Employee Customer Service - Laflin, PA, United States - Matrix Dynamics
Description
As a Service Assistant, you are the first point of contact for our customers and the heart of our branch in Laflin, PA You won't have a typical office job with us, but instead a collegial environment with a strong team player culture.
We are looking for you at our locations in Lichtenberg, Tempelhof, or Spandau\_\_Your new role\_\_
- Provide our customers with competent advice during the vehicle sales process
- Ensure customer satisfaction and longterm customer loyalty through excellent support
- Create purchase contracts and finalize them together with the customer
- Be responsible for all administrative and commercial tasks
- Support our vehicle appraisers by conducting visual evaluations of vehicles and initiating deregistration processes
- Previous professional experience in sales, purchasing, service, or the automotive industry is desirable
- Career changers from the hospitality, hotel, and retail industries are also welcome
- Strong communication skills and customer orientation with a friendly and professional demeanor and empathy
- Interest in the automotive industry and willingness to help out in the workshop no technical knowledge required
- Fluent German skills and experience with Google Sheets, Word, and Excel, as well as a Class B driver's license
- A motivated and local team that will always support you with expertise and assistance
- From former unicorn to publicly traded company, become part of our success story
- We offer discounts on wellknown brands
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