Jobs
>
Jacksonville

    Police Emergency Communications Officer - Jacksonville, United States - Duval County Public Schools

    Duval County Public Schools
    Duval County Public Schools Jacksonville, United States

    2 days ago

    Default job background
    Description
    Job Summary

    Fast paced, highly technical work involving automated systems in the receipt, transmission and dispatch of emergency calls, information and messages and the dispatch of school police personnel and equipment. Work is learned through extensive training that consists of several phases of classroom and on-the-job training. Communicates with the public and First Responders and determines the effective course of action; adjusts quickly to changing situations while assessing time and sensitive information; performs several tasks at the same time and assigns appropriate priorities, signals, and codes to incoming calls for services while monitoring multiple radio frequencies, answering telephone calls, and viewing multiple computer/camera screens. Hours of operation are 24 hours a day, 365 days a year. Maintains frequent contact with the public, police and emergency service providers, and occasional contact with other federal, state, and local government agencies. This entrance level class lies below that of Police Emergency Communications Supervisor.

    Essential Functions

    1. Visually monitors computer screens and listens to audible alarm activations occurring within a system. Analyzes information received and takes appropriate action to resolve activations of the alarm system, which may include contacting police or fire personnel or school employees or administrators.

    2. Operates a radio console and computer terminal in receiving and transmitting voice and/or data messages and in dispatching school police and after hour maintenance personnel and/or equipment in accordance with prescribed patterns and needs.

    3. Records information regarding emergency services and maintains status of school police units and equipment by use of computer keyboard.

    4. Maintains up-to-date status of all units within dispatch assignment.

    5. Monitors radio frequencies as assigned in order to coordinate appropriate response.

    6. Establishes, updates, maintains, and/or provides reports on security and fire alarm printouts; lists of personnel who have access to schools with alarm systems; chronological logbooks; and incident reports.

    7. Notifies superiors, schools and alarm service regarding problems or repairs needed in a system.

    8. Responds to questions and inquiries from employees regarding security and fire alarm problems and after hour emergencies.

    9. Maintains information in the FCIC/NCIC data base.

    10. Performs related duties as required.

    Probation: One (1) year

    Qualifications

    Open Requirements: A one (1) year combination of education, training, and experience in a multi-task environment communicating directly with the general public, which includes prioritization of tasks, and quick decision making, preferably in a law enforcement work environment. Florida/National Crime Information Certification (FCIC/NCIC) and State of Florida Certification as a 911 Public Safety Telecommunicator are preferred. Requires the ability to work overtime with little or no notice, shift work, weekends, holidays, evenings, and nights. Hours of operation are 24 hours a day, 365 days a year.

    Promotional Requirements: NA

    Licensing: NA

    Knowledge, Skills, and Abilities
    • Strong word processing, spreadsheet, and database skills
    • Knowledge of school police communications center operating procedures and equipment.
    • Knowledge of the DCPS school locations
    • Strong police emergency communications radio equipment operating skills
    • Strong two-way radio console (with headset) operating skills
    • Strong interpersonal skills in diplomacy, tact, and/or discretion
    • Strong computerized security and fire alarm systems monitoring and operating skills
    • Strong multi-tasking skills to simultaneously communicate, interpret communication, and enter data into a computer
    • Strong oral, written, and interpersonal communication skills
    • Ability to comprehend and apply law enforcement and public safety operation procedures
    • Ability to maintain an efficient and calm demeanor in handling adverse or stressful situations for an extended period of time in a high volume public safety work environment
    • Ability to detect alarms by sight and sound
    • Ability to identify security problems with the alarm systems and report such for service and repair in accordance with established policies and procedures
    • Ability to instruct other school personnel in alarm system procedures
    • Ability to prepare logs and reports and maintain accurate records
    • Ability to utilize telephone equipment associated with computerized security and fire alarm systems
    • Ability to maintain control of conversations under stressful situations and speak English rapidly, clearly and concisely
    • Ability to exercise judgment and initiative in dispatching emergency calls and other requests under time constraints
    • Ability to read computer screens for extended periods and to listen attentively under adverse conditions
    • Ability to learn and recall signals, codes and computer commands
    • Ability to comprehend data quickly, and make decisions quickly in accordance with procedures
    • Ability to read, understand, and apply job-related instructions, policies, procedures, and information
    • Ability, to give clear and understandable instructions and follow directions quickly
    • Ability to establish and maintain effective working relationships
    • Ability to touch type
  • Jacksonville Sheriff\'s Office

    community services officer

    3 weeks ago

    Jacksonville Sheriff\'s Office Jacksonville, United States

    Posted Date · 1/2/2024 Job Description · Public Safety work involving police services in the investigation and enforcement of traffic laws and ordinances as related to automobile accidents and to assist in the protection of life and property on roadways. Work follows standa ...

  • Jacksonville Sheriff's Office

    Community services Officer

    3 weeks ago

    Jacksonville Sheriff's Office Jacksonville, United States

    Posted Date · 1/2/2024 · Job Description · Public Safety work involving police services in the investigation and enforcement of traffic laws and ordinances as related to automobile accidents and to assist in the protection of life and property on roadways. Work follows standard o ...

  • Duval County Public School

    Police Emergency Communications Officer

    6 days ago

    Duval County Public School Jacksonville, United States

    Job Summary · Fast paced, highly technical work involving automated systems in the receipt, transmission and dispatch of emergency calls, information and messages and the dispatch of school police personnel and equipment. Work is learned through extensive training that consists ...

  • City of Green Cove Springs Florida

    Experienced Communications Officer

    1 week ago

    City of Green Cove Springs Florida Green Cove Springs, United States

    This position performs skilled work in receiving incoming calls to the Police Department's Communication Center, including requests for police and fire services or information, and dispatches necessary units and equipment for emergency service throug Communications, Officer, Comm ...

  • City of Green Cove Springs

    Experienced Communications Officer

    3 days ago

    City of Green Cove Springs Green Cove Springs, United States

    We are seeking an experienced Certified Emergency Dispatcher to join our teamDo you possess a current State of Florida 911 Safety Telecommunicator certificate?Do you Possess of a certification for FCIC/NCIC within time frame as outlined by FDLE?If so, we welcome you to apply toda ...

  • Apex Dynamics

    Voluntary internship

    2 weeks ago

    Apex Dynamics Jacksonville, United States InternshipSHIP

    About the Company · We are a growing, dynamic recruitment agency in search of the perfect match between our talents and clients. · We take pride in our positive company culture, which has been rated 4.8 stars by our employees on kununu, making us a kununu Top-Company 2024.What we ...

  • Spectrum Industries

    Sales Manager

    2 weeks ago

    Spectrum Industries South Jacksonville, United States

    At our New Work, we typically spend around two days per week in the office, offering a personalized mix of mobile and office work. · The Agency Sales department is one of five departments within our in-house marketer, EL CARTEL. In an eight-person team, we provide comprehensive ...

  • Sapphire Enterprises

    Employee (m/f/d) in Export - work

    2 weeks ago

    Sapphire Enterprises Jacksonville, United States

    Are you looking for new opportunities to fully utilize your potential and take on new challenges? Then you've come to the right place · We are searching for a motivated team member (m/f/d) for export to join our client's team in Troisdorf. · If you're interested, we look forward ...

  • SNI Companies

    Administrative Assistant

    2 days ago

    SNI Companies Jacksonville, United States

    Job brief · We are looking for a responsible Detail Oriented Administrative Assistant to perform a variety of administrative and clerical tasks. Duties of the Administrative Assistant include providing support to our managers and employees, assisting in daily office needs and man ...

  • Johnson Controls International

    BEST Security Sales Intern

    3 weeks ago

    Johnson Controls International Jacksonville, United States

    · As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. As a member of the Johnson Controls Future Leaders Internship Program, your valuable skill set, knowledge, and pass ...

  • Pete's Collision Center

    Receptionist / Administrative Assistant (Remote Position)

    2 days ago

    Pete's Collision Center Jacksonville, United States

    Pete's Collision Center - We are searching for a self-motivated individual to fill the position of Receptionist on our fast-paced, growing team. · This full-time/part-time position will assist the office staff in various office duties that are critical to the operation of the com ...

  • Phyton Talent Advisors

    AVP - Tri Party

    3 weeks ago

    Phyton Talent Advisors Jacksonville, United States

    Our client a top tier investment banking firm is seeking an AVP for their Tri-Party team. In this role you will be responsible for providing exceptional client service to the firm's internal and external clients and vendors. Advanced Microsoft Office skills, attention to detail a ...

  • Cantor Fitzgerald

    Triparty Processing Associate

    2 weeks ago

    Cantor Fitzgerald Jacksonville, United States

    Job Title: Triparty Processing Associate · Location: Jacksonville, FL; 3 days in office · Firm Overview: · Cantor Fitzgerald L.P., with over 12,000 employees, has been a leading global financial services firm at the forefront of financial and technological innovation since 1945. ...

  • Zyscovich

    Architectural Project Manager

    2 days ago

    Zyscovich Jacksonville, United States

    About Zyscovich · Zyscovich is a nationally renowned integrated Urban Design, Architecture, and Interior Design firm headquartered in Miami, with additional locations in Orlando, Tampa, Jacksonville, New York City, Bogota and Tobago. Zyscovich's 45+ year portfolio includes aviati ...

  • ICX Group

    Assistant Operations Manager

    1 week ago

    ICX Group Jacksonville, United States

    The duties below encompass the overall growth path. Job responsibility will increase as accountability for duties increases. · supporting and coordinating overall front office activities · assist in updating social media accounts such as Facebook with relevant content. · greetin ...

  • Capital Staffing Solutions, Inc.

    Laboratory Manager

    3 weeks ago

    Capital Staffing Solutions, Inc. Jacksonville, United States

    General Purpose of Position · Our client is seeking a highly motivated and experienced geotechnical and material testing Laboratory Manager to lead and oversee our Jacksonville, FL laboratory operations. This key role ensures the efficient, accurate, and compliant execution of a ...

  • Brooks Rehabilitation

    Administrative Assistant, Bartram Inpatient Hospital, Full-time

    3 days ago

    Brooks Rehabilitation Jacksonville, United States Full time

    The future of rehabilitation is here. Brooks offers a unique and powerful opportunity for healthcare workers. With individualized clinical programs, you can see the positive impact you are making as patients progress toward functional independence each day. Brooks Rehabilitation ...

  • Jacksonville Transportation Authority

    Special Projects Manager

    3 days ago

    Jacksonville Transportation Authority Jacksonville, United States

    Under minimal supervision of the Chief Administrative Officer or other assigned administrator, manage one or more specific projects within the authority; oversee the planning, implementation, review, deliverables, and closure; document all aspects, working closely with teams and ...

  • Arena Investors, LP

    Senior Associate

    5 days ago

    Arena Investors, LP Jacksonville, United States

    Arena Investors, LP ("Arena") is a global investment management firm that seeks to generate attractive risk adjusted, consistent and uncorrelated returns by employing a fundamentals based, asset-oriented financing and investing strategy across the entire credit spectrum in areas ...

  • Federal Eastern International

    Head of Finance And Administration

    2 weeks ago

    Federal Eastern International Jacksonville, United States

    Summary of Position: · The Head of Finance & Administration oversees the company's related functions including directing and managing financial control, financial and accounting operations, and company and human resources administration in order to support the company's short and ...