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    Lab Support Specialist - Clarksville, United States - HealthTrackRX

    HealthTrackRX
    HealthTrackRX Clarksville, United States

    1 week ago

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    Description

    Job Description

    Job Description

    JOB DESCRIPTION

    Job Title: Lab Support Specialist

    Department: Lab Support

    FLSA Status: Non-Exempt

    Reports To: Operations Training and Support Manager

    Manages People: No

    Experience: Typically requires 1-2 years' experience

    Level of Supervision: Occasionally directed in several aspects of the work

    Job Summary:


    • The Lab Support Specialist will be responsible for completion of all data pulls to ensure there

    are no "overdue samples" for all sites. Providing after-hours support for all lab sites. Providing

    support for clients and sales after normal business hours.

    Essential Responsibilities/Duties:


    • Identify all CAP required sample information.


    • Identify overdue samples and problem solve them.


    • Problem solves incorrect information and correct as needed.


    • Provide remote support for all sites via email.


    • Provides remote support for clients and sales.


    • Provide oversight of physician/patient information required by HIPPA/CLIA/CAP and overall

    best practices.


    • Notify management of any present or potential issues related to quality of service, processes,

    or compliance.

    Qualifications:

    Education:

    H.S Diploma or equivalent

    Some college coursework in healthcare administration, business, science, or

    laboratory related education, preferred.

    Competencies/Skills:

    Strong attention to detail

    Strong organizational skills

    Ability to maintain confidentiality of all medical, financial, and legal information

    Ability to work independently and complete work assignments accurately and in a

    timely manner

    Exceptional oral and written communication skills

    Experience:

    6 months prior experience working in a laboratory environment.

    Experience working with MS Office Suite, required.



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