Community Wellness Advocate- South Cove Health - Boston, United States - Boston Medical Center

Boston Medical Center

Verified Company

Boston, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

A Community Wellness Advocate (CWA) is a trusted member of the community who helps high-risk patients maintain stable health and wellness through integrating hospital, home-based, and community-based services. CWAs provide advocacy and case management services, develop interdisciplinary care plans based on identified patient needs, facilitate access to social service resources, monitor patient progress, and problem-solve with patients to enhance access to concrete supports.

Initiates face-to-face contact with eligible patients to describe the role and explain participation benefits.
Schedules and completes initial screenings, care plans, and follow-up visits for enrolled patients.
Teaches key educational messages using culturally appropriate strategies in various settings.
Documents all activities in the patient's record and care management system.
Participates in community outreach activities and presentations, collaborates with staff, and sets goals for patient care.
Connects patients with community resources and programs for disease self-management.
Consults with healthcare teams regarding complex patient situations and continuously develops optimal care plans.
Monitors participant progress, documents assessments, and updates patient data.
Provides advocacy, education, and assists patients in accessing community-based programs and services.
Establishes trusting relationships with patients and their families and participates in training activities.
Develops strong relationships with the community and community resources.

Position: Community Wellness Advocate
Department: South Cove Health Center, Quincy (Hybrid)
Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

Initiates face-to-face contact with eligible patients to describe role, explain participation benefits, and begin screening process.
Schedules and completes initial hospital, clinic, or community-based visits for enrolled patients.
Teaches educational messages using culturally appropriate strategies.
Documents all activities in the patient's record.
Participates in community outreach and presentations.
Works with patients and providers to set goals for patient's care.
Connects clients with community services and programs for disease self-management.
Presents patients at case review meetings.
Consults with healthcare teams regarding complex patient situations.
Functions within an interdisciplinary team, connecting patients with resources.
Records and monitors participant progress toward goals.
Documents assessments and updates in the system; prepares reports as needed.
Provides advocacy and successful warm hand-offs in accessing programs.
Assists patients in overcoming barriers with concrete supports.
Coordinates with long-term services and supports.
Provide outreach, motivational interviewing, and resource connection to help patients.
Establishes relationships with patients and their families.
Participates in training activities and program meetings.
Develops relationships with the community and resources.

NOTE: The CWA will not provide hands-on care or home health services.

JOB REQUIREMENTS
EDUCATION: HS Diploma with community experiences or Bachelor's degree
Driver's license required/reliable transportation required

EXPERIENCE: Minimum of 2 years in a health-related field