- Conduct regular calls with owners regarding their properties
- Oversee the day-to-day management of properties including, but not limited to, rent collection, evictions, lease renewals, move in & move out processes, submitting and processing account adjustments, and delinquency calls
- Negotiate lease terms and facilitate timely lease renewals
- Ensure all appropriate notices are posted at properties and that all Section 8 and HUD regulations are adhered to
- Coordinate with HOA, when applicable, regarding posting notices and regulation compliance
- Inspect newly constructed units and create punchiest for the Construction Team to complete before unit deemed ready to rent
- Inspect vacated units to verify they are ready to become available for a new tenant to lease
- Communicate with Construction, Maintenance, Warranty and Turnover teams, vendors, tenants, and owners regarding open work orders
- File and track insurance claims when necessary in coordination with Maintenance Team
- Produce and distribute reports as needed
- Maintain records related to each property per company policies and procedures
- Other duties as assigned
- Experience in property management or the property management industry preferred
- Experience using PropertyWare or similar property management software
- High-school diploma or equivalent
- Must be customer service oriented
- Possess excellent writing and speaking skills
- Must be highly organized, efficient and able to properly prioritize multiple tasks
- Possess a professional appearance and a polite demeanor appropriate for a representative of the company
- Able to develop and maintain effective and cooperative working relationships with others
- Proficiency in Microsoft Office Suite
- Possess reliable personal transportation, a valid driver's license, and acceptable driving record
- Able to prove coverage of at least the state required minimum of auto liability insurance
- Maintain an exemplary record of attendance and punctuality
- Able to perform the essential functions of the position, with or without a reasonable accommodation
- Able to identify when something is wrong or is likely to go wrong
- Able to apply general rules to specific problems to produce answers that make sense
- Able to come up with a number of possible solutions to a problem
- Able to read and understand information and ideas presented in writing
- Able to listen and understand information and ideas through spoken words and sentences
- Able to effectively communicate information and ideas when speaking so that others understand
- Able to effectively communicate information and ideas in writing so others will understand
- Able to speak clearly so others understand
- Able to identify and understand the speech of another person
- Able to see details at close range
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HOA Affordable Portfolio Manager - Jacksonville, United States - BGSF
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Description
Provide day-to-day support to property owners by answering questions related to owner statements, ledgers, late fees, tenant violations, payment plans, etc.
Qualifications:
2 of 2
Essential Functions: