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    Operations Analyst - Columbus, United States - Manifest Solutions

    Manifest Solutions
    Manifest Solutions Columbus, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    Manifest Solutions is currently seeking a Operations Analyst (Data Center) for a hybrid position in Columbus, OH.

    • With general direction, leverage event management systems to monitor and maintain the availability and functionality of the computing environment's systems, network and applications.
    • Assist in the creation and adoption of incident management procedures
    • Communicate effectively with IT support staff and users through various means (e.g., service management systems, telephone, email, communication software) to collect and disseminate information regarding the operational environment.
    • Has working technical knowledge of the computing environment.
    • Support staff implementing changes to the IT infrastructure in accordance with change management procedures and policies.
    • With general direction, support the Data Center's hardcopy output responsibilities by managing the flow of hardcopy output requests sent to printers within the Data Center.
    • As designated ESSENTIAL staff, report to work when scheduled even when company is closed to non-essential employees.

    Job Qualifications:

    • Some college or equivalent experience.
    • 5 or more years of IT experience.
    • Must be willing to work 3rd shift position.
    • Microsoft Word and Excel experience.
    • Ability to lift 20 lbs.
    • Excellent communication skills both verbal and written
    • Ability to work in a positive and contributing manner in a team environment.
    • Able to digest, comprehend and follow guideline and procedures.
    • Good problem solving/analysis and decision-making skills.
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