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    Lab Support Specialist - Clarksville, United States - AIT Laboratories

    AIT Laboratories
    AIT Laboratories Clarksville, United States

    3 weeks ago

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    Description

    JOB DESCRIPTION

    Job Title:
    Lab Support Specialist


    Department:
    Lab Support


    FLSA Status:
    Non-Exempt


    Reports To:
    Operations Training and Support Manager


    Manages People:
    No


    Experience:
    Typically requires 1-2 years' experience

    Level of Supervision:
    Occasionally directed in several aspects of the work


    Job Summary:

    • The Lab Support Specialist will be responsible for completion of all data pulls to ensure there
    are no "overdue samples" for all sites. Providing after-hours support for all lab sites. Providing

    support for clients and sales after normal business hours.


    Essential Responsibilities/Duties:

    • Identify all CAP required sample information.
    • Identify overdue samples and problem solve them.
    • Problem solves incorrect information and correct as needed.
    • Provide remote support for all sites via email.
    • Provides remote support for clients and sales.
    • Provide oversight of physician/patient information required by HIPPA/CLIA/CAP and overall
    best practices.


    • Notify management of any present or potential issues related to quality of service, processes,
    or compliance.


    Qualifications:

    Education:
    H.S Diploma or equivalent

    Some college coursework in healthcare administration, business, science, or

    laboratory related education, preferred.


    Competencies/Skills:
    Strong attention to detail

    Strong organizational skills

    Ability to maintain confidentiality of all medical, financial, and legal information

    Ability to work independently and complete work assignments accurately and in a

    timely manner

    Exceptional oral and written communication skills


    Experience:
    6 months prior experience working in a laboratory environment.

    Experience working with MS Office Suite, required.


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