Customer Service Representative - Marion, United States - Ace Handyman Services Cedar Rapids and Iowa City

Ace Handyman Services Cedar Rapids and Iowa City Marion, United States

2 weeks ago

Description

Job Description

Job DescriptionBenefits:

401(k)
Bonus based on performance
Flexible schedule
Paid time off
Tuition assistance

Ace Handyman Services Cedar Rapids and Iowa City, a locally-owned member of the Ace Hardware family, is looking for outstanding Customer Service Representativesfor their Marion office. Full and Part-time availability

Offering residential and commercial property repair, maintenance, and improvement services throughout the Cedar Rapids and Iowa City region, we are seeking experienced Customer Service and Sales professionals to expertly handle client interactions and position our services to help address customer needs.

This key position is office-based, responsible for customer service, sales, scheduling, operational coordination, and administrative support.

Pay Range: $17 - $23 per hour ($30,000 - $46,000 annually)
Depending on skills and experience
Regular performance reviews with opportunities for pay increases.

We offer: (some benefits only available for full-time)

Great compensation package Competitive hourly pay + allowances + incentives
Great place to work Friendly, supportive, small office environment
Paid Holidays and Vacation time
Tuition Assistance
401(K) plan
Skills development and career growth opportunities
Classroom and on-the-job, hands-on training

Job Requirements:

Outstanding communication skills, both verbally and written
Sales and Customer Service experience
Proficient using technology
Basic math skills
Ability to pass background check

Preferred Skills:

Knowledge of general housing/property components
Service Titan software familiarity
Trades / Home Improvement / Construction industry background
Experience in estimating / quoting

Additional Qualifications:

Friendly, positive, customer-focused attitude
Flexible, Team player
Comfortable multi-tasking in fast-paced, dynamic environment
Organized and detail-oriented
Problem-solver

Join our team and love your job again

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