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    Customer Service Representative - Tyler, United States - Spherion

    Spherion
    Spherion Tyler, United States

    1 week ago

    Default job background
    Description
    A Customer Service Representative handles a variety of member service calls, resolves account issues, and collects payments/orders. A Customer Service Representative completes and maintains related reports, records, and files.


    Responsibilities:
    Understand related regulations, statues, and filing requires as related to financial services
    Utilize Microsoft Office products (Word, Excel, PowerPoint, Outlook) on a daily base
    Cross-sells products and services and supports all functions
    Problem solve member situations by carrying out detail and understanding customer needs
    Prepare miscellaneous documents and reports and maintaining related records
    Complete outbound communication such as courtesy calls to members
    Perform efficient, effective and accurate teller functions

    Working hours: 8:00 AM - 6:00 PM


    Skills:
    Organized and detail-oriented,
    analytical and problem solver
    Oral and written communications
    High school education or GED
    Six months to two years of similar or related experience
    Fluent in English and Spanish
    Call Center experience preferred
    Cash Handling Preferred


    Education:
    High School

    Experience:

    0-1 years


    Qualifications:
    Organized and detail-oriented
    Analytical and problem solver
    Oral and written communications
    High school education or GED
    Six months to two years of similar or related experience
    Fluent in English and Spanish

    Off on SUNDAYS...APPLY TODAY


    Spherion has helped thousands of people just like you find work happiness Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.

    Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.


    Equal Opportunity Employer:

    Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

    At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.

    If you require a reasonable accommodation to make your application or interview experience a great one, please contact

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

    In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).

    key responsibilities

    Understand related regulations, statues, and filing requires as related to financial servicesUtilize Microsoft Office products (Word, Excel, PowerPoint, Outlook) on a daily baseCross-sells products and services and supports all functionsProblem solve member situations by carrying out detail and understanding customer needsPrepare miscellaneous documents and reports and maintaining related recordsComplete outbound communication such as courtesy calls to membersPerform efficient, effective and accurate teller functions

    experience

    0-1 years

    skills

    Organized and detail-oriented,analytical and problem solverOral and written communicationsHigh school education or GEDSix months to two years of similar or related experienceFluent in English and SpanishCall Center experience preferredCash Handling Preferred

    qualifications

    Organized and detail-orientedAnalytical and problem solverOral and written communicationsHigh school education or GEDSix months to two years of similar or related experienceFluent in English and Spanish

    education

    High School
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