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    HOA Affordable Portfolio Manager - Jacksonville, United States - BGSF

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    Description


    Provide day-to-day support to property owners by answering questions related to owner statements, ledgers, late fees, tenant violations, payment plans, etc.


    • Conduct regular calls with owners regarding their properties
    • Oversee the day-to-day management of properties including, but not limited to, rent collection, evictions, lease renewals, move in & move out processes, submitting and processing account adjustments, and delinquency calls
    • Negotiate lease terms and facilitate timely lease renewals
    • Ensure all appropriate notices are posted at properties and that all Section 8 and HUD regulations are adhered to
    • Coordinate with HOA, when applicable, regarding posting notices and regulation compliance
    • Inspect newly constructed units and create punchiest for the Construction Team to complete before unit deemed ready to rent
    • Inspect vacated units to verify they are ready to become available for a new tenant to lease
    • Communicate with Construction, Maintenance, Warranty and Turnover teams, vendors, tenants, and owners regarding open work orders
    • File and track insurance claims when necessary in coordination with Maintenance Team
    • Produce and distribute reports as needed
    • Maintain records related to each property per company policies and procedures
    • Other duties as assigned

    Qualifications:

    • Experience in property management or the property management industry preferred
    • Experience using PropertyWare or similar property management software
    • High-school diploma or equivalent
    • Must be customer service oriented
    • Possess excellent writing and speaking skills
    • Must be highly organized, efficient and able to properly prioritize multiple tasks
    • Possess a professional appearance and a polite demeanor appropriate for a representative of the company
    • Able to develop and maintain effective and cooperative working relationships with others
    • Proficiency in Microsoft Office Suite
    • Possess reliable personal transportation, a valid driver's license, and acceptable driving record
    • Able to prove coverage of at least the state required minimum of auto liability insurance
    • Maintain an exemplary record of attendance and punctuality
    • Able to perform the essential functions of the position, with or without a reasonable accommodation
    Portfolio Manager Job Description

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    Essential Functions:

    • Able to identify when something is wrong or is likely to go wrong
    • Able to apply general rules to specific problems to produce answers that make sense
    • Able to come up with a number of possible solutions to a problem
    • Able to read and understand information and ideas presented in writing
    • Able to listen and understand information and ideas through spoken words and sentences
    • Able to effectively communicate information and ideas when speaking so that others understand
    • Able to effectively communicate information and ideas in writing so others will understand
    • Able to speak clearly so others understand
    • Able to identify and understand the speech of another person
    • Able to see details at close range

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