- Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications
- Conduct vehicle condition assessments by collecting, recording, and communicating information to Buyers that will be used to perform customer appraisals
- Check in and receive vehicles that are shipped to CarMax; complete the daily scanning and reconciliation of vehicle inventory
- Perform cosmetic inspections and ensure that all vehicles meet CarMax Quality Standards
- Perform various administrative duties, including, but not limited to: printing daily reports, maintaining transaction paperwork, contacting finance companies regarding Customer contracts, obtaining requirement information regarding registration and/or titling, auditing completed paperwork, cash/payment management
- Create service appointments and review repair order invoices for retail service work performed; ensure accuracy of documentation for billing
- Demonstrate exceptional communication skills
- Display confidence in self, the product and CarMax
- Ability to build and maintain strong relationships
- Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun
- Balance the needs of the Customer and the business when making decisions
- Seek to fully understand and meet Customer needs
- Create win-win solutions to Customer issues
- Get work done well, on time and follow the right process
- Drive work processes and pay close attention to detail
- Perform multiple duties in a high energy, fast-paced working environment
- Read, interpret and transcribe data in order to maintain accurate records
- Lift objects that weigh as much as 25 lbs.
- High School Diploma, or equivalent
- Sales and customer service experience, in an area such as retail, preferred
- Valid Driver's License
- Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred
-
Customer Specialist
3 weeks ago
CarMax Tallahassee, United States6050 - Tallahassee W Tennessee St, Tallahassee, Florida, 32304 · CarMax, the way your career should be · **About this job** · As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during ever ...
-
Customer Care Specialist
5 days ago
Serenity Healthcare, LLC Tallahassee, United StatesCustomer Care Specialist · Onsite – Jacksonville, FL · Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providi ...
-
Customer Service Specialist
3 weeks ago
Rollins Tallahassee, United States** Customer Service Specialist** · **Job Category****:** Customer Service **Requisition Number****:** CUSTO020609 Showing 1 location **Job Details** · **Description** · **At Orkin, our purpose is to help protect the world where we live, work, and play.** · Our **Customer Serv ...
-
Customer Experience Specialist
3 weeks ago
Roman Health Pharmacy LLC Tallahassee, United StatesCustomer Experience Specialist - Accounting · Xero's Customer Experience Team works together to provide 24/7 support to Xero users. We are Xero brand ambassadors and aim to delight our customers and make it easy for them to see how Xero adds value to their business. · The Custom ...
-
Customer Experience Specialist
3 weeks ago
Roman Health Pharmacy LLC Tallahassee, United StatesXeros Customer Experience Team works together to provide 24/7 support to Xero users. We are Xero brand ambassadors and aim to delight our customers and make it easy for them to see how Xero adds value to their business.The Customer Experience Specialist plays a key role at Xero a ...
-
Customer Experience Specialist
3 weeks ago
BOTE Tallahassee, United States**CUSTOMER Experience SPECIALIST** · **TYPE** · Full-Time · **LEVEL** · Entry-Level · **LOCATION** · Remote / Miramar Beach, FL · **TO APPLY** · Send resume or credentials to · **COMPANY OVERVIEW** · BOTE was founded in Destin, FL by husband and wife team Corey and Magda Cooper, ...
-
Customer Experience Specialist
3 days ago
Roman Health Pharmacy LLC Tallahassee, United StatesXero's Customer Experience Team works together to provide 24/7 support to Xero users. We are Xero brand ambassadors and aim to delight our customers and make it easy for them to see how Xero adds value to their business. · The Customer Experience Specialist plays a key role at Xe ...
-
Customer Experience Specialist
3 weeks ago
Bluegreen Vacations Tallahassee, United StatesLocation: · Location: · Customer Experience Specialist · in · Orlando, FL · by · Bluegreen Vacations · **Location:** · **Experience:** · Not Specified · **Job Description** · **Bluegreen Vacations** has grown to become a leader in vacation ownership with 60+ resorts and 340 ...
-
Customer Experience Specialist
1 week ago
Barneshc Tallahassee, United StatesThe Barnes Difference · For those looking for a workplace that is as compassionate with its staff as it is with its patients – Barnes Healthcare has what you are looking for. Providing unparalleled service since 1909, we do not just offer you a job; we welcome you into a family c ...
-
Customer Experience Specialist
1 week ago
Cargotec Solutions Tallahassee, United StatesMacGregor is a leader in sustainable maritime cargo and load handling with a strong portfolio of products, services and solutions. Shipbuilders, shipowners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their ...
-
Customer Experience Specialist
3 weeks ago
Accessit Library Tallahassee, United StatesAccessit as part of Follett School Solutions empowers educators with advanced solutions, helping administrators optimise resources, librarians curate diverse collections, and teachers engage students. · Join us in shaping the lives of students and revolutionizing education world ...
-
Customer Experience Specialist
1 week ago
Cargotec Solutions Tallahassee, United StatesMacGregor is a leader in sustainable maritime cargo and load handling with a strong portfolio of products, services and solutions. Shipbuilders, shipowners and operators are able to optimise the lifetime profitability, safety, reliability and environmental sustainability of their ...
-
Store Customer Service Specialist
1 week ago
Sherwin-Williams Tallahassee, United StatesThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service S ...
-
Store Customer Service Specialist
3 weeks ago
The Sherwin-Williams Company Tallahassee, United StatesThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service S ...
-
Store Customer Service Specialist
1 week ago
Sherwin-Williams Tallahassee, United StatesThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service S ...
-
Store Customer Service Specialist
5 days ago
The Sherwin-Williams Company Tallahassee, United StatesThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service S ...
-
Store Customer Service Specialist
3 weeks ago
Sherwin-Williams Tallahassee, United StatesThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service S ...
-
Store Customer Service Specialist
2 weeks ago
The Sherwin-Williams Company Tallahassee, United StatesThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service S ...
-
Store Customer Service Specialist
2 weeks ago
Sherwin-Williams Tallahassee, United StatesThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service S ...
-
Sales and Customer Service Specialist
3 weeks ago
Reyrey Tallahassee, United States**Sales and Customer Service Specialist** · Tallahassee, FL Full-Time **Position description:** · Auto Data Direct, Inc. (ADD), a division of Reynolds and Reynolds provides fast, accurate, real-time access to motor vehicle, vessel and driver license records to the Insurance, Fi ...
Customer Specialist - Tallahassee, United States - CarMax
Description
6050 - Tallahassee W Tennessee St, Tallahassee, Florida, 32304
CarMax, the way your career should be
About this job
As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and seamless process. While communicating and partnering effectively with teams across the organization, you will work to ensure each customer has a positive experience buying and selling cars. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same values will help you succeed, too.
What you will do - Essential Responsibilities
This is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. To make sure everything goes smoothly, the ability to quickly build rapport with people and understand their needs is essential. You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders. We work and learn as a team and the prospects are bright for professionals who aspire to become mentors, managers and business leaders.
Qualifications and Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
