Team Leader - Pine Ridge, FL, United States - Terra

Terra
Terra
Verified Company
Pine Ridge, FL, United States

2 weeks ago

James Miller

Posted by:

James Miller

beBee Recruiter
Freelance
Description

For our location in Pine Ridge, FL, we are looking for you as a Team Leader (m/f/d) Customer Service in part-time/full-time at Avedo Gelsenkirchen.

Your Benefits

  • Secure job and permanent employment in fulltime
  • Attractive earning opportunities
  • Payment of capitalforming benefits
  • Flat hierarchies, short decisionmaking processes, and diverse design options
  • Extensive employee discounts (e.g. online shops, sports, or events) and job ticket
  • Centrally located workplace with ideal transport connections

Your Tasks

  • Goaloriented management of agent teams in outbound and inbound projects
  • Leadership of employees
  • Continuous support and development of agents through coaching and training
  • Creation of conversation guidelines
  • Optimization of work processes in cooperation with project management
  • Ensuring quality goals and predetermined success rates

Your Profile

  • Several years of professional experience in call centers
  • Professional experience in the described area of responsibility
  • Performance and salesoriented work style
  • Social competence combined with assertiveness
  • Ability to inspire and guide people
  • Confident appearance and strong quality awareness
  • High personal commitment and ability for selfmotivation


Are you looking for a new job? Then Avedo Gelsenkirchen is your new employer We are specialists in dialogue marketing and with our 22 call centers in Germany and Europe, we manage the direct contact between companies and customers.

Whether young or
More jobs from Terra
See all jobs of Terra