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Customer Service Representative
5 days ago
CEFCO Tyler, United StatesCustomer Service Representative - Store #1057 · Tyler, TX, USA Req #553 Thursday, May 30, 2024 CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives · CEFCO VISION STATEMENT: · "To be a consumer-driven convenience retailer with enga ...
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Customer Service Representative
3 weeks ago
W.S. Tyler Company Tyler, United StatesCustomer Service Representative · **Customer Service Representative** · Full Time · **W.S. Tyler** · **Job Summary:** · The Customer Service Representative will interact with the companys customers by addressing inquires and resolving complaints. · **Supervisory Responsibil ...
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Customer Service Representative
1 week ago
Brady Industries Tyler, United StatesJob Description · Job DescriptionAbout BradyIFS + Envoy Solutions~ Winning Together · In December 2023, BradyIFS with Envoy Solutions to become the largest independent janitorial supply and foodservice distributor in the Western United States. As BradyPlus, we collectively servic ...
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customer service representative
3 weeks ago
Family Dollar Tyler, United StatesFamily Dollar FRANKSTON HWY [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash regi ...
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Client Service Representative
1 day ago
Sonic Healthcare USA, Inc. Tyler, United StatesQuality is in our DNA -- is it in yours? Multi-tasking is your middle name. Youve got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. Youre also looking for great benefits, the supp Client Service, Representative, ...
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Customer Service Representative
1 week ago
Neighborly Tyler, United StatesWe at Mr. Appliance are looking for qualified professionals to join our team. As an international appliance repair franchise network with over 250 locations, we frequently have job openings for technicians, managers, and support personnel throughout North America. Our franchises ...
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Customer Service Representative
4 weeks ago
Spherion Tyler, United StatesA Customer Service Representative handles a variety of member service calls, resolves account issues, and collects payments/orders. A Customer Service Representative completes and maintains related reports, records, and files. · Responsibilities: · Understand related regulation ...
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Customer Service Representative
3 days ago
Weaver Home Medical Tyler, United StatesJob Description · Job DescriptionHiring Now · Weaver Home Medical is looking for an experienced DME Customer Service Rep to join our team. · We are willing to fully train the correct candidate so they will be successful in their position · This position is responsible for CPAP & ...
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Customer Service Representative
2 weeks ago
Toni Threadgill - State Farm Agent Tyler, United StatesJob Description · Job DescriptionBenefits:401(k) matching · Dental insurance · Health insurance · Opportunity for advancement · Paid time off · Training & development · Vision insurance · Position Overview · Are you outgoing and customer-focused? Do you enjoy working with the pub ...
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Client Service Representative
19 hours ago
Sonic Healthcare Tyler, United StatesJob Functions, Duties, Responsibilities and Position Qualifications:Quality is in our DNAis it in yours?Multi-tasking is your middle name. You've got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. You're also loo ...
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COMPTROLLER OF PUBLIC ACCOUNTS Tyler, United StatesComptroller - Customer Service Representative (Tyler Organization · :COMPTROLLER OF PUBLIC ACCOUNTS Primary Location · :Texas-Tyler Work Locations · :Tyler Audit & Enforcement100 East Ferguson StreetSuite 302Tyler Job · :Office and Administrative Support Employee St ...
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Insurance Customer Service Representative
2 weeks ago
Billy R. Martin Insurance Agency Tyler, United StatesJob Description · Job DescriptionBilly R. Martin Insurance Agency is thrilled for the opportunity for you to join our team We are seeking a part-time Insurance Customer Service Representative to join our team. We have been family owned and operated since 1956, serving our communi ...
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Billy R. Martin Insurance Agency Tyler, United StatesJob Description · Job DescriptionCandidate must have Property & Casualty Insurance License and insurance experience to be considered. · Billy R. Martin Insurance Agency is thrilled for the opportunity for you to join our team We are seeking an experienced, Full Time Insurance Li ...
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Billy R. Martin Insurance Agency Tyler, United StatesJob Description · Job DescriptionCandidate must have Property & Casualty Insurance License and insurance experience to be considered. · Billy R. Martin Insurance Agency is excited for the opportunity to meet you We have an opening for a Full Time Insurance Licensed Personal Custo ...
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Member Services Representative Sub Weekday
2 weeks ago
Planet Fitness - Excel Fitness Tyler, United StatesJob Description · Job DescriptionLooking to pick up extra hours? Join our team · As a Member Service Representative Sub, you will have flexibility in your schedule, as you provide the team added support when needed · We are Excel Fitness, a Planet Fitness franchise group based ou ...
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Member Services Representative Sub Weekday
1 week ago
Planet Fitness Tyler, United StatesLooking to pick up extra hours? Join our team · As a Member Service Representative Sub, you will have flexibility in your schedule, as you provide the team added support when needed · We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs an ...
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Planet Fitness Tyler, United StatesLooking to pick up extra hours? Join our team · As a Member Service Representative Sub, you will have flexibility in your schedule, as you provide the team added support when needed · We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs ...
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Customer Service Representative
1 week ago
Brady Industries Tyler, United StatesAbout BradyIFS + Envoy Solutions~ Winning Together · In December 2023, BradyIFS with Envoy Solutions to become the largest independent janitorial supply and foodservice distributor in the Western United States. As BradyPlus, we collectively service more than 55,000 customers fro ...
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customer service representative
3 weeks ago
Family Dollar Tyler, United StatesFamily Dollar TROUP HWY [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register ...
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Patient Services Representative
1 week ago
Tyler Family Circle of Tyler, United StatesSummary · Provides support with the daily activities of the clinic front desk including, patient registration, check-in and out process, appointment scheduling, and telephone coverage. · Essential Duties and Responsibilities include the following. Other duties may be assigned. ...
Patient Services Representative - Tyler, United States - Tyler Family Circle of
Description
Job Description
Job DescriptionSummary
Provides support with the daily activities of the clinic front desk including, patient registration, check-in and out process, appointment scheduling, and telephone coverage.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Greets and directs patients, salespeople, and visitors with a smile.
Schedules appointments, follow up appointments and enters appointment date and time ensuring that schedule optimizes patient's satisfaction and reflects appropriate clinician and effective use of clinical hours.
Organizes and maintains EMR system for patient charts.
Registers patients by verifying that patient's record is up to date and accurate, including verification of insurance coverage. Makes appropriate changes and ensures required information is collected and scanned.
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates communication for response by medical personnel.
Monitors no-shows/cancellations for available slots where the same day appointments can be scheduled.
Removes the day's cancellations if a patient calls Front Desk to cancel.
Prepares all billings for processing. Responsible for determining, collecting co-pays, deductibles and addressing prior balances entering charges and payments with minimal errors.
Responds timely to Central Billing Office requests and work queues.
Participates in CPI program. Maintains compliance, is knowledgeable, and utilizes the guidelines of all state and federal laws and regulations as they pertain to the position including, but not limited to; Health Insurance Portability Accountability Act (HIPAA), Scope of Practice, Accreditation Standards, Occupational Safety and Health Administration (OSHA), Bureau of Primary Health Care/ Health Resources and Services Administration (BPHC/HRSA), National Committee for Quality Assurance/Patient Centered Medical Home (NCQA-PCMH), Centers for Medicare and Medicaid Services (CMS), Clinical Laboratory Improvement Amendment (CLIA), Joint Commission on Accreditation of healthcare Organizations (JCAHO), and other HRSA related regulatory functions and/or agencies that Family Circle of Care participates in.
Patient Centered Responsibilities
Participates in team huddles to promote clear communication amongst care team and treating provider.
Conducts reminder calls to patients prior to scheduled visits.
Informs patients of Sliding Fee Scale and assists patients to fill out forms as needed.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Customer Service - Responds promptly to customer needs; responds to requests for service and assistance; meets commitments; Manages difficult or emotional customer situations.
Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
Diversity - Shows respect and sensitivity for cultural differences.
Ethics - Treats people with respect; inspires the trust of others; works with integrity and principles; upholds organizational values.
Personal Appearance - Dresses appropriately for position; keeps self well groomed.
Attendance/Punctuality - Is consistently at work and on time.
Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or general education degree (GED); at least 1 year of experience in an office or medical office setting preferred but not required.
Computer Skills
To perform this job successfully, an individual should have knowledge of Internet Explorer Internet software, Electronic Medical Record software, and 10-key by touch data entry.
Equipment
Fax and scanner.
Certificates, Licenses, Registrations
No required licenses or certifications.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee may be exposed to airborne particles, blood and bodily fluids. The noise level in the work environment is moderate.
