Lead Advanced Field Svc Tech - El Paso, United States - Honeywell

Description

Design solutions to drive safe living and quality of life

WHY CHOOSE HONEYWELL?

Honeywell revolutionizes how the world operates.

For over a century, we have tackled the most challenging customer problems by combining our industrial expertise with innovative software, technology, and top-notch automation. This excellence is grounded in fostering inclusion, diversity, and nurturing a performance-driven culture that prioritizes integrity and ethics.

Are you prepared to join us in shaping the future?

ROLE OVERVIEW:

This position primarily involves handling and resolving complex service calls, delivering technical support, and troubleshooting for Honeywell clients. It may also include tasks related to the technical execution of small service projects, time and material management, and preventive maintenance. These clients utilize a range of products within the HVAC, automation controls, life safety, fire, and security systems, along with their corresponding computer systems. Level 3 Technicians are expected to guide and support junior technicians. The objective is to guarantee system uptime and efficiency.

Serving the Southern New Mexico and West Texas regions.

MAIN RESPONSIBILITIES:

• Independently resolve complex issues.
• Program multiple systems.
• Conduct system backups and implement necessary updates and patches.
• Tackle unique problems, scenarios, and integrations based on customer requirements.
• Program EBI's (Enterprise Building Integrator).
• Apply expertise in virtual machines, system imaging, and networking to meet customer needs.
• Accurately document work carried out and fulfill contractual obligations.
• Adhere to safety protocols and use appropriate personal protective equipment.
• Obtain required security clearances as mandated by the customer.

REQUIREMENTS:

• High School Diploma or equivalent.
• 2+ years of hands-on experience in HVAC/Automation.
• Capability to work autonomously 75% of the time.
• Willingness to travel within the service area, occasionally necessitating overnight stays.
• Valid Driver's License and an acceptable driving record.

PREFERRED QUALIFICATIONS:

• 5+ years of experience in HVAC/Automation.
• Technical Training background.
• Low Voltage License.

BENEFITS:

We provide a comprehensive benefits package including medical, dental, vision, 401(k), generous vacation time, and educational support. Benefits may vary depending on the role and location. Visit [website] to find out more.

ADDITIONAL DETAILS

• JOB ID: HRD231642
• Category: Customer Experience
• Relocation Tier: Not Applicable
• Security Clearance:
• Aviation Authority (FAA for US):
• Band: 02
• Referral Bonus: $1500
• Requisition Type: Standard Requisition
• US Citizenship:
• FLSA Statement:
• FLSA CODE: Nonexempt

Honeywell is an equal opportunities employer. Candidates will be evaluated irrespective of age, race, color, national origin, marital status, sexual orientation, gender identity, disability, religion, or veteran status.