- Develop and implement tailored sales strategies specifically designed for channel partners to maximize their effectiveness in reaching target markets and driving revenue growth.
- Facilitate communication between internal teams and channel partners, ensuring alignment on operational milestones, strategic changes, and issue resolution.
- Monitor the performance of channel sales initiatives, measure their effectiveness, and execute adjustments as necessary to ensure alignment with overall revenue goals.
- Prepare and deliver comprehensive presentations to leadership highlighting the performance of channel sales efforts, key metrics, and strategic recommendations.
- Utilize data analytics and market insights to forecast channel sales performance, providing valuable insights for decision-making and resource allocation.
- Design and implement incentive structures and compensation models that motivate channel sellers to drive revenue growth and achieve sales targets.
- Prepare and deliver comprehensive presentations to leadership highlighting the performance of channel sales efforts, key metrics, and strategic recommendations.
- Establish standardized processes and controls to ensure consistency and efficiency in channel sales operations, reducing risks and enhancing overall performance.
- Lead initiatives to enhance channel sales effectiveness through system enhancements, process automation, and tooling implementation, enabling partners to operate more efficiently.
- Manage a team of analysts responsible for supporting channel sales operations, setting clear goals and objectives, providing coaching, and optimising workload distribution to maximize productivity.
- 12+ years' experience in revenue operations or a related role in Operations or Strategy.
- Strong business & finance acumen, understanding of marketing, sales, and success methodologies, processes & project management in the SaaS industry.
- Proven experience in team collaboration and acting as a liaison between various departments and stakeholders, particularly with Sales and Success teams.
- Experience with a mix of systems and tools in the space of Channel Sales, prospecting, sales productivity, and strategy.
- Understand complex product functionality, design, and technical issues, in order to propel the right priorities, trade-offs, and resolutions.
- Ability to deliver clear, concise, and reliable reporting on all activities to key stakeholders.
- Ability to track metrics and key performance indicators (KPIs), analyse them, and turn them into actionable strategies.
- Data-driven decision-maker, deferring to concrete information to make judgments and give business guidance.
- Solutions-oriented and proven ability to multi-task across multiple high-priority and time-sensitive projects and stakeholders.
- Bachelor's degree, MBA/advanced degree, preferred in Business or Finance.
- 5+ years of experience as a people leader and program manager.
-
Director - Revenue Operations (Partnerships)
3 weeks ago
Freshworks San Mateo, United States Full timeCompany Description · Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San ...
-
Revenue Operations Specialist
2 weeks ago
Coram AI Sunnyvale, United StatesAbout us · Coram AI is an early-stage, fast-growing startup. Leading U.S. businesses, including Fortune 500 companies, are customers of the Coram AI software platform. We are bringing the latest advances in Generative AI to physical security, a massive industry dominated by incum ...
-
Zūm Services, Inc. Redwood City, United StatesZūm has reimagined student transportation, the nation's largest mass transit system. Our integrated end-to-end cloud-based platform provides a modern service for school districts purpose-built around the needs of kids and the expectations of their families. Zūm provides one seaml ...
-
Director, Revenue Operations
3 weeks ago
Anvilogic Palo Alto, United StatesCOMPANY DESCRIPTION: · Anvilogic is a Palo Alto-based AI cybersecurity startup founded by security veterans and data scientists from Fortune 500 companies. In 2019, we started building an AI-based SOC platform to lower the barrier to entry for detection engineering and threat hun ...
-
Director, Revenue Operations
3 weeks ago
Anvilogic Inc Palo Alto, United StatesJob Description · Job DescriptionCOMPANY DESCRIPTION: · Anvilogic is a Palo Alto-based AI cybersecurity startup founded by security veterans and data scientists from Fortune 500 companies. In 2019, we started building an AI-based SOC platform to lower the barrier to entry for de ...
-
Oracle Redwood City, United StatesAs a Sales Operations Analyst within the Revenue Operations (Rev. Ops) team, your role is crucial in providing high-quality analysis and sales process improvements to support Sales and Sales Engineering (S - Es) teams. You should be adept at analyzin Operations, Operations Analys ...
-
Revenue Operations Manager
5 days ago
Navan San Francisco, United StatesNavan is looking for an experienced Revenue Operations Manager who thrives driving long-term strategy development, strategic initiatives, and business performance across the sales and customer success organizations. · What You'll Do: · * Support GTM team to improve their analytic ...
-
Revenue Operations Associate
5 days ago
Pulley San Francisco, United States[Full Time] Revenue Operations Associate at Pulley (United States) | BEAMSTART Jobs · Revenue Operations Associate · Pulley United States · Date Posted · 22 Nov, 2022 · Work Location · San Francisco, United States · Salary Offered · $40000 — $125000 yearly · Job Type · Full Tim ...
-
Revenue Operations Analyst
3 weeks ago
Vanta San Francisco, United StatesAt Vanta, our mission is to secure the internet and protect consumer data. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have ...
-
Revenue Operations Analyst
3 weeks ago
True Work San Francisco, United StatesRevenue Operations Analyst · San Francisco, CA · Truework is on a mission to create trust in every financial transaction. Our core product, Truework Income, provides access to crucial employment and income information needed for mortgage loans, apartment rentals, and the like. We ...
-
Revenue Operations Lead
1 week ago
Canva San Francisco, United StatesJob Description · Job DescriptionJob Description · Join the team redefining how the world experiences design. · Hello, g'day, mabuhay, kia ora, 你好, hallo, vítejte · Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out wha ...
-
Revenue Operations Analyst
3 weeks ago
Seso Inc. San Francisco, United StatesAbout Seso · American agriculture has been facing a labor crisis for decades. Seso is addressing this problem by building the first end-to-end recruiting and workforce management platform for the industry · Seso's mission is to provide agricultural workers with meaningful, safe ...
-
Revenue Operations Associate
4 days ago
Instawork San Francisco, United StatesAt Instawork, we're driven by our vision to create economic opportunity for local businesses and skilled hourly professionals in communities around the world. With a growing number of hub cities across the world in the U.S., Canada, India, and beyond, we're looking for top talent ...
-
Revenue Operations Specialist
16 hours ago
Coram AI Sunnyvale, United StatesAbout us · Coram AI is an early-stage, fast-growing startup. Leading U.S. businesses, including Fortune 500 companies, are customers of the Coram AI software platform. We are bringing the latest advances in Generative AI to physical security, a massive industry dominated by incum ...
-
Head of Revenue Operations
3 weeks ago
CloudTrucks San Francisco, United StatesWhat you'll do: · * Lead the revenue operations org · * Program manage the execution of strategic initiatives in partnership with cross-functional partners (Product, Sales, Marketing, CS, Data Analytics, etc.) · * Identifying opportunities to improve efficiency, productivity, and ...
-
Revenue Operations Analyst
3 weeks ago
Vanta San Francisco, United StatesAt Vanta, our mission is to secure the internet and protect consumer data. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have ...
-
Revenue Operations Manager
3 weeks ago
Intercom San Francisco, United StatesIntercom is an AI-first customer service platform that helps businesses deliver better, faster, more personalized support. · Intercom is bringing AI-first Customer Service to the world, dramatically improving experiences for customers, support agents, and managers alike.Modern, f ...
-
Revenue Operations Consultant
2 weeks ago
Addison Group San Francisco, United States Part timeJob Description · Job DescriptionTitle: Revenue Operations Consultant (Part Time) · Job Type: Contract (6 months) · Hours: 20 hours/week · Location: Remote · Pay: $30 / hour · Internal Job ID: · We're looking for a detail-oriented contractor to join our Revenue Operations team ...
-
Director of revenue operations
5 days ago
Writer Corporation San Francisco, United StatesAbout Writer · AI your people will love. That's our vision, and it contains multitudes :-) · AI · your people · will love. · We're filling a big need for generative AI built ground-up for the needs of enterprises and embraced by their teams. As generative AI became a board-l ...
-
Revenue Operations Associate
5 days ago
Money Fit by DRS San Francisco, United StatesFull-time · Description · This role reports to the Senior Director, Data Operations · ORGANIZATIONAL OVERVIEW · As a center for Jewish philanthropy, the Jewish Community Federation and Endowment Fund (the Federation) mobilizes assets to support the most pressing issues of our t ...
Director - Revenue Operations (Partnerships) - San Mateo, United States - Freshworks
Description
Job Description
Job DescriptionCompany DescriptionFreshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).
Freshworks' cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.
Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.
Job DescriptionPlease note: this role will be based in San Mateo, CA and requires an in office presence 3 days a week.
As Director - Revenue Operations, you will lead and deliver critical cross-functional initiatives and manage operations & strategic initiatives of our Business teams (in this case, Partnerships/Channel Sales). You'd be working closely with the Senior Leadership team across product, sales, success, support, and marketing functions to drive the desired business results.
Additionally, you will be leading a team of skilled revenue operations analysts. The ideal candidate is highly driven, analytical, organized, and with domain expertise in SaaS operations.
Key Responsibilities:
California Pay Range: $230,200 - $374,100 comprising an annual salary & incentive compensation: You may also be eligible for equity and additional generous company benefits.
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
