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    Client Service Specialist - Dallas, United States - COGENCY GLOBAL INC

    COGENCY GLOBAL INC
    COGENCY GLOBAL INC Dallas, United States

    2 weeks ago

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    Description

    Job DescriptionJob Description

    Cogency Global, Inc.

    THE RIGHT RESPONSE

    AT THE RIGHT TIME,

    EVERY TIME

    Client Service Specialist

    Dallas, TX

    Benefits Offered

    401K, Dental, Life, Medical, Vision

    Employment Type

    Full-Time

    M-F

    9AM – 5PM

    Are you looking for a company committed to integrity, fairness, and fun? Are you in search of a corporate culture that fosters career development and values work-life balance? Would you like to be a part of a fantastic, growing Dallasteam? If you answered yes to these questions, then we have a position you should apply for

    Description:

    If you are interested in a career in the legal information service industry and working closely with the most prestigious law firms and entity clients in the country, then Cogency Global may just be the company for you. We specialize in UCC and Corporate transactions, Registered Agent services, Legalizations, and a multitude of other specialties.

    Our exceptional service has fueled a tremendous growth and we are now seeking a highly motivated, customer-focused professional, preferably with UCC/corporate legal experience to join our team.

    Our mission is to continue building a successful business with a demonstrated commitment to integrity, fairness and fun. We offer opportunities to learn, grow and make a difference to all our staff. The CEO keeps an open door policy and values the many suggestions and ideas any of our nearly 330 employees share with him. We are proud of our "No Layoff Strategy" since our CEO believes that loyalty must go in both directions, from our staff to our company and from management to our staff.

    If you enjoy working on a team, have strong computer skills, excellent customer service skills, like being busy, able to multi-task and want to learn and grow, you should check out our company. If you are interested in joining our team we welcome your application.

    Responsibilities

    Identify and assess customer needs through consultation via email and phone.

    Build sustainable relationships with customers by providing high quality customer service.

    Use established tools and procedures to provide complete and accurate information to customers.

    Provide solutions and alternatives to customer inquiries

    Be a Subject Matter Expert in a variety of topics such as UCC, Mergers, Conversions, Formations and Withdrawals.

    Create moments of "WOW" by going above and beyond what is expected.

    Requirements

    Four year college degree or equivalent work experience

    Proficient in Microsoft Office programs

    Exceptional customer service skills

    Strong ability to multi-task.

    Must be a Team player

    Excellent written and verbal communication skills

    Corporate filing/retrieval and UCC experience preferred

    Together, we live our Core Values

    Integrity: Doing the Right thing even when no one will know and walking the talk

    Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment.

    Fun: We believe in a fun work environment & have many team events that support the 'fun' culture

    No Lay off strategy: We believe loyalty must go first from management to staff and we are proud of this unique strategy

    to further support our staff, we offer:

    • 35-hour work week
    • Relaxed and Casual dress code for Summer months & Fridays
    • Educational assistance program for all of our eligible staff members
    • Continuous Learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions
    • An Organization that gives back to Society – We offer Paid community service days to all our eligible staff members and NYC Headquarters participates in number of charity drives throughout the year
    • A commitment to diversity & inclusion
    • 401k up to 5% price match, Access to FSA, Pre-Tax Transit benefit
    • 80% covered Medical Insurance & 80% covered Dental & Vision insurance

    Company DescriptionCogency Global Inc. is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency and library services for all industries, including the nonprofit sector. Established in 1980, Cogency Global is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, Cogency Global has become a global resource for its customers.Company DescriptionCogency Global Inc. is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency and library services for all industries, including the nonprofit sector. Established in 1980, Cogency Global is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, Cogency Global has become a global resource for its customers.

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