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    Senior Account Manager - Naples, United States - The Partnership, Inc.

    The Partnership, Inc.
    The Partnership, Inc. Naples, United States

    4 weeks ago

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    Description

    POSITION SUMMARY

    The Senior Account Manager is responsible for supporting the Partner Services team in managing accounts, strategic planning, and executing strategies and projects.

    POSITION RESPONSIBILITIES:

    RESPONSIBILITY 1: Excellent Account Management and Partner Services.

    • Develops and maintains strong relationships with team and partners.
    • Communicates effectively with integrated teams, partners, and vendors.
    • Demonstrates knowledge of the marketing & communications industry, as well as principles and skills.
    • Gains understanding of partners business and industry; applies knowledge to strategies, plans, and programs.
    • Supports the development of integrated marketing & communications strategies, plans, and programs.
    • Leads and manages multiple projects simultaneously from initiation to completion, including anticipating challenges, proposing solutions, solving problems, offering counsel, and ensuring quality in adherence with budget and timelines.
    • Effectively supervises and delegates work by coaching junior staff and managing up and across.
    • Monitors all work to ensure it meets the needs communicated by partners.
    • Supports partner correspondence; Maintains detailed notes and provides updates and reports; Responds to partner requests in a timely and efficient manner.
    • Strong research, writing, editing, and proofreading skills.
    • Develops strong marketing & communications products for appropriate internal and external channels; Critically evaluates work to ensure product advances the strategy and meets Partner expectations.
    • Supports account statements of work and budget, including tracking and monitoring account financials, billing, and profitability.
    • Accurately records and submits time, expenses, and billing on a timely basis.
    • Follows financial policies and procedures.

    RESPONSIBILITY 2: Project Management Excellence.

    • Demonstrates knowledge and proficiency in internal operations, systems, and integrated team work.
    • Leads projects by writing project briefs, gathering and developing content, and providing clear direction and expectations for execution.
    • Monitors the flow of projects to ensure that work is delivered within scope and on time; Proactively manages potential challenges by proposing early solutions and managing resolution.
    • Provides effective feedback and facilitates internal and partner reviews, ensures feedback is communicated and responded to.
    • Measures and reports work performance and prepares Partner updates in a regular and timely manner, including insights and recommendations.

    RESPONSIBILITY 3: Personal Growth.

    • Commits to continued learning and improvement of technical and leadership skills by seeking opportunities to learn new skills through internal and external resources.
    • Monitors and stays up to date on trends, tools, and best practices in marketing; shares and applies key learnings.
    • Develops relationships with industry contacts, associations, etc.
    • Demonstrates behaviors consistent with The Partnerships code of conduct and values of Purpose, Passion, and Partnership.
    • Manages strengths and weaknesses of self and others.
    • Takes feedback as a constructive learning opportunity and acts upon it.

    PREFERRED QUALIFICATIONS

    • Bachelors degree in Marketing, Communications, Public Relations, Media, or related field
    • At least 2 years of experience in Marketing, Communications, Public Relations, Media, or related field
    • Strong interpersonal, communication, and organizational skills
    • Strong research, writing, editing, and proof-reading skills
    • Ability to produce and lead quality work to teams and partners
    • Ability to multi-task and perform well in a fast-paced environment

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