- Ensure that the Quality Management System is understood, followed, measured and communicated regularly
- Conducts root cause analysis investigations, identifies corrective and preventative actions, and assists in driving actions to completion.
- Implements actions that have a positive financial benefit to the business
- Support Geozone consolidated risk-based audit plan incorporating ISO and API internal and external audits, customer audits and product line audits
- Support all Geozone API and ISO certifications; coordinates with HSE and other functions where applicable
- Collaborates with NAM Geozone functions and product lines and global Quality team to ensure the procedures in the Quality Management System reflect current processes
- Support Quality Management reviews inclusive of all relevant functions at the Geozone level as well as for each relevant ISO/API certification area
- Provides guidance and support for audit findings, CPAR actions, and non-conformances; assists with closure
- Assists with collecting data for KPIs within the Geozone and building the score card
- Coordinates with Geozone cross functional leaders on quality improvements
- Maintains an attitude conducive to progress through positive change, continuous improvement, and an active contribution to teamwork concepts
- Responsible for monitoring and controlling on time completion of quality activities within budget
- Execute other quality tasks as requested by the NAM Geozone Quality Manager
- Bachelors degree or 10+ years of experience in service operations or manufacturing
- 8 years Oil and Gas experience
- 5+ years experience in ISO 9001 and API environment
- 5 Years experience with root cause analysis tools such as 5Y, Fishbones, or FMEA
- Oilfield services operational and technical experience
- Root Cause Analysis Incident Investigation Training Taproot, Apollo or equivalent
- Six Sigma
- TapRoot experience
- Experience with Augmented Reality technology
- Proven experience in an ISO and API compliant quality management system
- Proven experience in quality auditing and managing external and internal audits
- Demonstrated abilities related to problem-solving, decision-making, judgement, and team-oriented skills in order to manage multiple projects
- Strong analytical skills and proven root cause analysis skills including cross functional facilitation ability
- Clear understanding of corrective, containment, and preventative actions
- Proven experience in verifying effectiveness of audit and RCA actions
- Strong communication skills verbal and written to liaise with quality and cross functional counterparts to address quality related matters
- Able to work in a fast-paced environment with the ability to evoke critical thinking
- Ability to communicate and collaborate with customers, suppliers, and third-party auditors
- Strong knowledge in Microsoft Office applications (Word, Excel, Power Point and Outlook)
- Ability to read, write, speak and understand English proficiently
- Weatherford enterprise and management systems knowledge
- Lead Auditor certified
- Experience using JD Edwards
- Experience using Oracle
- Taproot or Apollo experience for root cause analyses
- Experience leading in a matrixed organization
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Geozone Area Quality Manager - Broussard, United States - Weatherford
Description
OverviewWeatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.
We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition.
Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, word-class team.
When you join Weatherford, you instantly feel connected to something bigger a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each others successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.
Weatherford offers competitive compensation, a comprehensive benefits program and provides you a challenging and enriching career path, with a healthy balance of structure and flexibility to chart your own course.
Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Responsibilities
The Geozone Area Quality Manager (AQM) will sit in Broussard, LA or Houston, TX and provides support and guidance for the various operational functions within the area. The key purpose of this role is to conduct root cause analysis investigations, assist in implementing corrective and preventative actions, present findings to leadership and provide support for the quality management system including ISO, API certifications.
Experience & Education
REQUIRED
REQUIRED
