Round Rock 04 Rx Tech - HEB
Description
Responsibilities:
H-E-B operates over 250 pharmacies throughout Texas, employing over 800 Pharmacists while maintaining a 3:1 technician support ratio.
Joining the H-E-B Pharmacy team is an opportunity to make a difference, help people live healthier lives, and provide a level of service that extends beyond filling prescriptions.
As a Lead Pharmacy Tech, you'll work in a team environment, helping ensure we exceed patient expectations while delivering excellent, accurate, and efficient services.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service.
Do you have a:
HEART FOR PEOPLE... a strong team orientation?
HEAD FOR BUSINESS... ability to support the integrity of pharmacy practice within our retail environment?
PASSION FOR RESULTS... willingness / drive to pitch in at any moment, for any reason?
We are looking for:
- high school diploma or equivalent; 18 years old
- experience as a retail Certified Pharmacy Technician and pharmacy experience
- active CPhT certification
What is the work?
Management:
- Leads a shift of Pharmacy Technicians and PCRs; assists Pharmacists as needed
- Serves as a role model for all Partners; role models / provides superior customer service and service standards
- Participates in training / development of Partners, including providing feedback to the Pharmacy Manager
- Promotes / embodies 'Greet, Ask & Thank' and H-EB telephone strategies
- Manages exception station; solves thirdparty issues
- Receives / processes written prescriptions from customers using RxEVO; verifies complete patient information to input into the computer system; processes thirdparty prescriptions; manages adjudication review
- Coordinates Rx screening events, flu shot scheduling, immunization scheduling, and future events; may coordinate / be responsible for other Professional Services activities as required
- Maintains H-EB Rx screener status; participates in screening events
- Assists with Pharmacy operationsrelated tasks (e.g., responding to recalls, offsite record storage, DSD reconciliation, outofdate / dead stock returns, inventory movement reports, inventory / shelf tag maintenance, Task Manager requests, department communications, and Medicaid high dollar claims compliance)
- Orders / manages inventory; processes invoices daily, on a timely basis
- Reviews Warehouse and DSD orders
- Checks deliveries for accuracy; notifies H-EB / DSD vendor of discrepancies; makes necessary adjustments
- Responsible for StoretoStore and departmenttodepartment transfers
- Maintains automated prescription processing equipment (e.g., Kirby Lester, ScriptPro, etc.), including calibration, maintenance, stocking, proper report execution
- Assists in financial management (scorecard metrics and SOS parameters) and RxEVO reports (fill status, imaging report, sold at a loss, etc.)
- Processes RxIMS reports (count compliance, no location inventory, order overrides, etc.)
- Monitors ad calendars to know products on ad and ensure they're in stock
- Performs other assigned duties
Compliance:
- Performs prescription assembly (with Kirby Lester, ScriptPro, and other tools); handcounts controlled medications; measures liquids; reconstitutes antibiotics; verifies / labels prescriptions by 7point check
- Ensures privacy / confidentiality of Personal Health Information (PHI) as required by HIPAA; ensures proper procedures are followed related to prescription delivery to a patient
- Ensures compliance with Central Fill checkin procedures
- Participates in / ensures Pharmacy Partner compliance with ORT, 5S, and Pharmacy Standards Review
- Ensures proper return to stock (RTS) procedures are followed; responsible for organization / presentation of pharmacy shelves
- Participates in / supports Pharmacy Manager in facility and office maintenance and upkeep; ensures 5S compliance
- At least 18 years of age (mandatory)
- High school diploma or equivalent
- 3+ years of pharmacy experience
- 1+ years of experience as an active retail Certified Pharmacy Technician
- Experience working in a fastpaced environment
- Active State of Texas registration as certified pharmacy technician (CPhT); maintain certification with 20 hours of continuing education every 2 years; recertify 60 days prior to expiration date
- Certification as an H-EB Pharmacy Technician
- RxEVO certification
- Successful completion of all required training (e.g., H-EB Screener certification, Advanced Cash Register (ACR), HIPAA, FWA, MethGuard, Diversity, Company orientation, applicable modules for Lead Pharm Tech, Pharm Tech, and PCR, and appropriate leadership / development courses, etc.)
- Expert knowledg
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