- Greeting and checking patients in/out in a courteous manner; including going over all necessary paperwork, collection of co-payments/deductibles/co-ins, balances etc., at the time of service.
- Provide patients with initial assessment paperwork, evaluate for completion, and accept electronic forms into the EHR system.
- Answering calls and providing patient support with miscellaneous inquires, payment related questions, release requests, etc.
- Ensure accuracy of patient accounts, such as accurate billing address, contact information, payment authorization and collection.
- Assisting patients with scheduling follow-up appointments, rescheduling appointments as needed, and managing (Tele/In-person) appointments scheduled for accuracy.
- Assisting patients with Vsee access, Patient Portal, and navigate LifeStance website platforms
- Answering emails and Patient Messages via Patient Portal and voicemails
- Auditing the scheduler daily for appointment cleanup
- Office upkeep and making sure common space is clean and clutter free
- General office duties, such as sorting the office mail, scanning documents, and Efaxes
- Backup support to the Office Manager for the pre-appointment processes
- All other office duties as assigned by the Office Lead
- High School Diploma or equivalent; Associate's degree preferred
- 2 years of customer service care experience; experience in healthcare is highly preferred
- Prior knowledge of OSHA/HIPAA regulations would be advantageous
- Ability to multitask
- Ability to work independently and as a team member
- Strong communication skills, both written and verbal
- Qualified candidates must be legally authorized to be employed in the United States
- Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture.
- LifeStance is an EEO/Affirmative Action Employer and does not discriminate based on age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
-
Office Coordinator
1 week ago
Hunt Club Medical Apopka, United StatesScheduling Front Office Staff, Back office staff and Providers. · Annual Reviews ,Maintaining employee files.HR Duties · Maintaining/Coordinating repairs of the building · Maintaining Relationships /communications with vendors · Ordering office supplies · Annual Compliance with F ...
-
Office Manager/coordinator
2 weeks ago
Little Tesla Pediatric Therapy LLC Orlando, United States**Job Title: Office Manager - ABA Clinic** · **About Us**: Little Tesla Pediatric Therapy is a leading Applied Behavior Analysis (ABA) clinic dedicated to providing exceptional services to individuals with autism spectrum disorders. We are committed to fostering a positive and su ...
-
Front Office Coordinator
3 weeks ago
Maple Dentistry Orlando, United States**About us** · We are a FFS private dental practice. We pride ourselves as being professional, kind and having a team-centered approach. Our goal is to provide the best experience for our patients so that they feel comfortable, cared for and that they continuously receive excelle ...
-
HR & Office Coordinator
1 week ago
Landsea Homes Orlando, United States**Position Summary**: · Landsea Homes is seeking a highly organized individual interested in a fast-paced and challenging position as a Human Resources Coordinator. You will play a vital role in implementing, maintaining, and promoting our company culture through effective employ ...
-
Part Time Office Coordinator
3 weeks ago
T&G Constructors Orlando, United States Part time**OFFICE COORDINATOR** · **POSITION OBJECTIVE** · Responsible for the administration of the office. It is critical that this person develops expert knowledge of · communication protocols particularly as they relate to communications with customers and vendors. This · position rep ...
-
Medical Office Coordinator
1 day ago
Serving Children and Reaching Families, LLC Kissimmee, United States**About us** · Serving Children and Reaching Families, LLC (SCARF) is currently seeking a Full-Time Office Coordinator. This role will involve assisting in the day-to-day operations of a community mental health clinic located in Kissimmee, Florida. Aligned with our service philos ...
-
Coordination Center Officer
2 weeks ago
TSA Orlando, United StatesTSA - Starting At $59,966.00 [Security Officer] As a Coordination Center Officer at TSA, you will: Serve in a high-stakes environment to safeguard the American way of life; Secure airports, seaports, railroads, highways, and/or public transit systems; Protect America's transporta ...
-
HR & Office Coordinator
1 week ago
Landsea Homes Orlando, United StatesJob Description · Job DescriptionPosition Summary: · Landsea Homes is seeking a highly organized individual interested in a fast-paced and challenging position as a Human Resources Coordinator. You will play a vital role in implementing, maintaining, and promoting our company cul ...
-
Office Assistant
3 weeks ago
Greater Vision Healthcare Services LLC Ocoee, United StatesJob Description: The Office Assistant will greet, assist, and provide direction and information · to clients, visitors, and other guests of the organization. Responsibilities also include the · coordination of office activities and operations while providing clerical and administ ...
-
Administrative Clerk
2 weeks ago
Hubbard Construction Company Ocoee, United StatesOver 100 Years of Experience at Work for You · Since 1920, the professional men and women of Hubbard Construction have literally paved the way for hundreds of public and private projects that have supported Florida's rise to prominence. · Hubbard is one of Florida's largest heavy ...
-
Supervisory Coordination Center Officer
3 weeks ago
Transportation Security Administration Orlando, United StatesSummary · Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public ...
-
Office Coordinator
3 weeks ago
Adventist Health System Orlando, United StatesOffice Coordinator- AdventHealth Kissimmee · Location: 2450 NORTH ORANGE BLOSSOM TRAIL, Kissimmee, 34744 · All the benefits and perks you need for you and your family: (Customizable · * Benefits from Day One · * Paid Days Off from Day One · * Student Loan Repayment Program · * Ca ...
-
Sales Consultant
3 weeks ago
USA Roller Chain & Sprockets Winter Garden, United States**SALES CONSULTANT **-** **EXPERIENCE IN THE POWER TRANSMISSION INDUSTRY BIG PLUS** · **Responsibilities** · - Ensure customer relationships are positive with all accounts · - Prospect for new customers · - Ensure customer service requirements are met · - Generate new business wi ...
-
Clinical Quality Specialist Ii
1 day ago
Orlando Health Ocoee, United StatesPosition Summary: · At Orlando Health Heart and Vascular Institute, our renowned cardiologists, heart and vascular surgeons, and cardiovascular professionals work together to provide award-winning care in 40 specialties, using the latest in diagnostic imaging and treatment option ...
-
Estimating Coordinator
1 day ago
Rapid Building Solutions Ocoee, United States**Estimating Coordinator (Entry Level)** · As an Estimating Coordinator at Rapid Building Solutions, you will play a crucial role in supporting our estimating department by coordinating and managing various administrative tasks. This entry-level position is ideal for individuals ...
-
Commodities & Contractual Services Mgr
1 week ago
The State of Florida Ocoee, United StatesRequisition No: 829659 · Agency: Department of Transportation · Working Title: COMMODITIES & CONTRACTUAL SERVICES MGR · Pay Plan: SES · Position Number: · **Salary**: $78, $101,005.48 · Posting Closing Date: 06/19/2024 · **Total Compensation Estimator **Tool** · **STATE OF FLOR ...
-
Director of Operations
1 week ago
The JEM Property Group Ocoee, United States**Who are we?** · - The mission of the JEM Group is to provide the premier customer service experience for each home seller and home buyer we work with. The knowledge we've gained through years of working in the local market empowers us to provide our home buyers and sellers with ...
-
School Office Coordinator
2 weeks ago
Residing Hope Deltona, United StatesJob Description · Job DescriptionDo you believe that every child deserves a healthy, happy, nurturing environment in which to grow? Are you an individual who desires to dedicate your career to enriching the lives of children and families? If so, we look forward to you joining the ...
-
Data Entry Coordinator
1 day ago
Stark Exterminators Winter Garden, United States**Data Entry Coordinator** · **Stark Exterminators** is looking to hire a** full-time Data Entry Coordinator** to provide uncompromised service, support, and administration to internal and external Service Center customers. This role is responsible for reading and understanding s ...
-
Durable Medical Equipment Specialist
1 week ago
Browning's Pharmacy and Health Care Winter Garden, United StatesDME INTAKE COORDINATOR · EDUCATION · - HIGH SCHOOL DIPLOMA · - INSURANCE VERIFICATION EXPERIENCE HELPFUL · QUALIFICATIONS · - MUST COMMUNICATE AND WORK WELL WITH YOUR FELLOW EMPLOYEES, PATIENTS, CUSTOMERS AND OTHER HEALTH CARE PROFESSIONALS. · - KNOWLEDGEABLE OF EQUIPMENT AND PRO ...
Front Office Coordinator - Ocoee, United States - LifeStance Health
Description
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team
ROLE OVERVIEW
We are seeking a reliable and motivated Front Office Coordinator to join the LifeStance team. This candidate will be responsible for supporting the front office, patients, and clinicians within any assigned site. You will be responsible for patient management, check in/out processes, answering phones, assisting patients in-person and/or remote, including scheduling follow-up appointments, and resolving a variety of issues surrounding patient accounts and patient care issues by providing quality customer service.
Candidate must be detail-oriented, be able to multitask, have a pleasant personality, be a team player, possess professional etiquette, and provide excellent customer service.
PAY
$18.25hr
RESPONSIBILITIES
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
