Guest Service - Santa Monica, United States - California Chicken Cafe

California Chicken Cafe
California Chicken Cafe
Verified Company
Santa Monica, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Pay Range:
$ $20.25/Hour

Overall Responsibilities

Maintain exceptional guest service and process sales quickly, accurately, and efficiently.

Key Areas of Responsibilities

  • Deliver exceptional guest service
  • Take guest orders and handle payments using the POS system
  • Direct, greet and assist guests in the Drive-Up Service as well as deliver food to guests' vehicles
  • Answer phones, respond to inquiries, and take phone orders
  • Greet guests upon arrival
  • Clean and Sanitize work area
  • Support other areas of the restaurant as requested such as, making food orders, working the wrap station or front line, and stocking restaurant supplies
  • Read and adhere to all company policies and procedures
  • Maintain a safe, clean, and sanitary restaurant
  • Maintain a positive and friendly work environment
  • Make suggestions on how to improve the overall restaurant operation
  • Other duties as assigned
Position Levels & Skill Sets

  • Guest Service 1: Menu Knowledge, Attendant, Service Class, POS, Phones
  • Guest Service 2: Menu Knowledge, Attendant, Service Class, POS, Phones, Validator, Catering
  • Guest Service 3: Menu Knowledge, Attendant, Service Class, POS, Phones, Validator, Catering, Expeditor, Trainer Service

Qualifications:


  • High School Diploma required
  • 1+ years of previous restaurant experience preferred
  • Speak, read, and write English fluently
  • Possess basic math skills and have the ability to work POS system
  • Passionate about food and hospitality
  • Friendly, upbeat, and cooperative
  • Able to multitask
  • Able to work well with others, enjoys a team environment
  • Must pass Food Handler course and test in compliance with CA state law requirements
  • Fully documented to work in the U.S.
Physical Requirements

  • Perform duties that require standing, walking, reaching, bending, stooping, wiping, twisting, climbing, lifting/carrying (up to 25 lbs. individually), and moving throughout the restaurant for 812 hours per shift, up to 6 shifts per week. Occasional sitting, 14hrs/day.
Work Conditions

  • Must have the stamina to work 30+ hours per week. Hours will vary in accordance with business necessity, including early morning, late evenings, weekends and/or holidays.
  • Exposure to cleaning chemicals, noise, steam, and smoke.
  • Works with hot, cold, and hazardous equipment typical of a restaurant kitchen as well as work with phones, and other office equipment.
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