Account Receivable Specialist - Remote, United States - airSlate

Description

At airSlate, our journey began in Boston, USA, in 2008. What started as a single product with 3,000 customers has grown into an influential tech company with 1000+ team members across six offices worldwide. In 2022, airSlate reached a total valuation of $1.25 billion and became a 'Unicorn '. But even as we scale, team members remain our most valuable asset. That's why we've built a company that excites people about their work.

We develop products that serve over 100 million users with no-code workflow automation, electronic signature, and document management solutions. The company's portfolio of award-winning products, signNow, pdfFiller, DocHub, WorkFlow, Instapage, and US Legal Forms, empower teams to transform how their organizations run digitally.

We are looking for a detail-oriented and proactive Account Receivable Specialist to manage the accounts receivable processes for our global SaaS company. The ideal candidate will possess strong analytical skills, exceptional attention to detail, and the ability to communicate effectively with both internal and external stakeholders.

The position will be based in our Brookline, MA office with hybrid flexibility.

Salary range: $60,000/yr — $75,000/yr

What you'll be working on:

• Own the end-to-end accounts receivable process, including collaborating with Customer success team to ensure proper contract, invoicing in accordance to contractual agreements and billing schedule, and collections, credit memo, and refunds ensuring accuracy and timeliness.
• Own and oversee A/R ledger : prepare, analyze and interpret monthly accounts receivable aging reports, reconcile to salesforce or/and other source of records and disseminate results to management.
• Successfully manage a small team in day to day activities and ad hoc projects.
• Work closely with the Accounting team to ensure correct treatment of activity on A/R , Deferred Revenue and Revenue.
• Interface with Customer Success, Sales and other departments to obtain up to date information concerning contracts, change orders and billing related issues that impact collections.
• Maintain accurate records of customer transactions and account status in the accounting system.
• Serve as an escalation point for collection issues; and responsible for progressing collection issues to resolution.
• Monitor accounts receivable aging and follow up on overdue accounts to ensure timely payment.
• Develop and write policies and procedures as necessary.
• Prepare regular reports and analysis on accounts receivable performance and aging trends for management review.
• Assist in the implementation of process improvements and automation initiatives to enhance efficiency and effectiveness in accounts receivable management.
• Stay abreast of industry best practices and regulatory requirements related to accounts receivable management.
• Provide support for month-end and year-end close processes as needed.
• Consistently work to streamline and improve processes thereby maintaining DSO (Days Sales Outstanding) in line with goal set by management.
• Identify errors, resolve discrepancies, and provide support and dispute resolution to customers in a timely manner.
• Assist manager with ad hoc reports and special projects as needed.

What we expect from you:

• Bachelor's degree in Accounting, Finance, or related field preferred.
• 3 + years' experience in accounts receivable or related financial role, preferably in a SaaS or technology company.
• Proficient in ERP/CRM systems required, prior experience with NetSuite, Salesforce and Celigo preferred.
• Strong understanding of accounting principles and revenue recognition standards.
• Proficiency in Microsoft Excel and accounting software (e.g., QuickBooks, NetSuite).
• Excellent communication and interpersonal skills, with the ability to interact professionally with customers and internal stakeholders.
• Detail-oriented with a high degree of accuracy and strong organizational skills.
• Ability to work independently and prioritize tasks in a fast-paced environment.
• Experience with process improvement and automation initiatives is a plus.
• Understanding of international billing practices and multi-currency transactions is desirable.

If you're seeking a dynamic environment that encourages creativity, collaboration, and continuous improvement, you've come to the right place. Join us as we transform the way organizations operate and leave a positive impact on millions of users worldwide.

What we offer:

— Compensation and incentives — At airSlate, everyone is an owner. Not only do we offer competitive salaries, we award stock options to all team members. You'll have skin in the game.

— Igniting your career — airSlate is a place to grow your career. You will have stellar teammates who are collaborative and curious. Our senior leadership team is accessible to all team members, and open two-way communication is always encouraged.

— Investing in your wellness — We invest in your whole well-being. In addition to comprehensive medical, dental, and vision offerings, airSlate offers 401K employer-matching, life & disability, and fitness and wellness reimbursements. We encourage you to re-energize with fun team events and generous time off policies.

We are proud of:

— airSlate Care for Ukraine — With a significant number of our team members in Ukraine, our foremost concern was ensuring their safety by providing both financial and logistical assistance to them and their families. What started as an immediate response has evolved into a cornerstone of the airSlate charity program. We match donations contributed by our team members, offer humanitarian aid to those affected by the conflict, distribute food packages to seniors, and support animal shelters. Our commitment remains steadfast in working towards restoring peace to Ukraine.

— airSlate Junior Club — Our sense of family extends beyond our team. All team members with children gain access to the airSlate Junior Club, featuring engaging events such as cooking classes, creative activities, and educational online games.

It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalised as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.

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