Customer Service Representative - Cedar Rapids, United States - Doug Valentine - State Farm Agent

Doug Valentine - State Farm Agent Cedar Rapids, United States

3 weeks ago

Full time

Description

Position Overview

State Farm Insurance Agent located in Cedar Rapids, IA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Doug Valentine - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

Simple IRA
Salary plus commission/bonus
Salary
Health benefits
Profit sharing
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency

Requirements

Excellent communication skills - written, verbal and listening
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Ability to work in a team environment
Ability to multi-task
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)

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