-
Customer Support Consultant
3 weeks ago
IDEXX Laboratories Memphis, United States**Customer Support Consultant / Memphis Lab Liaison** · Memphis, TN Support Our **Customer Support Consultants** are the direct line between IDEXX and our customers. That is why they are so crucial to achieving our Purpose. This role is best suited to organized, passionate commu ...
-
Medical Receptionist
3 weeks ago
Retina Consultants of Michigan Shelby, United States Part time**Description**: · Greet patients as they arrive and leave our clinic in a friendly manner. The **Front Desk/Receptionist** is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance informat ...
-
Assistant Auditor
3 weeks ago
Spectrum Dynamics Memphis, United StatesThe TASCO Revision and Consulting GmbH is a privately owned company based in Wiesbaden with a high level of expertise in medium-sized businesses as well as large corporations. We have been successfully operating in the market for over 25 years. · We are currently seeking universi ...
-
Financial accountant
3 weeks ago
Velocity Enterprises Shelby, United StatesIf you enjoy working in a diverse team and interacting with clients on a personal level, and have good computer skills, then you are welcome to join our team. · We, the GHP Group, are a medium-sized tax consulting and auditing company with around 30 employees in Hamburg-Eppendorf ...
-
Crimson Technologies Shelby, United StatesTask Independent execution of quality controls for construction projects to identify construction defects Preparation of reports on technical issues and presentation of solutions Accompaniment and execution of acceptance procedures as well as preparation of expert opinions Verifi ...
-
Human Resources Officer
3 weeks ago
Stellar Enterprises Shelby, United States· Company: EGT Digital Services GmbH · Location: Triberg · Your tasks · Contact person for executives and employees in all HR matters · Support of employees from entry to exit, including measures for employee retention · Maintenance of recruitment channels and career pages · Sup ...
-
Legal Assistant
1 week ago
Cascade Industries Shelby, United StatesGÖRG Job Description · Our people are the foundation of our success. · At GÖRG, we have around 350 individuals from the fields of legal advice, tax consulting, and auditing, who work together in a dedicated, team-oriented, and cross-location manner in all areas of business law. T ...
-
Horizon Ventures Shelby, United StatesAbout Voith Group · Voith Group is a globally operating technology company. With its broad portfolio of systems, products, services, and digital applications, Voith sets standards in the markets of energy, paper, raw materials, and transport & automotive. Founded in 1867, Voith i ...
-
Senior physician
3 weeks ago
Skyline Enterprises Shelby, United StatesThere are many reasons to collaborate with European Medical Consulting Adam. In the following section, you will see how you can benefit from our free services and save valuable time: · You will learn about exclusive and unpublished positions · You will be relieved by our relocati ...
-
Construction Manager
3 weeks ago
Phoenix Industries Shelby, United StatesYour dream job is here Our client, PohlCon GmbH, a company specializing in cable support systems, is currently seeking a Construction Manager (m/f/d) in Backnang, Baden-Württemberg. This is a direct hire position. · The client offers: · - A permanent employment contract · - An an ...
-
2024 Bank clerk
3 weeks ago
Skyline Solutions Shelby, United StatesAre you looking for the opportunity to pursue your career with sustainable prospects and development opportunities in the county? In the region, for the region? Are new media and communication methods second nature to you, in addition to personal contacts? The job of "bank clerk ...
-
Dental assistant
4 weeks ago
Velocity Enterprises Shelby, United StatesWhat do we offer? · Are you someone who loves professional and technical challenges? And who takes joy in ensuring that the patient feels well taken care of? In a team that supports each other? · We are looking for people who bring joy to the daily practice routine, enjoy shaping ...
-
Medical assistant
1 week ago
Infinity Enterprises Memphis, United StatesViaNobis - The Outpatient Home Care Paramus · ... a facility of Katharina Kasper ViaNobis GmbH. · Medical Assistant (m/f/d) | 50-100% | Aachen, Heinsberg District, Mönchengladbach · What we offer: · Permanent employment · Collective agreement: Starting salary in full-time from €2 ...
-
Patient Services Representative
5 days ago
Retina Consultants of Michigan Shelby, United States**Description**: · Greet patients as they arrive and leave our clinic in a friendly manner. The **Front Desk/Receptionist** is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance informat ...
-
Sr. SAP Consultant
6 days ago
IDR, Inc. Memphis, United StatesSenior SAP Consultant · IDR is seeking a Senior SAP Consultant to join one of our top clients in the Memphis, TN area If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today · This position will ...
-
Financial Analyst
1 week ago
Insight Global Memphis, United StatesFinancial Analyst · Pay: $40/hr · Location: On-Site in Memphis, TN · Duration: 6 month contract to hire · Required Skills & Experience · 6+ years of experience as a financial analyst · Bachelor's Degree in Accounting, Finance, or a closely related field · Extremely knowledge ...
-
Warehouse Management System
1 week ago
Cook Systems Memphis, United StatesCOOK SYSTEMS has an immediate need for a Warehouse Management System (WMS) Consultant · Our client is looking for an SME on Warehouse Management System (WMS) to serve as Consultant for their Infor WMS system. This person will to help provide strategic directions based on conversa ...
-
Locum Physician
5 days ago
LocumJobsOnline Memphis, United States Full timeLocumJobsOnline is working with Adelphi Medical Staffing to find a qualified Obstetrics and Gynecology MD in Livingston, Tennessee, 38570 · About The Position · Job Quick Facts: · • Specialty: Obstetrics & Gynecology · • Job Type: Locum Tenens · • Facility Location: Livingston, T ...
-
Locum Physician
6 days ago
LocumJobsOnline Memphis, United States Full timeLocumJobsOnline is working with Weatherby Healthcare to find a qualified Emergency Medicine MD in Memphis, Tennessee, 38116 · About The Position · Enjoy the locum tenens lifestyle knowing Weatherby is here to support you every step of the way. Call and speak to one of our consult ...
-
Locum Physician
5 days ago
LocumJobsOnline Memphis, United States Full timeLocumJobsOnline is working with Weatherby Healthcare to find a qualified Gastroenterology MD in Eastern Tennessee, Tennessee, 37660 · About The Position · Interested? Give Weatherby a call today and speak with one of our specialty-specific consultants for available dates and deta ...
Customer Support Consultant - Memphis, United States - IDEXX
Description
Customer Support Consultant / Memphis Lab Liaison page is loaded **Customer Support Consultant / Memphis Lab Liaison**
**Customer Support Consultant / Memphis Lab Liaison**
locationsMemphis, TN time typeFull time posted onVor mehr als 30 Tagen ausgeschrieben job requisition idJ Our **Customer Support Consultants** are the direct line between IDEXX and our customers. That is why they are so crucial to achieving our Purpose. This role is best suited to organized, passionate communicators who strive to help veterinarians, veterinary technicians, and animal healthcare diagnostic professionals keep our pets healthy.
started.
IDEXX reference laboratories is a global network united by a shared commitment to enhancing pet care where the true strength in our name is the people behind it. Our reference laboratories make it possible for our customers to discover more with our unrelenting commitment to innovation, personalized support, guidance, and expertise, while providing the most complete and advanced menu of diagnostic tests along with technology and tools.
As the first point of contact between IDEXX and our customers, our support professionals are vitally important.
In their roles, they develop deep and meaningful relationships with our customers, offering solutions to meet their unique needs. Every interaction with a customer allows us to demonstrate the power of diagnostics that helps veterinary practices and the pets under their care thrive.
**In the role of Customer Support Consultant - Lab Liaison:**
You will act as the liaison between customers and the IDEXX laboratories.
You will provide information, resolve issues, and ensure customer satisfaction for both internal and external customers.
Your work will be heavily phone-based, responding to customer phone and electronic communications.
You will research documentation, correct processing errors, resolve technical issues, compile customer info, troubleshoot problems, and communicate information.
**What You Need to Succeed**
The ideal candidate will be highly motivated, goal-oriented, and a strong collaborator. It is important to have strong computer and technical skills, with the aptitude to learn. You will be a master problem solver with fine attention to detail. Superb communication and listening skills are a must in order to be a successful customer support specialist.
A proven track record of providing extraordinary customer service
You have the ability to learn quickly and apply skills and abilities to a variety of customer interactions
You are experienced in a technically related field, veterinary practice, laboratory setting, and/or contact center environment is helpful.
Strong written and verbal communication skills; strong interpersonal skills with the ability to establish rapport quickly
Strong organizational skills, especially in a multi-tasking environment
You possess an associates or bachelor's degree in a scientific discipline is preferred or equivalent combination of education and experience.
Ability to be on the phone for 8 hours a day.
**Schedule:**
This is a full time (40 hr/wk), day-shift role with scheduled shifts Monday-Friday 8:30am-5:00pm, rotating Saturday (every 3rd week) with a rotation day off during the week, normally Monday
The shifts and hours may vary slightly depending on business needs.
Reliable and dependable attendance is an essential function of this position.
Were proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 9,000 talented people.
Lets pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.