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Eatontown

    Patient Services Rep - Eatontown, United States - RWJBarnabas Health

    RWJBarnabas Health
    RWJBarnabas Health Eatontown, United States

    2 weeks ago

    Default job background
    Description
    Patient Services Rep

    Req #:

    Category:
    Clerical / Administrative Support


    Status:
    Full-Time


    Shift:
    Day


    Department:
    Uro Gynecology Specialists


    Location:
    Barnabas Health Medical Group,
    200 Wycoff Road, Eatontown, NJ 07724

    Job Summary

    The Patient Service Representative (PSR) works with the practice physicians, manager, and support staff to ensure patient satisfaction and efficient operations.

    PSRs prepare for patient visits, triage practice calls, schedules patient appointments, and performs routine clerical tasks. The PSR acts as a practice ambassador contributing to overall patient experience, safety, and privacy.

    Qualifications:

    Required:
    High School Diploma or GED
    Relevant experience and/or training, or equivalent combination of education and experience
    Experience working managing multiple schedules, multiple phone lines and tasks
    Previous medical receptionist experience or background in general office
    Demonstrates a clear understanding of the importance of patient satisfaction and safety
    Strong oral and written communications skills
    Attention to accuracy and detail
    Able to multitask and work under pressure
    Ability to work independently and in a team environment
    Knowledge of medical terminology and electronic medical record (EMR) systems preferred

    Monday- Friday 8:30am-5pm


    Preferred:
    Knowledge of medical terminology and electronic medical record (EMR) EPIC systems preferred

    Essential Functions:
    Performs patient check-in and check-out functions
    Answers routine questions in person and over the telephone
    Performs basic clerical functions such as copying, scanning, faxing, sorting and distributing mail
    Creates and maintains health record information, files and organizes as needed
    Coordinates with insurance providers and handles pre-authorizations and certifications
    Benefits and Perks
    At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees

    physical, emotional, social, and financial health.
    Paid Time Off (PTO)
    Medical and Prescription Drug Insurance
    Dental and Vision Insurance
    Retirement Plans
    Short & Long Term Disability
    Life & Accidental Death Insurance
    Tuition Reimbursement
    Health Care/Dependent Care Flexible Spending Accounts
    Wellness Programs
    Voluntary Benefits (e.g., Pet Insurance)
    Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more
    Choosing RWJBarnabas Health
    RWJBarnabas Health is the premier health care destination providing patient-centered,
    high-quality academic medicine in a compassionate and equitable manner, while delivering
    a best-in-class work experience to every member of the team.


    We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time.


    As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

    RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey.

    From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state.

    We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

    Equal Opportunity Employer

    RWJBarnabas Health is an Equal Opportunity Employer

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