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    Residential Loan Operations Specialist - Whitinsville, United States - unibank

    unibank
    unibank Whitinsville, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Opportunity Overview

    We have a Unique Opportunity to join our dynamic Residential Loan Operations Team. We're looking for someone with residential loan servicing experience, who thrives in a fast-paced, collaborative team environment, to help our Residential Loan Operations Team, and who is excited to be part of a mission driven community bank. Being part of this team will allow you to collaborate and expose you to various residential loan servicing transactions, expands your knowledge with compliance, and the loan booking/review process excites you – then we want to hear from you

    Position Overview

    Under the supervision of the Team Lead and Loan Operations Assistant Manager, the Residential Loan Operations member will work with and to ensure all Loan Servicing related functions in connection with Residential Mortgage loans are completed. This includes funding's, Investor loan servicing, booking/reviewing loans, distribution of paid loan packages, preparation of payoff demand statements, loan file maintenance review, tracking and review of all pending loan documents and exceptions.

    Essential Duties

    • Book and review all mortgage loans from Encompass to COCC, the CORE system.
    • Provide backup to the operational tasks on secondary market, Freddie Mac, including selling, funding, setting-up, servicing and paying of secondary market loans.
    • Process Construction Extensions and Convert Construction Loans to Permanent
    • Add/or Remove Escrow
    • Processes payoff requests and payoff's received daily.
    • Prepares and distributes payoff documents including discharges of mortgages to our customers.
    • Pays PMI premiums, reviews and tracks for mortgage loans for PMI cancellation
    • Assures that Homeowners Insurance is current on all mortgage via Miniter, our Insurance Tracking Company
    • Provides review of wire information
    • Monitors and pays various bills
    • Creates and responds to inquiries from our customers and internal departments entered via CRM, emailed or faxed.
    • Provides day to day support of the Residential Loan Operations staff in order to ensure service level expectations are met
    • Maintain a comprehensive knowledge of Bank's Mortgage Loan products/services and related service provider application systems.
    • Maintain technical knowledge of standards, policy changes and issues related to loan accounts.
    • Must have a strong attention to detail and ability to work efficiently
    • Must be highly organized and able to multi-task while working in a fast-paced and sometimes stressful environment
    • Must be highly flexible and have the ability to work overtime as needed during times of high volume
    • Must be able to prioritize work and have excellent problem-solving skills, sound judgement and ability to make decisions within established departmental and written policy and procedures
    • Must be a proactive and self-directed individual with a positive attitude who works well both independently and as part of the team
    • Backs up and performs various loan servicing duties.
    • Other duties as assigned.

    Education, Training and Work Experience

    • Must have proficient computer skills including Word and Excel.
    • Must possess strong analytical and customer service skills.
    • Must be able to multi-task and work independently.
    • High school degree or equivalent required, College degree preferred
    • Minimum 5 years' experience – in banking or loan services preferred
    • Knowledge of Encompass, Insight, Corelogic, Miniter, MGIC preferred

    About UniBank

    We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule. We are unique. Unique to people. Unique to business. Unique to local government.

    We are UniBank. Bank Different. Bank Unique.

    This position is not subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability.

    Participant in e-verify

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