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    Quality Assurance Manager - Madison, United States - Vectrus (V2X)

    Vectrus (V2X)
    Vectrus (V2X) Madison, United States

    3 weeks ago

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    Description
    Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness.

    Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

    The Quality Assurance Manager will work closely with and under the functional direction of Vertex Quality and with the Aerospace & Defense Services (A&D) Business Division leaders.

    The position will primarily support Navy programs (and others as deemed necessary). Manages through guidance, direction, and leadership to experienced professionals who exercise latitude and independence in their assignments. Ensures adherence to and compliance with established company quality policies, practices, standard operating procedures (SOP), and government regulations. Ensures quality of services purchased, processed, tendered, and/or distributed by the company.

    Interprets technical direction from aviation maintenance manuals and directives and administers policies, processes, and procedures that affect Company Functional Departments and Programs.


    Principal Responsibilities and Accountabilities:

    • Advises operating units on quality control standards, and opportunities for improvement in dealing with raw materials, chemicals, packaging, shipping, materials handling, procedures, processes, and finished products.
    • Capable of conducting Quality Management System Audits, and writing detailed quality reports relating to quality requirement compliance, findings, and defect reports.
    • Must be able to enter data tracking information into Excel spreadsheets, interpret collected data, implement and monitor data tracking and trending, and have an understanding of the information provided through analysis of trended data.
    • Ensure prompt initiation and oversight of any suspected negative trends conduct investigations and collect/trend the associated systemic data.
    • Must possess exceptional guidance and collaboration skills, combined with the ability to positively influence internal and external teams to ensure quality standards are in place and complied with.
    • Can be expected to implement methods and procedures for inspecting, and evaluating products, documentation, and certifications, for supplier-provided parts, materials, and equipment. Analyzes inspection processes, and mechanisms and conducts quality assurance reviews, performs statistical analysis to assess products or materials that do not meet required standards and specifications.
    • Ensures that corrective measures meet acceptable reliability standards and that documentation is compliant with requirements.
    • Adapts quickly to a rapidly changing environment to meet customer needs.
    • Provides oversight for the development and maintenance of quality programs, processes, and procedures that ensure compliance with policies and that the performance and quality of services conform to established standards and agency guidelines.
    • Provides expertise and guidance in interpreting policies, regulatory and/or governmental regulations, and agency guidelines to assure compliance.
    • Works directly with operating entities to provide process analysis oversight continuing to meet guidelines.
    • Assists as required to ensure the Quality Management System, programs, policies, and procedures are maintained reviewed, and updated as required.

    Professional Requirements, Qualifications & Desired Competencies:

    • Bachelor's degree AND +6 years of experience in Quality Assurance (aviation preferred) OR Associates degree AND +10 years of recent aviation experience with 5 years in aviation management, AND at least 4 years in management of aviation Quality Assurance OR H/S Diploma AND +14 years of recent aviation experience with 10 years in management of aviation Quality Assurance.
    • Must have experience working with Quality Management System requirements in Government contracting such as ISO 9001:2015, AS9100, & AS9110.
    • Subject Matter Expertise with NAVAIR 4790 & DCMA 8210/NAVAIINST 3710 series instruction
    • U.S. Citizenship required.
    • Excellent communication interpersonal and teamwork skills
    • Excellent time management and organizational skills
    • Excellent decision-making and methodical problem-solving skills
    • Technical proficiency as an aircraft mechanic (preferred)
    • Technical proficiency as an aircraft quality inspector (preferred)
    • Must have an active passport with at least 18 months remaining to expiration
    • Ability to challenge ideas and decisions and implement with commitment the selected decision, once made (disagree in private/agree in public)
    • High level of comfort with briefing/training/talking with senior leaders, peers, and first-line employees
    • Ability to coordinate directive guidance and accommodate an audience that does not report to you
    • Ability to span differences between various customers
    • Be proactive in planning and reactive in adjusting to demands
    • Must be able to pass a detailed background investigation
    • Must be able to be granted access to military installations
    • Must be able to travel to off-site locations and conduct audits or quality reviews of processes, procedures, operating conditions, and compliance with quality and regulatory standards.
    • Must be able to travel 50%
    • Proficient in MS Office (Word, Excel, PowerPoint)
    • Physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
    • While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
    • The employee frequently is required to sit. The employee must occasionally lift and/or move up to 50 pounds.
    • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable

    Benefits include the following:

    • Healthcare coverage
    • Retirement plan
    • Life insurance, AD&D, and disability benefits
    • Wellness programs
    • Paid time off, including holidays
    • Learning and Development resources
    • Employee assistance resources
    • Pay and benefits are subject to change at any time and may be modified at the discretion of the company, consistent with the terms of any applicable compensation or benefit plans.
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