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Federal Way

    Member Service Representative - Federal Way, United States - Sound Credit Union

    Sound Credit Union
    Sound Credit Union Federal Way, United States

    3 weeks ago

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    Description
    Job Details Level Entry Job Location Federal WayWA
    • Federal Way, WA Position Type Full Time Education Level High School Diploma or equivalent.
    Salary Range $ $25.00 Hourly Travel Percentage None Job Shift Monday
    • Friday, 1/2 Day Saturday's Job Category Finance Job Description Sound is looking for...
    A Member Service Representative for our Federal Way location If you have experience providing great customer service, strong cash handling skills, and are looking to begin a rewarding career, you may be a perfect fit for Sound Credit Union You will get to play an integral part in making your branch successful and an opportunity to grow your career in the financial industry. At Sound you will experience... Our purpose which is "to stand with you through all waves of life". Every day, our employees help us to live this purpose. We believe in empowering our employees to do the right thing. A diverse workforce with an inclusive and supportive environment.

    Besides competitive pay, we offer career growth, and we hold a benefits package that's consistent with our purpose, personalities, and values.

    Teams that are living out the credit union philosophy of "people helping people". Fellow employees who are dependable, genuine, inclusive, and resourceful. Leaders of Sound Credit Union who embrace our Brand Purpose. At Sound, we recognize our actions strongly impact our Brand-led culture.

    Therefore, we commit to consistently serve as Brand Advocates by modeling desired behaviors to inspire others through being Supportive, Open, Unified, iNclusive, and by Doing the right thing.

    As a Member Service Representative you will... Work with members to complete transactions (i.e. deposits, withdrawals, loan payments, and transfers) including cash handling. Help advise members on products and services that may be beneficial to their current financial situation. Count, receive, and distribute cash. In this role, you will get to provide guidance and help to our members meet their financial goals.

    The team is a fun supportive group, and your manager promotes growth within the team by providing hands-on coaching and training.

    If you enjoy a fast paced and learning environment, then this position will be a great fit for you. Job Qualifications Our ideal candidate will bring to the team...

    1 year of customer service experience Sales and cash handling experience preferred High School Diploma or equivalent This position requires physical, in-person, face-to-face interaction.

    Employer sponsorship to secure or maintain employment authorization not available.


    In addition:

    Must be bondable Employer sponsorship to secure or maintain employment authorization not available As a team member of Sound, you will receive...

    These benefits in support of a true work/life balance:
    Full medical, dental, vision, and disability for the employee [yourself] with premiums paid by Sound 401(k) with 4% match
    • Plus discretionary profit share of up to 5% of annual salary Three weeks Paid Time Off (PTO) accrued annually 5 employer paid work/life balance days 10 paid federal holidays every year Employee assistance program for wellness counseling Gym/lifestyle reimbursement Free and/or discounted banking services with Sound Employee Charitable Matching & Volunteer Program Employee bonus program Tuition assistance ORCA pass Incentives available for multilingual speakers Your compensation: At Sound Credit Union we believe in paying our employees a fair and living wage.
    Individual offers are made dependent upon a candidate's prior experience
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