Customer Service Representative - Suwanee, United States - Peachtree Pest Control and Division of Pestban

Peachtree Pest Control and Division of Pestban Suwanee, United States

3 weeks ago

Description

Job Description

Looking for a place to GROW?

Peachtree Pest Control and a division of Pestban has been providing integrated pest management services throughout Georgia and the Carolinas for over 45 years Our commitment is to ensure the health and safety of our team members, customers, and the environment through industry leading, sustainable, integrated pest management solutions.

We are passionate about service. We are experts in our industry. We build lifelong careers. We seek out service-minded individuals who want to be the best of the best and desire a career, not just a job. We pledge to assist your development by offering continued opportunities in a safety-first environment. We are dedicated to growth, and if you are too, let's take this journey together

#oneteamonegoal #OTOG

What You'll Get... We want to help our employees build a great career and a great future. At Anticimex Inc, you'll have access to these great benefits

Health and Well-being:

Cigna medical, dental, and vision insurance options
Prescription drug program
Flexible Spending Accounts (FSA) for medical and childcare expenses
Health Savings Plans (HSA) available with qualified plans

Financial Security:

Competitive hourly compensation
401(k) Savings Plans
Life insurance and short-term disability 100% company paid (with options to buy up)
Long-term disability, Accident, Critical Illness, and Hospital Indemnity insurance options

Work/Life Balance:

Full time, year-round employment
Paid training
Paid time off
A peer-to-peer employee recognition program
Opportunities for advancement

Monday - Friday 8 am - 5 pm

Compensation

$16-$18/hr

Position Overview: Our Service Representatives are responsible for providing exceptional service to our customers over the phone.

Customer Service Representative Job Responsibilities:

Manage a large volume of customer communications through incoming calls, emails and online.
Answer approximately in-bound phone calls per day.
Use software system to research, route and process calls successfully.
Respond to customer inquiries, answer questions, organize and schedule service appointments.
Resolve service problems by clarifying the customer's complaint; determine the cause of the problem, select, and explain the best solution to solve the problem and expedite the correction or adjustment to ensure satisfactory resolution.
Ensure all calls results are recorded, noted and the actions that were taken.
Ability to sell start up services and explain service programs to current and potential customers.
Renew current customers accounts.
Maintain customer accounts by checking and recording account information in software.
Set up, adjust, and terminate services in software.
Organize and schedule new construction installations and closings.
Receive customer payments.
Upload and catalog documents, contracts, and service orders into customer accounts.
Communicate with field services personnel, managers, and other department team members daily.
Maintain open communication for a positive and effective work culture.

General Qualifications

Excellent phone interaction skills and active listening.
Exceptional organizational skills, superb accuracy, and attention to detail.
Outstanding verbal and written communication and interpersonal skills for interacting with customers, customer service and sales staff, Managers, Supervisors, and Team Leaders daily.
Ability to collaborate with other departments to ensure customer satisfaction.
Excellent keyboard and data entry skills.
Strong problem-solving skills.
Ability to learn customer service software.
Positive out-going team player

Experience and Requirements

Must be at least 18 years old.
Must have High School diploma or equivalent.
Must be able to type a minimum of 35 wpm.
Proficient with Microsoft office Word, Outlook, and Excel.

Who We Are... Anticimex is a global pest control organization with a mission of being the global leader in modern pest management. Our company culture embraces communication and teamwork, dependability, innovation, growth, technology, and integrity.

Our Hiring Process... Knowing what to expect when job hunting is always a welcome relief. Our process for this position includes the following steps:

Application submission
Short phone interview
Interview in person
Offer call
Criminal background check & drug screening
Official start date confirmed
Welcome

EOE/M/F/Vet/Disabled

Anticimex Inc is a Drug-Free Workplace

Job Type: Full-time

Salary: $16.00- $18.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Job Posted by ApplicantPro

Customer Service Representative

1 week ago

Kermit Walker - State Farm Agent Dacula, United States

**ROLE DESCRIPTION**: · As a Customer Service Representative you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. · **RESPONSIBILITIES**: · - Establish customer relationships and follow up with customers as neede ...
Customer Service Representative

2 weeks ago

Brand Ex Partners Norcross, United States

Our company is currently hiring a well-organized and friendly Customer Service Representative to handle customer inquiries. You will be responsible for researching question/issues, as well as related tasks. You will collaborate with our sales team to handle objections and facilit ...
Customer Service Representative

2 weeks ago

Vision6, Inc. Norcross, United States

*NO REMOTE ROLES AVAILABLE* · **Job Types**: Full-time, Part-time · Pay: $2, $4,200.00 per month · Expected hours: No less than 40 per week · **Benefits**: · - Health insurance · - On-the-job training · - Professional development assistance · - Referral program · Experience level ...
Patient Service Representative

1 week ago

United Health Services Walton, United States

Patient Service Representative, DVH · United Health Services is seeking a Patient Service Representative to join our 20 West St Patient Accounting department at DVH in Walton, NY. This position is benefits eligible. · Shift · Day · Hours per week: · 20 · Salary range: · $ $23.45 ...
Financial Services Representative

2 weeks ago

Toni Threadgill - State Farm Agent Emory, United States

**Benefits**: · - 401(k) matching · - Dental insurance · - Health insurance · - Opportunity for advancement · - Paid time off · - Training & development · - Vision insurance · **ROLE DESCRIPTION**: · As a Financial Services Representative - State Farm Agent Team Member with Toni ...
Customer Service Representative

3 weeks ago

Northwestern Medicine Woodstock, United States

The **Customer Service Representative** reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standa ...
Customer Service Representative

1 week ago

Peachtree Pest Control and Division of Pestban Stone Mountain, United States

**Looking for a place to GROW?** · Anticimex GA Family of Brands has been providing integrated pest management services throughout Georgia and the Carolinas for over 45 years Our commitment is to ensure the health and safety of our team members, customers, and the environment thr ...
Patient Service Representative

1 week ago

United Health Services Walton, United States

Patient Service Representative, DVH · United Health Services is seeking a Patient Service Representative to join our 20 West St Patient Accounting department at DVH in Walton, NY. This position is benefits eligible. · Shift · Day · Hours per week: · 20 · Salary range: · $ $23.45 ...
Customer Service Representative

1 week ago

Arrow Exterminators Atlanta, United States

Are you ready to join a team where your contributions are valued, and your career growth is limitless? Look no further than **Arrow Exterminators** in Atlanta, GA · As one of the largest home improvement companies in the US, we're committed to protecting the health and property o ...
Customer Service Representative

3 weeks ago

Jet Management Executives Suwanee, United States

Job Description · Job DescriptionThe consumer comes first within the hospitality industry and that is no exception at Jet Management. Our Customer Service Representatives help the local neighborhoods by offering products and services from our various clientele to increase their b ...
Customer Service Representative

6 days ago

Luxxe Agency Norcross, United States

Customer Service Representative · Responsibilities will include: · - Manage increased customer interactions · - Utilize optimal communication skills in order to ensure consumer comfortability · - Meet personal/customer service team sales targets and call handling quotas · - Asses ...
Customer Service Representative

1 week ago

Aaron Plumbing INC Suwanee, United States

Job Description · Job DescriptionAaron Services in Suwanee, GA is looking to hire a part-time Customer Service Representative (CSR) to schedule appointments and provide general office support. Are you friendly and highly organized? Would you like to work in a supportive, positive ...
Customer Service Representative

2 weeks ago

Vision6, Inc. Tucker, United States

*NO REMOTE ROLES AVAILABLE* · **Job Types**: Full-time, Part-time · Pay: $2, $4,200.00 per month · Expected hours: No less than 40 per week · **Benefits**: · - Health insurance · - On-the-job training · - Professional development assistance · - Referral program · Experience level ...
Customer Service Representative

6 days ago

GO Pull-It Norcross, United States

At GO Pull-It, customer service takes center stage. Our goal is to ensure every customer's visit to our yard is exceptional. Our CSRs work collaboratively to achieve this objective and make GO Pull-It stand out as the best place to shop for used auto parts in Norcross. We match t ...
Customer Service Representative

2 weeks ago

Caliber Collision Repair Services Suwanee, United States

Service Center. Johns Creek. WHATS IN IT FOR ME? Benefits from day one: Immediately eligible for medical, dental and vision. Industry Comparable Pay Paid weekly and eligible for overtime. Paid Vacation & Holidays Begin accruing day 1 Career growt Customer Service Representative, ...
Guest Service Representative

2 weeks ago

Clipper Petroleum Suwanee, United States

Job Details · Level · Entry · Job Location · Store #40 - Suwanee, GA · Position Type · Full-Time/Part-Time · Travel Percentage · None · Job Shift · Any · Job Category · Retail · Description · POSITION SUMMARY: · The Guest Service Representative greets and serves gues ...
Customer Service Representative

3 weeks ago

Murrelektronik Inc Suwanee, United States

The Customer Service Representative is part of the Customer Service Team and is the operational arm of the Customer Experience organization. The Customer Service Representative (CSR) is responsible for providing excellent customer service to all internal and external customers by ...
customer service representative

1 week ago

Unlimited Landscaping Suwanee, United States

Job Description · Job DescriptionCustomer Service Representative Job Description · Receives calls to resolve basic and routine customer concerns in a timely and professional manner. Acts as a liaison between the branch and the customer in order to achieve the highest level of cus ...
Customer Service Representative

2 weeks ago

Brian Brakefield - State Farm Agent Conyers, United States

**Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...
Customer Service Representative

2 weeks ago

UroStat Healthcare Suwanee, United States

Job Description · Job DescriptionWe are seeking a Customer Service Representative - Medical Supply to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. · Responsibilities: · Handle customer inq ...