-
Career Day in Tucson, AZ
2 weeks ago
Community Choice Financial Family of Brands Tucson, United States Full timeOverview: Join us for Career Day in Tucson, AZ · Wednesday, June 5, 2024 · 10AM - 6PM · CheckSmart of Tucson, AZ · 727 W. Ajo Way · Tucson, AZ 85714 · To continue providing even more financial solutions and rewarding career opportunities to support the communities where we live a ...
-
Speech Language Pathologist
5 days ago
Inspire Horizons Tucson, AZ, United StatesWelcome to Inspire Horizons - discover how we do things differently · At Inspire Horizons, we're not your typical therapy center. We're building a united community that brings together experts in Occupational Therapy, Physical Therapy, Speech Therapy, and Applied Behavior Analysi ...
-
Occupational Therapist
1 week ago
Inspire Horizons Tucson, AZ, United StatesWelcome to Inspire Horizons - discover how we do things differently · At Inspire Horizons, we're not your typical therapy center. We're building a united community that brings together experts in Occupational Therapy, Physical Therapy, Speech Therapy, and Applied Behavior Analysi ...
-
Customer Service Representative
2 weeks ago
P.E.A.C.H. Teams Tucson, United States Part timeCustomer Service Representative · We are currently looking for a Customer Service Representative to join our team. · As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving complaints, and providing information about our products a ...
-
Quality Manager
1 day ago
Spectrum Plastics Group, A DuPont Business Tucson, United StatesJob Details · Job Location · Xeridiem - Tucson - Tucson, AZ · Position Type · Full Time · Description · JOB PURPOSE: · Coordinate the development and administration of the company's quality assurance (QA) system throughout the organization, in accordance with customer and compan ...
-
Sales Representative
1 week ago
BrightView Landscapes Tucson, United States**Description** · At BrightView, the best teams are created and maintained here. If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. We're looking for a Sales Representative. Can you picture yours ...
-
Eligibility Specialist
2 weeks ago
El Rio Health Tucson, United States Full timeEligibility Specialist - Health Insurance and Community Resources · Pascua Health Center, 7490 S. Camino de Oeste, Tucson, Arizona, United States of America Req #5895 Tuesday, June 4, 2024 Schedule: Monday - Friday 7:00 am - 4:00 pm · Pay Range: $ $22.10 Depending on Experience ...
-
Account Representative
2 weeks ago
Alejandra Rose - State Farm Agent Tucson, United States Full timeROLE DESCRIPTION: · Alejandra Rose State Farm Agency is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Property and Casualty Representative your knowledge of insurance products and ...
-
Business to Business Account Representative
6 days ago
Tucson Rubberized Coatings Tucson, United StatesTucson Rubberized Coatings, a leading provider of innovative roofing solutions, is seeking a highly motivated and experienced Business to Business (B2B) Sales Representative. This role is pivotal in driving our growth by promoting and selling our high-quality roof coatings and ro ...
-
Account Representative
3 weeks ago
Andy Manchanda - State Farm Agent Tucson, United States Full timeBenefits:Competitive salary · Flexible schedule · Opportunity for advancement · Paid time off · Profit sharing · Signing bonus · Training & development · ROLE DESCRIPTION: · Andy Manchanda - State Farm Agent is seeking an organized and efficient specialist to fulfill administrati ...
-
Field Service Representative
4 weeks ago
Bombarbier Tucson, United States RegularWhen applicable, Bombardier promotes flexible and hybrid work policies. · Why join us? · Bombardier is a global leader in aviation, focused on designing, manufacturing and servicing the world's most exceptional business jets and specialized mission platforms. Bombardier has been ...
-
Sr Manufacturing Engineer
6 days ago
Raytheon Technologies Tucson, United States Full timeDate Posted: · Country: · United States of America Location: · AZ847: RMS AP Bldg East Hermans Road Building 847, Tucson, AZ, 85756 USA Position Role Type: · Onsite At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our na ...
-
Administrative Secretary
3 days ago
Arizona Official Website of State of Arizona Tucson, United StatesJob Summary: · • Customer Service · • Data entry and use of office equipment · • Use of PC's and related software including Google Workplace or Microsoft Office · • Organization and management of time · • General office procedures and operation of office equipment · • Prepare re ...
-
Outbound Customer Service Representative
2 weeks ago
Hamstra Heating & Cooling Tucson, United StatesAre you passionate about delivering outstanding customer service? Do you excel at building relationships and providing solutions to customer inquiries? Hamstra Heating & Cooling is seeking an enthusiastic and motivated individual to join our team as an Outbound Customer Service R ...
-
Raytheon Technologies Tucson, United States Full timeJob Summary · : We are hiring for a Principal Software Engineer to serve as a Software Product Owner (PO) in the Software Engineering Directorate's Effectors Center supporting a major Advanced Technology missile program. · The Software PO is responsible for managing all cost, sc ...
-
Area Sales Representative
1 day ago
HeartCentrix Solutions Tucson, United StatesWe are seeking a motivated and dynamic Area Sales Representative to join our team. In this role, you will be responsible for driving sales of NCR/Aloha products and services within your designated territory. You will work closely with potential clients to understand their needs a ...
-
Contract Analyst, Senior
2 weeks ago
The University of Arizona Tucson, United StatesContract Analyst, Senior Posting Number req19654 Department Senior VP Health Sciences Department Website Link Location University of Arizona Health Sciences Address Tucson, AZ USA Position Highlights This position is responsible for negotiating contracts with representatives ...
-
Researcher/Scientist IV
2 weeks ago
The University of Arizona Tucson, United StatesResearcher/Scientist IV Posting Number req19537 Department Southern AZ Experiment Station Department Website Link Location Tucson Area Farms Address Tucson, AZ USA Position Highlights The Southern Arizona Experiment Station (SAES) is seeking a Researcher/Scientist IV, Wellne ...
-
Criminal Defense Attorney
1 day ago
Suzuki Law Offices, L.L.C. Tucson, United StatesTUCSON OFFICE: Suzuki Law Offices Seeks To Add An Experienced Criminal Defense Associate To Our Team · Suzuki Law Offices is a highly respected law firm specializing in criminal defense and personal injury. With a track record of success and a commitment to justice, we are dedica ...
-
Associate Attorney
3 weeks ago
DiMaggio Law Office, PLLC Tucson, United StatesAbout DiMaggio Law Office: · DiMaggio Law Office is a boutique law firm known for its commitment to providing exceptional legal services in family law, criminal defense, and personal injury. Our team is dedicated to delivering personalized and effective legal solutions to our cli ...
Bilingual Spanish, Entry- Level, Care Team Representative - Tucson, United States - Sedgwick
Description
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve.
If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here.
Join us and contribute to Sedgwick being a great place to work.Great Place to Work
Most Loved Workplace
Forbes Best-in-State Employer
Bilingual Spanish, Entry- Level, Care Team Representative
Entry-level, Care Team Representative
Must be Bilingual in Spanish. The incoming calls will be 90% in Spanish and all internal meetings in English.
Are you looking for an impactful job requiring no prior experience that offers an opportunity to develop a professional career?
A stable and consistent work environment in an office and/or virtual setting
A training program to learn how to help employees and customers from some of the world's most reputable brands.
An assigned mentor and manager who will guide you on your career journey.
Career development and promotional growth opportunities through increasing responsibilities
A diverse and comprehensive benefits package to take care of your mental, physical, financial and professional needs.
PRIMARY PURPOSE OF THE ROLE:
To provide excellent service displaying empathy to callers regarding claims for multiple lines of business, including but not limited to, expediting the claims process, and providing detailed claim notes on all calls, resolving issues with one call/one person response, and directing calls to appropriate escalation path as needed.
We are looking for enthusiastic and empathetic candidates that want to grow a career.
Ideal candidates will thrive in a collaborative team environment, show motivation, and drive in their work ethic, are customer-oriented, naturally empathic and solution-focused.
ESSENTIAL RESPONSIBLITIES MAY INCLUDE
Provide excellent customer service to external customers and internal support to an assigned team.
Act as a liaison between customers and team members; direct calls to appropriate escalation path as needed.
Provide detailed notes on phone calls, and track and code documentation according to standard processes.
Educate and inform customers about processes, timelines and status of inquiries via multiple communication channels.
Resolve issues with one call/ one-person responses.
Investigate customer feedback.
Track trends
Assist with developing corrective/preventative actions.
Perform administrative tasks.
Here is a day in the life of a
Care Team Rep:
SED Mariah_
QUALIFICATIONS
Education & Licensing:
High school diploma or GED required.
Skills:
Strong oral and written communication, computer literate – including Microsoft Office, organizational skills required
PC literate, including Microsoft Office products, Windows environment.
Must meet minimum typing requirements.
Experience:
Clerical or customer service experience or equivalent combination of education and experience preferred
TAKING CARE OF YOU
Entry-level colleagues are offered a world class training program with a comprehensive curriculum.
An assigned mentor and manager that will support and guide you on your career journey.
Career development and promotional growth opportunities
A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more.
APPLICATION PROCESS
You will complete a recorded video interview as part of our application process.
Upon completion of the video interview and application submittal, you will receive an email confirmation that your application was successfully completed.
If you do not receive an email notification, please log back into your candidate account and submit your application. Our team will give careful consideration while reviewing your application and information you provided against the position's criteria. If there is mutual interest, we will contact you directly.Work environment requirements for entry-level opportunities include –
Physical:
Computer keyboarding
Auditory/visual:
Hearing, vision and talking.
Mental:
Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience.
Taking care of people is at the heart of everything we do. Caring counts
Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions.
Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions.
Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts.
Watch this video to learn more about us. )