IT Operations Manager/Main Application Responsible - Golden Gate, United States - NovaTech Solutions

Savannah Johnson

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Savannah Johnson

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Description

RESPONSIBILITIES

  • Monitoring and controlling all activities to ensure smooth operation of the software for our Mobility division (application and infrastructure)
  • Defining operational requirements for projects and services during the analysis and conception phase
  • Calculating expected ongoing operating costs upon project approval
  • Assisting with application installations in close collaboration with external partners
  • Co-responsibility for approvals according to defined gateways in projects
  • Managing and monitoring external service providers

QUALIFICATIONS

  • Successfully completed studies in (business) informatics or comparable vocational training
  • Extensive experience in IT operations (applications and infrastructure)
  • Good knowledge of IT service management processes and project management
  • Excellent analytical and communication skills
  • Strong sense of responsibility and cost awareness
  • Fluent in German and English, both written and spoken

ADDITIONAL INFORMATION


In our department, we ensure the monitoring, support, and control of all activities to ensure smooth operation of applications as an end-to-end service, from implementation to ongoing operation. We come into play when multiple technical languages need to be translated and different interests need to be transformed into a suitable solution through effective communication.

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