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    Service Advisor - Spartanburg, United States - Optimum RV

    Optimum RV
    Optimum RV Spartanburg, United States

    11 hours ago

    Default job background
    Retail
    Description

    Optimum RV, a growing full-service RV Dealer, is seeking a Service Advisor.

    Summary:

    Optimum RV is a family owned RV Dealership looking to hire an experienced Service Advisor The ideal candidate has 3-5 years experience and can work in a high volume, fast paced environment.

    Responsibilities:

    • Presents Maintenance Menu's to Customers Based on Length of Ownership & Manufacturer Recommendations
    • Performs service "meet and greet"
    • Initial Vehicle Walk Around
    • Performs vehicle Courtesy Inspection
    • Generates all service Repair Orders and close R.O.'s when work is completed
    • Acquires customer authorizations on service work
    • Schedules Service Appointments
    • Answers all service department calls
    • Liaison between the customer and the service department
    • Perform daily customer status follow-up phone calls
    • All other responsibilities as assigned

    Minimum Qualifications:

    • High school diploma or GED equivalent
    • 2-3 years customer service
    • RV/Automotive/Powersports Experience Preferred

    Essential Characteristics

    RELIABLE

    • We do what we say we're going to do, when we say we're going to do it... every time.

    HUMBLE

    • We are trainable, coachable and confident... not arrogant.

    HUSTLE

    • We are self-motivated, driven and never satisfied.

    TEAM PLAYER

    • We are stronger as one. We help each other, regardless of department or position.

    LOYALTY

    • We are committed to the success of the company through ups and downs because this is our career.

    Benefits:

    Optimum RV offers an excellent benefits package to all eligible employees including:

    • Competitive wages
    • Medical insurance
    • Dental insurance
    • Vision Insurance
    • Company-Paid Life insurance
    • Supplemental Life Insurance
    • Short & Long Term Disability
    • Critical Illness, Accident and Hospital Indemnity coverage
    • EAP
    • Wellness Program including Gym Reimbursement
    • Vacation, Personal Time & Holiday pay

    Optimum RV LLC complies with all federal, state, and local laws prohibiting employment discrimination of any kind. Optimum RV LLC is an at-will employer and can terminate its employment relationship with you at any time, with or without cause, and without notice.


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