- This is where you can make a positive impact on Renal Care patients across the US. You will speak with the patients whose lives are saved and sustained by products.
- Responsible for providing accurate, responsive, and efficient prescription processing, placement of orders, backorder fulfillment, shipping discrepancies, customer returns, customer inquiries, and other customer or patient requests.
- Set-up new accounts, document service requirements, maintain other records, and prepare customer required reports.
- May be required to handle regulatory procedures for federal and state regulations.
- Responsible for handling aspects of prescription processing and order fulfillment for the Medical Products Renal business through answering calls from a toll-free number and other non-phone related activities (fax, email, etc) in the Remote Order Processing Pharmacy.
- Assist pharmacists with functions related to the receipt, documentation, and fulfilling of prescription orders as permitted by pharmacy regulations.
- Accountable for providing outstanding service to all external customers, patients, and *** team members. Collaboration with cross functional departments: Product Information, Distribution Centers, Planning and Deployment, Credit and Collections, Customer Master, various sales representatives, Center for One ***, and others.
- Required to balance service and cost for the supply chain organization while meeting or exceeding key performance indicators.
- Responsible for detailing service failures that impact the customer and the organization.
- High school graduate/GED required; Bachelor's Degree is helpful.
- 2+ years customer service or supply chain experience.
- IL Pharmacy Technician License in good standing (Certified preferred).
- Strong verbal and written communication skills.
- Expertise in working with the Microsoft suite of applications and skills for working in web-based applications.
- Demonstrate strong social skills, ability to work in a team environment, attention to detail, and excellent problem resolution skills.
- Ability to be flexible to cover a shift during hours of operation, ranging between 7:00am to 6:00pm CST, Monday through Friday.
- Ability to speak Spanish is an asset, preferred.
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USA - Pharmacy Technician - Deerfield, United States - Pyramid Consulting
Description
Immediate need for a talented Pharmacy Technician. This is a 6+ Week Contract opportunity with long-term potential and is located in Deerfield, IL (Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:
Pay Range: $18 - 21/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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