- 1. Maintain appointment schedule template (alterations, deletions, additions).
- 1.1 Responsible for communicating schedule changes to the appropriate staff members and physicians/providers.
- 2. Coordinate the ongoing operation of the check-in process and front desk to ensure that quality services provided are cost effective and efficient.
- 2.1 Receive patient at arrival and verify and obtain all necessary information and signatures in accordance with NEMG policies and procedures
- 3. Answer telephone calls to office, assists callers in a pleasant manner, takes accurate and complete messages and refer callers to appropriate personnel when necessary.
- 3.1 Maintain proper telephone etiquette when speaking with patients/companies and healthcare team.
- 4. When necessary, executes all necessary pre-authorizations as required by insurance companies for upcoming diagnostic tests and procedures.
- 4.1 Track referrals coming into the practice.
- 5. Maintain electronic medical records and/or paper medical charts in accordance with NEMG policies and procedures.
- 6. Responsible for daily activities including but not limited to message retrieval from answering service, voicemail, retrieval and distribution of faxes, filing, photocopying, opening and sorting mail.
- 6.1 Forwards phones to answering service and notifies answering service about the physicians on-call status.
- 7. Collect and reconcile co-pay collections/cash drawers (cash, checks, credit card payments) within Epic in accordance with NEMG policy and procedures.
- 8. Collaborate in the development of and contributes to individual team, and department quality improvement and evaluation activities.
- 8.1 Attend and actively participate in staff meetings
- 9. Utilize appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial and ethnic backgrounds, sexual orientations, lifestyles and physical abilities.
- 9.1 Coordinate efforts to gain patient and family feedback regarding their experiences of healthcare (focus groups, surveys and other means) and participate in interventions which address articulated needs.
- 10. Performs all other related/additional tasks as requested by physicians and/or management.
- 10.1 Provide cross coverage as needed
- 11. May assist and/or perform chaperone duties for patient medical procedures as needed.
- 12. May assist and/or perform chaperone duties for patient medical procedures as needed.
-
Administrative Support Associate
2 weeks ago
FlexStaff Lake Success, United StatesPerforms diversified administrative support, coordinative and/or secretarial duties related to the functional and/or operational needs of department and Department Head. · **Responsibilities**: · - Design digital assets including screensavers and intranet banners in support of in ...
-
Administrative Associate
2 weeks ago
New York Health Shirley, United States**Administrative Associate** · **Shirley, NY** · **New York Health (NYHealth)** is the premier center for primary and specialty care services. Our network of outstanding physicians specializes in family medicine, internal medicine, physical therapy, nephrology, rheumatology, surg ...
-
Patient Administrative Associate
2 weeks ago
MidState Medical Center Meriden, United States**Description** · **Job Schedule**: Part Time · **Standard Hours**: 24 · **Job Shift**: Shift 3 · **Shift Details**: 7p-7:30a, every 3rd weekend & holiday · Work where **every moment** matters. · Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in ...
-
Administrative Support Associate
2 weeks ago
Pearle Vision Stony Brook, United States**Job Types**: Full-time, Part-time · Pay: From $17.00 per hour · **Benefits**: · - Health insurance · - Paid time off · Schedule: · - 10 hour shift · - 8 hour shift · - Weekends as needed · Work Location: In person ...
-
Patient Administrative Associate
3 days ago
MidState Medical Center Meriden, United States**Description** · **Job Schedule**: Part Time · **Standard Hours**: 24 · **Job Shift**: Shift 2 · **Shift Details**: Inpatient acute patient care unit secretary; 24 hrs/week 4pm-1030pm, every other weekend and holiday rotation · Work where **every moment** matters. · Every day, o ...
-
Store Manager
2 weeks ago
Cato Milford, United StatesCato is seeking a Sales Associate to join it's team in Milford, DE. · Sales Associates are responsible for sales generation, effective customer service, shrinkage, cash wrap service, merchandising and administration. All activities must be in strict compliance with all Cato Corpo ...
-
Receptionist/administrative Assistant
2 weeks ago
Kumon Learning Center Milford, United States Part timeJob Summary: · Hours: · Tuesdays and Fridays: 3.30 pm-6.45 pm · **Responsibilities**: · - Greet and welcome visitors in a professional and friendly manner · - Answer and direct phone calls to the appropriate department or individual · - Maintain a clean and organized reception ar ...
-
Asset Protection Associate
1 week ago
Walmart New Milford, United States**Asset Protection Operations Lead** · This position is responsible for assisting in the operation of multiple facilities. An individual in this position will be expected to perform additional job related responsibilities and duties as assigned and/or as necessary. · **Essential ...
-
Complex Human Resources Manager
3 weeks ago
Perdue Farms Milford, United StatesPerdue Foods is part of Perdue Farms, a family-owned company heading into its second century of growth and innovation. With a goal of becoming the most trusted name in premium proteins, we create products for consumers and for retail and foodservice customers around the globe, wh ...
-
Licensed Practical Nurse
1 week ago
BAYADA Home Health Care Milford, United States Full timeFull-Time Home Health (Visits) Licensed Practical Nurse · Comprehensive Benefits and Work/Life Balance · BAYADA Home Health has an immediate opening for a full-time LPN, Licensed Practical Nurse to perform home health visits, providing exceptional medical care to adult and geriat ...
-
Toyota Kentucky Milford, United States Full timeOverview · Who we are · Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solut ...
-
Aquatic Specialist
2 weeks ago
Boys & Girls Clubs of Delaware Milford, United States**Aquatic Specialist - Lifeguard** · **About Us** · For 86 years, Boys & Girls Clubs of Delaware has impacted thousands of lives across Delaware. We are the largest licensed provider of childcare in Delaware and the only statewide Boys & Girls Club in the nation. · Each and every ...
-
Lifeguard-aquatics
3 weeks ago
Metropolitan YMCA of the Oranges New Milford, United StatesSign on bonus may apply · ***: · Maintains safe swimming conditions in the pool, deck, and surrounding areas. Creates a safe and positive atmosphere that promotes member safety and engagement in accordance with YMCA policies and procedures. · **ESSENTIAL FUNCTIONS**: · - Be ident ...
-
Skilled Maintenance Technician
3 weeks ago
Toyota Kentucky Milford, United States Full timeOverview · Who we are · Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solut ...
-
Patient Service Representative
3 weeks ago
St. Vincent's Medical Center Milford, United States**Description** · **Job Schedule**: Per Diem · **Standard Hours**: 1 · **Job Shift**: Shift 1 · **Shift Details**: · Work where **every moment matters**. · Every day, almost 20,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing e ...
-
Maintenance Engineering Technician
3 weeks ago
MP Skilled Tech Milford, United StatesResponsibilities and Duties · - Perform hands-on, tactical work with mínimal oversight · - Define, document, and execute preventative maintenance schedule for powered industrial · trucks (PIT), distribution technology and automation, material handling equipment, building · utilit ...
-
Patient Care Technician
1 week ago
DAVITA Milford, United States93 Eastern Steel Rd, Milford, Connecticut, , United States of America · DaVita is seeking a Patient Care Technician who is looking to give life in a hospital setting. You can make an exceptional difference in the lives of our patients and their families dealing with end-stage ren ...
-
HR Clerk
3 days ago
Horizon Innovations New Milford, United StatesAbout the Company · The Dettmer Group provides individual services in the areas of inland shipping, logistics, storage, and disposal. Our motto is: Competence in Motion. We achieve this through approximately 1,300 qualified employees and around 37 companies within the group. They ...
-
Head of Transport Services
4 days ago
Velocity Ventures New Haven, MI, United States FreelanceNew Haven, MI 'Bavarian Red Cross District Association Aschaffenburg · To support and further develop our management team, we are looking for you as · Head of Transportation Services (m/f/d) · Starting immediately, permanent - part-time or full-time · **Your tasks**: · - You mana ...
-
Food Services Director Sussex Rehab
1 week ago
PAM Health Milford, United States**Food Services Director** · **_ New Hospital Coming Soon_** · The **Food Services Director** manages the food service operation under the direction of the System Director of Food & Nutrition & Environmental Services. Assures compliance with department regulations and procedures ...
Practice Administrative Associate - Milford, United States - Yale-New Haven Health
Description
Overview
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values.
These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Practice Administrative Associate serves to coordinate patient care and physician activity by greeting all patients/visitors, answering telephone calls, scheduling appointments, maintaining patient medical records.
EEO/AA/Disability/Veteran
Responsibilities
EDUCATION
High School degree or equivalent required.
EXPERIENCE
1 year of administrative healthcare experience or 2 years of administrative office experience required.
SPECIAL SKILLS
Excellent, organizational, communication, customer service and teamwork skills required. Ability to multi-task is essential. EMR experience preferred and working knowledge of Microsoft office applications required. Core philosophy or values consistent with a patient-centered approach to care.
Demonstrates professional, appropriate, effective and tactful written, verbal and nonverbal communication with patients, families, medical staff, colleagues, vendors, and other departments throughout the continuum of care to promote continuity of care and services and enhance clinical image.
YNHHS Requisition ID117817
