- Responsible for the research, development, design, production, and distribution of technical training materials used by regional and corporate training staff for the Genesis Brand.
- To lead and oversee a team of skilled professionals in the creation and delivery of high-quality online training programs for automotive technicians.
- Play a crucial role in ensuring that our technical training content remains up-to-date, engaging, and effective in enhancing the skills and knowledge of our target audience.
- Provide leadership, guidance, and mentorship to a team of technical training designers.
- Set clear expectations, goals, and objectives for the team members and monitor their performance and progress.
- Foster a collaborative and innovative team environment, encouraging continuous learning and professional development.
- Oversee the design, development, and maintenance of just-in-time and web-based technical training content, ensuring accuracy, relevance, and adherence to industry standards.
- Collaborate with Regional Training Managers and other subject matter experts to identify training needs, content requirements, and curriculum enhancements.
- Implement a rigorous quality assurance process to review and validate the accuracy and effectiveness of training materials.
- Lead the instructional design process to create engaging and interactive learning experiences that cater to diverse learning styles.
- Incorporate multimedia elements, simulations, and interactive activities to enhance learner engagement and comprehension.
- Stay current with industry trends, emerging technologies, and best practices in online learning and automotive technology.
- Explore and implement new tools and technologies that enhance the delivery and effectiveness of web-based training content.
- Manage and report project timelines, ensuring timely delivery of training content and resources.
- Collaborate with cross-functional teams, including content creators, multimedia designers, and technical experts, to ensure seamless project execution.
- Conduct regular assessments of training programs' effectiveness and learner satisfaction, utilizing feedback to make continuous improvements.
- Analyze metrics and data to track the impact of training initiatives on technician performance and skill development.
- Develop effective communication with management both locally and other international regions as required for the development and distribution of online training programs for automotive technicians.
- Collaborate with other technical and development groups locally and internationally to gather and collate the required information for online training programs.
- Develop and deploy content and materials.
- Analysis for content of Technical Training Courses.
- Problem identification and problem solving of course developments issues and recommendations for correction.
- Problem identification and problem solving of issues.
- Identify and develop appropriate delivery methods of course content.
- Monitoring of vendor's efficiency and cost effectiveness.
- Assist in vendor selection.
- Six or more years of experience, with at three five years of directly related experience in automotive technical operations.
- Proven experience in instructional design, online learning, and content development preferably in the automotive or technical training industry.
- Two or more years of supervisory experience desired.
- Strong understanding of automotive technology, repair procedures and industry standards.
- Proficiency in e-learning authoring tools, Learning Management Systems (LMS) and multimedia development software.
- Excellent time management skills.
- Excellent communication skills.
- Leadership skills.
- and organizational abilities.
- Analytical mindset with the ability to use data-driven insights to enhance training programs.
- Strong written and verbal communication skills.
- Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
- Holiday Pay - the company shuts down with pay between Christmas and New Years.
- Vacation and sick time off
- Healthcare insurance (medical, dental, and vision)
- 401(K) company match
- Additional 401(K) Employer Enhanced Contribution program – eligible after 1 year of employment, in addition to the regular employer matching contribution
- Basic life insurance, short- and long-term disability
- Mental health, wellbeing, and employee assistance program
- Health advocate (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits)
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Manager, Genesis Technical Training - Fountain Valley, United States - Hyundai Motor America
Description
At Hyundai, we've rethought our business and created cars that combine performance, quality, design and innovation into a complete package.
It's time you rethink what you expect from an employer.
At Hyundai, we understand you're not just building a career – you're building a life. We believe in our people and realize that our success is a direct result of our commitment in offering you great opportunities for your career. If you would enjoy working in a dynamic environment and are looking for a chance to become part of a stellar team of professionals, we invite you to apply online today.
Location
NHQPurpose
Major Responsibilities
Major Responsibilities (continued)
Authority
Education
~ Must be a high school graduate ~ Master's degree a plus ~ Must have a Bachelor's degree in a technical discipline.Related Experience
Skills/Knowledge
Certification
N/A.
