Jobs
>
Newark

    Scheduler- Full Time-Day - Newark, United States - RWJ Barnabas

    RWJ Barnabas
    RWJ Barnabas Newark, United States

    3 weeks ago

    Default job background
    Full time
    Description

    Job Overview:
    The Scheduler s primarily responsibilities are answering incoming calls in a polite, professional, and efficient manner.

    The Scheduler will be the initial point of contact for all patients and this interaction will function as a key component to the overall patient experience.

    Responsibilities include scheduling office appointments as well as taking accurate phone messages, making reminder calls to patients per office protocol, taking accurate Rx refill requests and sending them through the appropriate electronic medical record to provider pools, insure referrals are in the system for upcoming appointments and flag offices for patients coming with high balances.

    The Scheduler is also responsible for sending out new patient packets, scanning documents, working work queues (WQs) or worklists and recommending workflow efficiencies to improve the patient experience.

    The Scheduler will provide patients with information on physicians, directions to locations and educational materials. The Scheduler will answer patients or physicians questions to the best of their ability. The Scheduler will interview callers to obtain full understanding of what information is being requested. Provide high quality customer service on every call. Promote teamwork and comradery. Responsible for satisfying the customer and maintaining the image of Newark Beth Israel Medical Center.

    This position requires a self-directed individual with comprehensive knowledge of insurance requirements, customer service skills, problem solving and the ability to multi-task.


    Qualifications:

    Required:

    • High School Diploma or GED

    Preferred:

    • Prefer a minimum 1 year of experience in a similar role within a Medical Office Environment

    Scheduling Requirements:

    • Shift- 8:00am- 4:30pm
    • Monday- Friday
    • Full Time

    Essential Functions:

    • Answers incoming telephone calls at a rate of greater than 80 per day
    • Critical thinking used to manage each call appropriately.
    • Communicates with all patients in a clear, professional and courteous manner
    • Collects demographic and insurance information from all patients. Uses department electronic medical record to schedule all patients according to office protocol and physician preference with a minimum of 96% accuracy
    • Uses department electronic medical record to take clear, accurate telephone messages, and submit Prescription requests according to office protocol
    • Triages incoming telephone calls and transfers calls efficiently and according to office protocol when necessary
    • Completes other departmental duties as assigned and measured by agreed upon outcomes
    • Maintains a working knowledge of sub specialties in the department
    • Continuously demonstrates working knowledge of medical and insurance terminology
    • Displays a working knowledge of hospital and provider referral protocols
    • Ensures working knowledge of medical insurance plans, billing, regulations, especially managed care plans
    • Maintains proficiency on multi-line phone system and any other technology applications required for the position (electronic insurance verification, email, etc.)
    • Meets call performance, schedule adherence, data accuracy and quality standards
    • Maintains knowledge of referral tracking and handling of medical records

    Benefits and Perks:


    At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.


    • Paid Time Off (PTO)
    • Medical and Prescription Drug Insurance
    • Dental and Vision Insurance
    • Retirement Plans
    • Short & Long Term Disability
    • Life & Accidental Death Insurance
    • Tuition Reimbursement
    • Health Care/Dependent Care Flexible Spending Accounts
    • Wellness Programs
    • Voluntary Benefits (e.g., Pet Insurance)
    • Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more
    Choosing RWJBarnabas Health

    RWJBarnabas Health is the premier health care destination providing patient-centered,

    high-quality academic medicine in a compassionate and equitable manner, while delivering

    a best-in-class work experience to every member of the team.

    We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time.

    As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

    RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey.

    From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state.

    We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

    RWJBarnabas Health is an Equal Opportunity Employer
  • RWJBarnabas Health

    Scheduler- Full Time-Day

    1 week ago

    RWJBarnabas Health NEWARK, United States Full time

    Scheduler- Full Time-DayReq #: · Category:Clerical / Administrative Support · Status:Full-Time · Shift:Day · Facility:Newark Beth Israel Medical Center · Department:Dept. of Surgery #755 · Location: · Newark Beth Israel Medical Ctr, 201 LYONS AVENUE, NEWARK, NJ · The Scheduler ...

  • RWJBarnabas Health

    Scheduler- Full Time-Day

    1 week ago

    RWJBarnabas Health NEWARK, United States Full time

    Scheduler- Full Time-DayReq #: · Category:Clerical / Administrative Support · Status:Full-Time · Shift:Day · Facility:Newark Beth Israel Medical Center · Department:Beth Prime Care · Location: · Newark Beth Israel Medical Ctr, 201 LYONS AVENUE, NEWARK, NJ · RESPONSIBILITIES: · ...

  • RWJ Barnabas

    Scheduler- Full Time-Day

    3 weeks ago

    RWJ Barnabas Newark, United States Full time

    The Scheduler s primarily responsibilities are answering incoming calls in a polite, professional, and efficient manner. The Scheduler will be the initial point of contact for all patients and this interaction will function as a key component to the overall patient experience. Re ...

  • Project Live, Inc.

    Resident Counselor, Full Time

    3 weeks ago

    Project Live, Inc. Essex County, NJ, United States Full time

    Full time day Resident Counselor responsible for providing ADL skills training, supportive counseling, treatment planning and group facilitation for a multiple residential programs in Essex County. (Flexible schedule required). · - Project Live, Inc. offers a competitive benefits ...

  • RWJ Barnabas

    Scheduler- Full Time-Day

    1 week ago

    RWJ Barnabas Newark, United States Full time

    RESPONSIBILITIES: · * Understand basic principle of insurance coverages · * Obtain insurance information and demographic information as needed · * Corresponds with insurances and collaborates with physicians in a professional and timely manner to provide any additional informatio ...

  • Lowe's

    Full Time

    6 days ago

    Lowe's Union City, United States Full time

    **Customer Service** · - Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs · - Builds relationships with vendors by providing direction and checking to ensure merchandise resets are completed acco ...

  • Valley Health System of Ridgewood, NJ

    Chef Full Time Day

    1 week ago

    Valley Health System of Ridgewood, NJ Ridgewood, United States Full time

    Chef Full Time Day · ***: · To prepare and cook food for patients, employee cafeteria, community meals, and catering. To provide functional supervision to staff in the preparation of food items when required. · **EDUCATION**: · High school diploma. Two to four years in an accredi ...

  • NewYork-Presbyterian Hospital

    Histotechnologist - Full-time Days

    1 week ago

    NewYork-Presbyterian Hospital Flushing, United States Full time

    **Histotechnologist - Days** · **Laboratory Science Saves Lives**: · **Lab technologists Make Amazing Possible** · The Pathology and Clinical Laboratories Department at NewYork-Presbyterian Queens are accredited by the American College of Pathologists, the New York State Departme ...

  • NewYork-Presbyterian Hospital

    Specialist Angioplasty-full Time Days

    1 week ago

    NewYork-Presbyterian Hospital Manhattan, United States Full time

    **Feel the Pulse of Amazing Things**: · **Cardiovascular Imaging Makes It Possible** · NewYork-Presbyterian is a shining example of premier, personalized care. It's where foremost medical minds make time to know patients - and each other. It's a leading institution, with a heart ...

  • Urby

    Full Time Porter

    3 weeks ago

    Urby Jersey City, United States Full time

    The Porter handles a variety of tasks simultaneously, while also delivering a high level of customer service. This role is responsible for the daily up-keep of all public spaces within the interior and exterior of the building and not limited to the following areas: grounds, amen ...

  • Perfection Commercial Services Inc.

    Custodian / Janitor Mon to Fri Full-time Days

    5 days ago

    Perfection Commercial Services Inc. Union City, United States Full time

    **Perfection Commercial Services has been in business for over 30 years**. · **We value our employees as our greatest asset and are currently seeking an energetic and highly motivated individual to join our dynamic team.** · **Our customers depend on our team to prepare their fac ...

  • Mount Sinai

    Housekeeper - Brooklyn - Full-time Day

    2 weeks ago

    Mount Sinai Brooklyn, United States Full time

    **Description** · Cleans, maintains and supplies assigned patient and non-patient areas according to standardized procedures of the department by utilizing mechanical equipment, tools, chemical solutions and cleaning supplies. Sets up conference rooms, private dining rooms for va ...

  • Valley Health System of Ridgewood, NJ

    Dietetic Assistant Full Time Day

    2 weeks ago

    Valley Health System of Ridgewood, NJ Ridgewood, United States Full time

    Dietetic Assistant Full Time Day · ***: · Takes telephone menu selections from patients and caregivers and provides assistance to healthcare professional colleagues. Must be able to communicate effectively with a wide range of individuals. Must employ active listening and remain ...

  • Holy Name Medical Center

    Endoscopy Technician Full Time Days

    3 weeks ago

    Holy Name Medical Center Teaneck, United States Full time

    **Description** · Holy Name is New Jersey's last remaining independent, Catholic health system, comprising a comprehensive 361-bed acute care medical center, a cancer center, medical fitness center, residential hospice, nursing school, and physician network. The system has a nati ...

  • RWJBarnabas Health

    Financial Counselor, Full-time Day

    2 weeks ago

    RWJBarnabas Health New Brunswick, United States Full time

    **Job Overview**: · The Financial Counselor position supports the billing and collection process for the clinic, infusion and business operations at Cancer Institute of New Jersey to ensure maximum reimbursement. · **Qualifications**: · - Required:_ · - High school diploma · - Pr ...

  • CSI International

    Handyman - Day Shift, Full Time

    2 weeks ago

    CSI International Parsippany, United States Full time

    **Who We Are**: · CSI International Inc, founded in 1989 and headquartered in Ft. Lauderdale, FL, provides integrated building services to clients in real estate, property management, pharmaceuticals, telecommunications, higher education, manufacturing, and insurance. Throughout ...

  • PNC Financial Services Group

    Full Time Teller

    1 week ago

    PNC Financial Services Group Jersey City, United States Full time

    Job Profile · Position Overview · At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where ...

  • Amoroso Wellness at York

    Full Time

    3 weeks ago

    Amoroso Wellness at York York, United States

    At Amoroso Wellness of York, our employees love what they do because we have created an environment of possibilities to help them learn, grow, and have the opportunity to make an impact each and every day. Realize your full potential with an organization that makes your growth a ...

  • Feldman Chevrolet New Hudson

    Full Time New

    1 week ago

    Feldman Chevrolet New Hudson New Hudson, United States Full time

    **Lot Attendant / Porter** · Every employee with the Feldman Automotive Group is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. We now have 15 dealerships operating all across Michigan and Ohio. Happy employees ...

  • Oliver's Nannies

    Full Time Nanny

    2 weeks ago

    Oliver's Nannies Millburn, United States Full time

    Oliver's Nannies is a quickly growing nanny agency and we are looking for super star nannies to join our Oliver's Nannies is a quickly growing nanny agency and we are looking for super star nannies to join our team We offer many job opportunities with local families. · We offer c ...