- Ensure that patients receive excellent customer service throughout their visit to the office.
- Handle patient inquiries, complaints, and concerns in a professional and timely manner.
- Coordinate scheduling and appointment booking to optimize patient flow and minimize wait times.
- Oversee billing and collections processes, including verifying insurance coverage, submitting claims, and managing accounts receivable.
- Maintain office policies and procedures to ensure compliance with regulatory requirements and industry standards.
- Utilize dental practice management software to manage patient records, schedule appointments, and process billing and insurance claims.
- Stay updated on advances in dental technology and software systems, implementing improvements to enhance office efficiency.
- Ensure compliance with HIPAA regulations and other legal requirements related to patient privacy and confidentiality.
- Previous dental practice experience is essential.
- Strong leadership and communication skills, with the ability to motivate and inspire staff to achieve organizational goals.
- Excellent organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities simultaneously.
- Commitment to providing exceptional customer service and patient care.
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Dental Receptionist - Berwyn, United States - Ecruit
Description
Dental Receptionist–$25.00-$30.00 per hour – BERWYN, PA 19312
The Role
Do you possess previous experience running a front desk of a busy dental practice? Are you ready to be the welcoming face of Premier Smiles, ensuring every patient feels valued and supported from the moment they walk in? If so, we have an exciting opportunity for you.
Premier Smiles is seeking a highly motivated and organised Receptionist to join our friendly team. In this role, you'll play a vital part in ensuring a smooth and positive experience for all our patients.
If you have previous dental receptionist experience and would like the opportunity to join our team and be part of a dynamic environment dedicated to providing exceptional dental care, then we'd love to hear from you.
Key Responsibilities:
The Company
Premier Smiles dental clinic provides compassionate, complete dental care. Our services aim to preserve, restore and enhance the beauty of our patient's smiles. Our entire team works hard to make sure that each visit to our dental office results in a positive experience.
The Person
#ECRUIT