Dental Receptionist - Laurel Springs, United States - Eastern Dental

    Eastern Dental
    Eastern Dental Laurel Springs, United States

    1 day ago

    Default job background
    Description
    Eastern Dental is committed to our patients. We proudly support the dentists who dedicate their lives to improving oral health. At Eastern Dental, fulfilling all of your dental needs is our top priority. For over 40 years, we have been providing families with full-service dental care.

    From children to seniors, our skilled team of dentists and specialists provide the highest level of dental care to ensure healthy and happy smiles.

    With multiple specialties, multiple payment options and the ability to treat your entire family, Eastern Dental is the dentist that gives you more.


    Dental Receptionist:

    Responsibilities:
    Acknowledge and greet patients upon arriving and leaving
    Respond to patient questions and/or concerns and escalate if needed
    Answering telephones, schedule and confirm appointments and manage front desk voicemail
    Follow up on no shows and cancellation of appointments
    Register patients from sign in sheet
    Post charges and payments to patient accounts
    Maintain the waiting area for patients
    Perform other tasks as necessary


    Qualifications:
    Experience answering the telephone in a professional environment
    Experience in the Dental or Healthcare Industry is required
    Proven customer service skills
    Strong communication and multi-tasking skills
    Knowledge of insurance plans preferred
    Experience with Dentrix is preferred

    Eastern Dental is an Equal Opportunity Employer


    COVID-19 considerations: The safety of our employees and patients is our number one priority and we are following all Dental Association and CDC recommendations.