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    System Engineer - Tampa, United States - IT Resources

    IT Resources
    IT Resources Tampa, United States

    2 weeks ago

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    Description

    Job Title:
    Systems Engineer


    Job Summary:
    We're seeking an experienced and skilled Systems Engineer to join our team.

    As a Systems Engineer, you will provide top-tier support to end-users, resolving complex technical issues and developing solutions for network, desktop, and server problems.

    You will also architect and implement infrastructure, cloud, and hybrid solutions, ensuring seamless technical operations.


    Responsibilities:
    Resolve escalated service and networking tickets
    Collaborate with clients to evaluate and solve technical problems
    Analyze, design, recommend, and implement system changes to meet user needs
    Configure and support internal and external networks, including physical and virtual appliances
    Develop and maintain systems, applications, security, and network configurations
    Troubleshoot and optimize network performance
    Recommend upgrades, patches, and new applications and infrastructure/equipment
    Provide pre-sales engineering support to aid sales functions
    Design and implement infrastructure solutions, both on-premises and cloud-based
    Perform site migrations and create new sites
    Create and update support documentation to improve future troubleshooting efforts


    Requirements:
    10+ years of recent experience in computer, server, and network troubleshooting
    Industry-recognized certifications (e.g., AZ-104, CCNP)
    In-depth understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QOS)
    Experience with network security appliances (e.g., Fortinet, Watchguard, Meraki, Ubiquiti)
    Advanced knowledge of current Microsoft desktop and server operating systems
    Advanced knowledge of Microsoft SQL, Exchange, SharePoint, and other server applications
    Advanced knowledge of computer and server hardware
    Resourceful and proactive approach in dynamic environments
    Excellent technical problem-solving skills
    Solid understanding of the OSI or TCP/IP model
    Hands-on experience with monitoring, network diagnostic, and analytics tools
    Professional customer service skills
    Willingness to participate in a standard on-call rotation for after-hours support


    What We Offer:
    Opportunity to work with a dynamic team of technical experts
    Collaborative and supportive work environment
    Professional growth and development opportunities
    Competitive compensation and benefits package

    *This role does not provide H-1B sponsorship
    *NO 3rd Party Recruiters
    *Must live in the USA to apply

    #J-18808-Ljbffr
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