Call center agents - Ellettsville, IN, United States - Golden Gate Group

Golden Gate Group

Verified Company

Ellettsville, IN, United States

4 days ago

Posted by:

James Miller

beBee Recruiter

Freelance

Let's start together and build a completely new project with us in Ellettsville, IN.

From day one, you can support us as a
Call Center Agent (m/f/d) in the
Inbound department for the
Kassenärztliche Vereinigung project.

Join us in shaping the future of Sitel and our new project

Why should you start with us?

Your tasks include:

Receiving calls from our customers and handling their inquiries
Responding to incoming emails
Documenting each call and email in designated programs
Following up with customers if their issue could not be resolved in the initial contact
Providing competent advice to make each customer interaction a unique experience

You have everything we need:

Your enthusiasm for new projects
You are a
career changer or have previous experience in customer service
You are fluent in written and spoken German and have excellent communication skills
Using a computer and the internet is not a problem for you
You enjoy talking on the phone and can convey your
smile through your voice
You can handle
stressful situations and find the right solution for our customers
Working on weekends, holidays, and in
shifts is not a problem for you