Computer Support Technician - Boston, United States - Eliassen Group

Eliassen Group Boston, United States

3 weeks ago

Description

This position maintains all client owned computer equipment including data center, desktop, public kiosk and all peripherals. Responsibilities include the repair, maintenance, and troubleshooting of computer systems and peripherals. This individual will assist other staff members in researching, analyzing and troubleshooting hardware, software, and network connectivity issues that arise daily.

We can facilitate w2 consultants for this role. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $40 - $50 / hr. w2

ESSENTIAL DUTIES AND RESPONSIBILITIES

This individual troubleshoots, resolves problems, and repairs PC, Mac, and telephone hardware and software. (35%)
The individual images, configures, deploys, uninstalls computers and software for end users.
The incumbent aids in network connectivity problems. (10%)
The incumbent assists individual employees or whole department moves of computer equipment. (10%)
The incumbent maintains whole or spare part inventory for rapid response to minimize equipment downtime and assist the asset manager with end of life procedure (decommissioning). (10%)
This individual troubleshoots and repairs all network printers and faxes. (10%)
The individual troubleshoots, resolves, and repairs all Church-owned computer peripheral equipment. (10%)
This person documents and updates time, status, and completion information via a request tracking system and/or users, via v-mail, email, or in-person communication. (5%)

JOB REQUIREMENTS

Education/Experience

An Associate's degree, and 5-7 years of systems experience are required.

Knowledge/Skills

This individual should be able to work in a fast paced, client service-oriented environment, be self-motivated, and have good oral and written communication skills.

Technology Skills

Microsoft Office (Word, Excel, Powerpoint) skills are required. Comp TIA A+ certification (Hardware and Software), Dell, Apple, and Hewlett Packard certifications are required. Advanced PC and Server troubleshooting skills are required. A thorough knowledge of computer operating systems and computer networking technologies is required.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.

Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact

Job ID: 383342

About Eliassen Group:

Eliassen Group is a leading strategic consulting company that provides business and IT services for our clients as they seek to transform and execute strategies that will drive exceptional outcomes. Leveraging over 30 years of success, we focus on professional services, talent solutions, and life sciences. Eliassen Group offers local community presence and deep networks. We are committed to positively impacting the lives of our employees, clients, consultants, and the communities in which we operate.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Dont miss out on our referral program If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check

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