- Previous experience in a hospital patient registration setting, doctor s office (handling patients scheduling, obtaining pre-certifications, authorizations and referrals) or patient services environment strongly preferred
- Previous experience in a census management (assigning beds) position preferred
- Previous experience in a patient services environment (billing/collections-must have a working knowledge of more than one provider such as Medicare, Medicaid, HMO s and others. Experience in completing medical assistance application (family care, PE s, PAIC s or charity care) helpful
- Knowledge of medical technology helpful
- Good typing and computer skills a must
- High School diploma preferred
- Bilingual preferred
- Shift- 7:00am- 3:00pm
- Monday -Friday
- Full Time
- Interviews/registers patients and/or customers assuring accuracy of information and verifying any previous encounters in the system
- Registers the patients into the computer to create an encounter with a patient account number and enter information onto a daily admission sheet for daily and monthly statistics.
- Makes copies of all insurance cards (front and back) upon registration and distributes them to assigned departments.
- Keeps abreast of Medical Assistance Programs in order to present, explain, and discuss such programs to determine patient eligibility qualifications.
- Explains all forms to patients before obtaining necessary signatures (i.e. provides Advance Directive information for all Inpatient Services) and provides patients with Trinitas Hospital forms and booklets.
- Puts together patient charts and account folders for all scheduled procedures and admissions.
- Obtains all co-payments and deductibles not yet met and collects deposits as appropriate.
- Checks all previous on a daily basis for accuracy and, if necessary, makes corrections.
- Coordinates/communicates with Central Scheduling when changes or additions to any schedules have to be made.
- Escorts patients to their destination in the absence of a volunteer or transport.
- Adheres to the policy concerning Codes and actions and responds accordingly.
- Notifies the Director, Nursing Supervisor or Administrator on call of any VIP admissions, concerns, or conflicts that may arise during the shift.
- Notifies the Systems Coordinator of any computer issues so that he/she may properly channel any problems (documents information and follows procedure).
- Provides all patients/customers with interpreters services when appropriate.
- Follows downtime procedures when the computer system is down or on standby and notifies the Systems Coordinator.
- Answers the telephone within three (3) rings and responds to requests in a timely manner; identifies self and the location the caller has reached always remembering to ask How may I help you?
- Serving as a Receptionist: - Monitors patients wait time and communicates patients needs to other departments.
- Serving as a Pre-
- Notifies patients of any pre-requisites required by the insurance plan or any change in scheduled date of service.
- Paid Time Off (PTO)
- Medical and Prescription Drug Insurance
- Dental and Vision Insurance
- Retirement Plans
- Short & Long Term Disability
- Life & Accidental Death Insurance
- Tuition Reimbursement
- Health Care/Dependent Care Flexible Spending Accounts
- Wellness Programs
- Voluntary Benefits (e.g., Pet Insurance)
- Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more
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Registrar- Full Time-Day - Elizabeth, United States - RWJ Barnabas
Description
Job Overview:
A hospital patient registration specialist collects patient information and performs several administrative functions, from verifying insurance to executing admissions, transfer, and discharge procedures.
This professional must remain calm and efficient since his or her work is often performed in a fast-paced environment where time is of the essence.
A certificate or diploma program, along with administrative experience in a medical environment, can prepare an individual for this career.
Qualifications:
Required:
Preferred:
Scheduling Requirements:
Essential Functions:
Registration Representative:
Benefits and Perks:
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.
RWJBarnabas Health is the premier health care destination providing patient-centered,
high-quality academic medicine in a compassionate and equitable manner, while delivering
a best-in-class work experience to every member of the team.
We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time.
As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey.From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state.
We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
RWJBarnabas Health is an Equal Opportunity Employer
