- Greet all guests with a warm welcome
- Check guests in and out of rooms, as well as assigning rooms to guests
- Answers telephones and takes messages when needed
- May make, confirm or cancel guest reservations
- Assists guests when shuttle services are requested
- Computes bills and collects payment for guests
- Replenish Computer Paper Supply
- Assist Night Audit team members with posting and balancing of shift work
- Attend all meetings as requested or assigned
- Special projects as assigned by management
- Must be willing to work weekends and holidays
- Ability to interact with all associates and guests of the hotel
- Must be able to stand for an 8-hour shift
- Ability to work semi-independently without direct supervision by following all Hyatt Place standards
- Intermediate level computer skills and knowledge of MS Excel required
- Ability to work under minimal supervision
- Read, write and speak English fluently
- Must be able to count cash and make change
- Ability to communicate effectively with the public and other associates
- Must be lift more than 25lbs.
- Guest Service/Front Office experience
- Hotel experience preferred
- High School Diploma/GED
-
Customer Service Agent
2 weeks ago
Jjp Ortuno Llc Phoenix, United States**Benefits**: · - Major holidays off · - Competitive salary · - Dental insurance · - Health insurance · - Opportunity for advancement · We are seeking a Customer Service Rep Agent / Detailer to join our car rental team You will be responsible for helping customers by providing pr ...
-
Guest Services Agent
1 week ago
Crowne Plaza Phoenix Airport Phoenix, United StatesCompensation Type: Hourly Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco ...
-
Guest Services Agent
6 days ago
Holiday Inn & Suites Phoenix Airport North Phoenix, United StatesCompensation Type: Hourly Highgate Hotels: · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco ...
-
Airport Guest Service Agent
1 week ago
Hawaiian Airlines, Inc. Phoenix, United StatesAt Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home and the communities we serve. Join our 'ohana and be a part of an exciting team of professionals dedicated to serving our kama'āina and introdu ...
-
Overnight Airport Cabin Service Agent
2 weeks ago
Prospect Airport Services Phoenix, United States**Duties**: · Cabin service agents (aircraft cleaners) are responsible for ensuring the cleanliness of commercial aircraft along with re-stocking supplies, searching aircraft interiors and performing & completing thorough security checks as mandated by our airline client, the FAA ...
-
Call Center Agent/customer Service
20 hours ago
Infinite Computing Systems Phoenix, United States**Position Description**: · **Skills Required**: · Strong ability to multitask Basic use of Microsoft Word, Excel and Google Workspace Basic math skills are required - addition, subtraction, multiplication and division. Communicate well both in writing and verbally Great interper ...
-
Guest Service Agent
3 weeks ago
Gila River Gaming Enterprises Inc. Laveen, United States**Closing Date: May 13, 2024 at 5:00 PM** · **Pay Rate: $18.00 per hour** · This position serves as the most critical point of contact for our hotel guests during their arrivals and departures from the hotel, primarily by performing check-in and check-out at and near the hotel en ...
-
Servicing Agent
3 weeks ago
Waterfront Staffing Phoenix, United StatesJob Description · Job DescriptionBoutique firm in Phoenix (Biltmore area) searching for a diamond in the rough. The need for hiring a Servicing Agent as new headcount is exciting As a Servicing Agent you would work with clients and be involved with life insurance, LTC Insurance, ...
-
Customer Service Agent
2 weeks ago
Poolcorp Tempe, United States**Location**:NPT Tempe AZ - 235; **2440 West University Dr. Tempe, AZ · **Pay**:$16-$20 **/hour (DOE) **, **up to **$2,500 **in summer bonuses, and **so much more** · **Winter Shift**:M/F. 7 am - 4 pm (No weekends/Nights). · **Summer Shift**:M/F. 7 am - 4 pm and 1-2 Saturdays a ...
-
Guest Services Agent
2 weeks ago
Marriott Vacations Worldwide Tempe, United States**JOB SUMMARY** · Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment? · If so, the Front Office might be the place for you Y ...
-
Guest Service Agent
2 weeks ago
Sonesta Scottsdale, United States**Job Description Summary** · The Guest Services Agent (GSA) is the main point of contact for our guests and therefore, represents the brand as all guests enter the hotel. The GSA is responsible for consistently delivering results that contribute to the mission and overall succes ...
-
Customer Service Agent
1 week ago
Jet Aviation AG Scottsdale, United StatesThe Customer Service Representative provides assistance to passengers and crew throughout the different stages of travel through our Jet Aviation FBOs. This position serves as the main point of contact for service requests, inquiries, suggestions, and complaints. · **Minimum Requ ...
-
Financial Services Agent
1 week ago
Farmers Insurance District Office, Mesa AZ Mesa, United States**Farmers Financial Services Agent Opportunity** · For more than 90 years, the Farmers Insurance organization has shown an unwavering commitment to helping customers. This includes helping customers be smarter about life insurance and financial services through the Farmers Financ ...
-
Customer Service Agent
5 days ago
U-Haul International, Inc Phoenix, United States Full timeLocation:2727 N Central Ave, Phoenix, Arizona 85004 United States of America. U-Haul is seeking dedicated, energized professionals to work remotely (work from home) who handle back-to-back inbound calls, crafting acceptable solutions to address Custo Customer Service, Agent, Serv ...
-
Guest Service Agent
2 days ago
Drury Hotels Phoenix, United StatesGuest Service Agent page is loaded **Guest Service Agent** · **Guest Service Agent** · locationsPhoenix, AZ time typeFull time posted onPosted Today job requisition idR11746 Position starts at $16.00 per hour.Property Location: · 2335 W. Pinnacle Peak Road - Phoenix, Arizona 8 ...
-
Customer Service Agent
2 weeks ago
U-Haul Phoenix, United States Part timeLocation: · 2727 N Central Ave, Phoenix, Arizona 85004 United States of America · Purpose of Job · Are you an active listener, critical thinker and a problem solver? Are you looking for a company with tremendous growth opportunities? Do you enjoy assisting customers on the phone? ...
-
Guest Services Agent
2 weeks ago
Highgate Hotels Phoenix, United StatesCompensation Type · Hourly · Highgate Hotels · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francis ...
-
Guest Services Agent
2 weeks ago
Highgate Hotels Phoenix, United StatesCompensation Type · Hourly · Highgate Hotels · Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francis ...
-
Customer Service Agent
1 week ago
Jerry Phoenix, United States**Customer Service Agent** · Phoenix, Arizona / Sales and Service Service / Full-Time + Respond to our customers insurance questions on behalf of our carriers via phone, text, email, or through the app · + Help our existing customers with their current policies · + Identify wa ...
-
Guest Services Agent
2 weeks ago
Wyndham Hotels & Resorts Phoenix, United States** Guest Services Agent** · Location: Phoenix, AZ, US · Property Name: La Quinta by Wyndham Phoenix - Thomas Road Req Id: 14351 · La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Phoenix - Thomas Road location in Phoenix , ...
Front Desk/Guest Services Agent - Phoenix, United States - Pacific Hospitality Group
Description
Pacific Hospitality Group believes that attention to detail is the greatest form of generosity we can offer our guests, clients, and colleagues.
Whether it's the artful pour of a drink or the elegant line of a chaise. We believe that if we have time to make it, we have time to make it beautiful.
Hyatt Place Phoenix/Downtown opened in September 2021, and is in the middle of downtown phoenix within walking distance to entertainment venues and the Phoenix Convention Center.
Are you a fast-thinking individual who seeks challenges with enthusiasm and enjoys an environment where your flexibility and ability to "think outside of the box" is recognized and appreciated? Are you interested in joining an exceptional team that works together to achieve each other's highest potential?
If the answer is YES, Hyatt Place Phoenix/Downtown is looking for you
Front Desk/Guest Services Agent
Job Summary:
The Front Desk Agent creates a positive experience for all guests by delivering professional and pleasant service.
You are responsible for ensuring that the check-in and check-out processes are smooth and efficient and are also responsible for performing other Front Office responsibilities.
Essential Duties/Responsibilities:
Job Requirements:
Ideal candidates will have:
Physical Requirements:
While performing the duties of this job, the employee is frequently required to sit, and push/pull, the employee is constantly required to hear and talk.
The employee must occasionally walk, climb stairs, stand, crouch/bend/stoop, reach, smell, and grasp and lift objects weighing up to 50 pounds.
Specific vision abilities constantly required are near vision and occasionally required include close and far vision. Finger dexterity is required to operate a computer keyboard and calculator.For more information about this hotel and Pacific Hospitality Group (PHG), click on Hotel Portfolio tab and About PHG.
Hyatt Place Phoenix/Downtown is an equal opportunity and E-Verify Employer M/F/V/D
Job Details
Reference # 53587 Posted on 05 Jan 2024 Location(s) Hyatt Place Phoenix/Downtown - Phoenix, AZ Department Rooms Career level Entry Level Hours/Status Full-time More details (document)