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    Track as a Service - Houston, United States - Management Controls

    Management Controls
    Management Controls Houston, United States

    4 weeks ago

    Default job background
    Description
    Duties and Responsibilities
    • Manages the daily business process within Track to confirm settlement of charges in client's ERP
    • Monitors labor, equipment and material rates to ensure up-to-date contractual compliance
    • Facilitates and ensures compliance to the Track daily settlement process
    • Utilizes Track reporting and data insights to audit user role compliance for process timeliness, due date compliance, and error corrections
    • Assigns schedules and pay formulas within Track for proper calculations of net billable hours
    • Provides training to supervisors and vendors during onboarding, general maintenance, and releases
    • Manages user accounts and profiles, as well as report filters, within Track
    • Provides support for all Track Platform issues that hinder operation of the daily settlement process
    • Maintains follow-up communications with MCi headquarters, as needed
    Requirements

    Qualifications and Competencies
    • Able to travel and work on client sites for extended periods of time (50-75% travel required)
    • TRACK Software experience is required
    • 3 or more years of experience in payroll, timekeeping, procurement, or contractor management
    • High school diploma or equivalent
    • Proficiency in the Microsoft Office suite
    • Initiative: Works without direct supervision; searches for ways to contribute; proactively assists other team members; asks for help when needed; volunteers for ad-hoc assignments
    • Problem Solving: Anticipates obstacles and proposes constructive solutions; troubleshoots client-specific issues with Track functionality; utilizes MCi resources to resolve problems and challenges
    • Motivation: Desires to go "above and beyond" for MCi clients; able to motivate cross-functional teams and client stakeholders to achieve a shared goal; exhibits a positive, can-do attitude
    • Adherence to Standards and Directives: Follows MCi's implementation methodology; utilizes documented standards and defined processes; follows supervisor instructions
    • Communication Skills: Communicates effectively in writing, in person, and by phone or web meeting; exhibits professionalism in all interactions; clearly summarizes key points; represents MCi effectively
    California applicants: please see our privacy notice here.
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