- Pay: $24.52/hour
- Shift: Must be available from 6:30am-2:30am
- Will be placed on an 8 hour shift within this window
- Shifts will change every twice per year
- Hybrid: Office located in downtown Columbus, OH
- Any shift starting before 2:30pm will be in-office
- Any shift starting after 2:30pm will be remote
- Any shift on Fri-Sun will be remote
- As the Facilities Support Coordinator, you will contribute to the overall success of the restaurants by receiving and responding to restaurant facility work orders.
- The FSC responds to restaurants and internal/external vendors via the company syste, phone calls, and email.
- Proactively addressing and efficiently processing work orders from restaurants and both internal and external vendors.
- Thoroughly assess, evaluate, and if required, re-categorize work orders to optimize organizational efficiency.
- Initiate direct communication with restaurant managers when additional clarity is needed for work orders, offering insightful troubleshooting recommendations to swiftly resolve any issues.
- Identify and address any challenges or discrepancies arising within the work order tracking platform, ensuring seamless operations and unhindered progress.
- Strategically schedule and coordinate activities such as Preventative Maintenance, Warranty service, and other essential services based on meticulous prioritization of issue severity and business impact.
- High school diploma or equivalent
- 2-3+ years of Tier I/Customer Support experience
- Flexibility to accommodate regular and non-traditional hours, including nights and weekends
- Effective and efficient written and verbal communication skills with strong attention to detail, organization, and time management
- Proficient with use of a PC, along with MS Office Suite software
- Sense of urgency when completing multiple tasks or competing priorities
- B.A./B.S. is preferred (not required)
- Prior facilities/restaurant operations knowledge is preferred (not required)
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Facilities Support Coordinator - Columbus, OH, United States - TEKsystems
Description
TEKsystems is looking to hire a Facilities Support Coordinator to work with one of the largest, well-know restaurants in the nation. If you have 2-3+ years of Tier I/Customer Support experience and are looking to continue your career at an excellent company - apply today
Job Description:
Additional Skills & Qualifications:
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
