corps Colorado Springs, United StatesOverview · Diagnistic Radiological Technician, USAF Academy, Colorado Springs, CO · Welcome to the U.S. Air Force Academy and thank you for your interest in becoming an integral part of our team You'll have the opportunity to become part of the wonderful experience of preparing m ...
-
Nonprofit Hybrid Case Manager
1 day ago
Lakeshore Talent Colorado Springs, United StatesLakeshore Talent, in partnership with a dynamic nonprofit in Colorado Springs, is excited to present an enriching hybrid career opportunity as a Case Manager. Be a part of a team that makes a tangible difference in the community · Why You'll Love This Role: · Competitive Pay: Sta ...
-
Physical Therapist
1 week ago
CommonSpirit Health Mountain Region Colorado Springs, United StatesUSD $33.43/Hr. to USD $56.79/Hr.Welcome to CommonSpirit Health Mountain Region: · CommonSpirit Health Mountain Region is committed to building healthier communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen—both inside our ...
Sr. Injury Adjuster - Colorado Springs, United States - United Services Automobile Association (USAA)
&v=024){kind=logo}
Description
Why USAA?Let's do something that really matters.
At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families.
Not all of our employees served in our nation's military, but we all share in the mission to give back to those who did.
We're working as one to build a great experience and make a real impact for our members.We believe in our core values of honesty, integrity, loyalty and service. They're what guides everything we do - from how we treat our members to how we treat each other. Come be a part of what makes us so special
This hybrid role requires an individual to be in the office 3 days per week.
This position is in the following locations:
Phoenix, AZ and Colorado Springs, CO. Relocation assistance is not available for this position.s, proactive communications, advice, and empathy.
The Opportunity
As a dedicated Sr.
Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust attorney involved moderately complex bodily injury and UM claims or catastrophic auto PIP/MP medical claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations.
Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion.
What you'll do:
What you have:
What sets you apart:
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
What we offer:
Compensation:
USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The actual salary for this role may vary by location.
The salary range for this position is:
$61,110 - $116,800.
Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.
Benefits:
At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness.
These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
Additionally, our career path planning and continuing education assists employees with their professional goals.For more details on our outstanding benefits, please visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled.
USAA is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
